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RVA RV Services

1.0 (1 review)
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RV repair

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2 years ago

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McGeorge's RV - A Camping World Company

McGeorge's RV - A Camping World Company

(262 reviews)

Stopped in and bought some parts for my RV, had the skylights in stock. But you pretty much have to…read morebuy a good Sam membership, not keen on that but whatever. Customer service is okay but nothing great, tried asking about sealants and got the min information. Look up what you need to come before going. Parts side and inventory is decent when you need something right away though.

My wife and I had our newly purchased camper delivered to this dealership from another Camping…read moreWorld in PA. We called on the way there to let them know we needed a brake controller installed. They seemed like they would be helpful in assisting us. Upon our arrival the parts guy asked if we already had a 7-way connector, we said we did. He went on to say that he recommend a Bluetooth wireless controller. He grabbed one off the shelf and retail rang it up. We thought the total was very pricey but we were in a hurry and didn't bother to check the receipt. Long story short, when we got home 3 hours later my wife looked at the receipt. They charged us $91 for installation, there was no installation involved, but they made it sound like they had to install it. The part literally plugs into the 7-pin connector. They also charged $20 for shop supplies. Again, no shop supplies were used. The truck was never moved by them, and again, the part simply plugs into the 7-pin connector on the bumper of the tow vehicle. Lastly, and this is most important, they charged us $52 for a 3-year protection plan on the part. To sum things up, none of this was discussed with us and we are out about $163. I called the next day and explained all this to a female service manager, we talked about 10 mins, she told me that those items should have been discussed with us prior to the part going to the part department. She also stated that she would call me back, I never received a call back. All this after we just purchased a camper from Camping World. Besides returning the part for a refund at a closer Camping World I will never step foot in another one again.

RVA RV Services - rvrepair - Updated May 2026

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