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    At Ease RV Inspections & Services

    4.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    2 years ago

    Business replied quickly which I appreciate however, it does not do the repair work I was looking for.

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    Katie M.

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    Harris Garage

    Harris Garage

    (13 reviews)

    Fantastic shop! I received clear communication and my final bill matched my original estimate…read more Repairs were completed in the time that was quoted and they came with a three year warranty. I will definitely return, 5 stars.

    I came in for an oil change, simple as that. They sent coupons in the mail. I made an appointment…read moreearly in the morning, yet still waited over an hour for an oil change that should have taken 20 minutes. The mechanic finally came out and told me I was "6k miles overdue on my spark plugs" I told him my REGULAR mechanic just changed them maybe 2 months ago. This was the first red flag, as a woman by myself I could sense they were trying to upsell me on something I didn't need. Then he goes on to say I have an oil leak--the worst/hardest kind to fix, and gave me a quote of over $1000. I had just in the last few months had a lot of work done on my car, diagnostic as well, and found it pretty convenient my regular mechanic didn't catch an oil leak but they somehow did. I declined the estimate, took my car home and spoke with multiple mechanics. I let cardboard sit under my car for several days and not a drop of oil appeared. At the advice of my mechanic I also let my engine idle for 15 minutes with the cardboard underneath, as he said some leaks do not drip until pressure builds in the engine. Still NOT A DROP! He explained to me that companies like HARRIS send out these coupons for oil changes to get you in the door, and then upsell you on all this work you don't need. They make very little money just doing oil changes all day why else would they practice business this way when they are a full service garage? I will NEVER return, and shame on them for trying to scam a young woman by herself, just trying to get her oil changed for a good price.

    Auto Pros

    Auto Pros

    (32 reviews)

    I had an appointment for inspection and was in and out in less than an hour. Appreciate their…read morepositive customer service.

    Finding a good and trustworthy auto shop is always tricky. After doing some research, I took my…read morecar here and was thankful for such a quick appointment. Making an appointment was fast and easy and customer service was great up to this point. So far so good. I made my appointment for 8am for a diagnostic and was told i could expect to hear something back around noon. After not hearing anything, I called close to 1pm and was told my car was next for service. When 4pm came around and I didn't hear anything I called again only to find out my car still wasn't looked at. At this point I was told to expect my car to be kept overnight but only because I asked about it. I was pretty frustrated considering I had an early appointment, all I needed was a diagnostic and for the simple fact I had to call for all updates not to mention having to now coordinate a ride home. I called again first thing in the morning and was then told I would have answers around 9. I was convinced then that my car wasn't looked at, at all the day prior. I did get a call shortly after 9 and I was apologized to and did get the answers I needed on my car. When I picked up my car, they were super apologetic and assured me this was not the normal way they conducted business. Because of the inconvenience, I was not charged for the diagnostic. While I was thankful, I was really disappointed with my whole experience. I understand things happen but good communication makes all the difference. Maybe my case was really just a one off, but this trip made me want to take my business elsewhere.

    Accurate-Tune Plus

    Accurate-Tune Plus

    (78 reviews)

    I called this shop after being recommended & asked if they could replace my ball joints. The…read moreowner, JT, obviously didn't want to do the job. He asked me if I called other shops (I should've hung up on him). What kind of a shop doesn't do ball joints??? He finally agreed to take a look at the car. He made a big fuss that he would have to replace the lower control arms to replace the ball joints. WRONG! The ball joints are separate from the lower control arms on that specific Toyota. What an amateur!! It took him 2 days to change 2 ball joints & 1 tie rod. Then, I had to get an alignment somewhere else. A week later, I heard a noise coming from the front driver's side wheel. I took it back to the place who did the alignment & they showed me that the wheel bearing was damaged. Since JT & his crew had to take off the wheel & steering knuckle, I had no doubt that he destroyed the wheel bearing. It doesn't stop there - he didn't even secure 1 of the ball joints to the control arm. I would NEVER EVER go back & deal with this idiot JT. He gave me a sob story that he downsized after COVID & only does small jobs. Meanwhile, his sign says "We Do It All". Because of him, I fix my car myself.

    JT has been saving my butt for years with my Lemon of a…read moreJetta GLI. I was beyond broke living in Norfolk and JT was the one person I could trust to work on my car. He came highly recommended from his nephew whom I served with. Every time I had a problem with my car I would take it to JT and I rely on him to fix my car without taking worrying about getting rip off like at other mechanic places. His work was superb, would absolutely go back to JT if I was still in the area. Thank you for not taking advantage of a young broke sailor :)!

    At Ease RV Inspections & Services - rvrepair - Updated May 2026

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