I had the absolute please of dealing with John Scott at Big Tex Trailers. He is extremely…read moreknowledgeable and took the time to listen to my needs, and make suggestions to ensure I made a wise purchasing decision. I highly recommend John and the staff at Big Tex in Glen Allen VA!

Wow. What incredible service. I live in an RV and pull a custom cargo trailer office, so I'm…read morevisiting repair shops regularly. Big Tex outshines them all. I dropped off my rolling office, and by the next business day they had repaired the electrical, fashioned a custom tire rack for my spare, and installed a better cargo hold system for the interior. I was charged a fair price and the work is solid, even attractive. Billy answered my questions, gave me repair ideas, and responded quickly by phone. Rarely do I receive such sterling service on the road. THANK YOU.

Family owned and operated. They had everything I needed and where friendly and helpful. Hard…read moreworking people there. The day I went the heat was brutal but they never stopped working and helping everyone.

From the owner: Trailer World is the largest trailer dealer in the Tidewater-Hampton Roads area…read more Established in 1960, Trailer World is a family owned & operated business located in Gloucester Point, VA. We're open Monday - Friday 8:00 AM to 5:00 PM and Saturday 8:00 to 4:00 PM. Trailer World offers trailer repair services for most trailers. Aside from our large selection of trailers, we also specialize in: truck bed liners, truck covers (Undercover,TruXedo, & Rugged covers), hitch installations, trailer brake control units (installed), general repairs, trailer parts/accessories, and a complete line of boat trailer parts and accessories. Don't see wfhat you're looking for on our lot, we can special order the trailer you want from any of our manufacturers. Trailer World is a certified dealer of Hudson Bro (Equipment), Bri-Mar (Dump), American Manufacturing (Utility), Homesteader (Cargo), Venture (Boat), Freedom Trailers (Cargo), Lark United (Cargo), & BWISE (Dump). We carry all types of

Purchased shed from them. The shed had damage on one of the corners. We were told they would come…read moreout and fix it once it was delivered. Despite numerous calls to them and a call to the corporate office, NOTHING has been done! Promised several times....but never showed up!! Would not recommend this business to anyone!

Customer service was awful. I called to arrange delivery and was told I'd be called back. I was…read morecalled while they were on their way for delivery and accused of scheduling an appointment for delivery when I never had. Chicken coop was delivered when I was NOT at home to receive it and check it over. Upon seeing the damage the next morning I called and the sales manager basically accused me of lying and insisted I send pictures, but then never sent contact information. Contacted corporate who also asked for pictures. I have yet to hear back from anyone yet again. Poor customer service, poor craftsmanship. I do not recommend ordering anything Leonard. I do however recommend considering tough shed sold by Home Depot who offers excellent customer service and an excellent well made product.

Went there this morning to get a 6 x 10 light duty trailer. The folks there could not have been…read morenicer or more professional. Once I got it home, an hour drive, I did my usual inspections of the trailer. Tires were a bit overinflated. No biggie. Set them back the factory recommended 50#. All lights worked perfectly. I pulled the wheels and hub covers to check the hubs, bearings and grease. All was perfect. Considering that this is one of their value leader trailers, it looked as though they had assembled the hubs as though their own lives depended on it. I could have pulled this across the USA and it would have been fine. Never found a new trailer IME set up this well. I have 8 tie down hooks to weld around the frame tomorrow and I will call it ready for everything! Best new trailer day I have ever had. I even stopped at a DMV in Suffolk on my way home and got it transferred and plated in 15 minutes. A new world record for DMV service there!

You walk into the office and it's old fashion as heck, love it. Smokey atmosphere with a older…read moregentlemen who was watching Perry Mason, some of y'all will have to look that up. There's no fancy rest rooms with hip trailer and parts posters. Just a little dog on its chair and parts in places only the owner could find. Reminds me of my pops place hahaha forgive me pops. All in all straight to the point, pick out your trailer, write everything in ink. Some of y'all may get to know another use for the fingers just right and left of your thumbs. It's cool and they give military discount bit ask for it

I started paying on a food trailer and put about $1500 down. Joe was SO enthusiastic along the way…read moreas long as payments were coming in. One day randomly, Joe says "you know the money paid is already gone so you can't get it back." That me halt and question things. Of course he ran with my money. That is an entire months rent. I got absolutely NOTHING for my investment. He knew that I was easy prey which is why he told me that randomly. I was young then and my boyfriend at the time had a dream. Joe completely took advantage of us. I wish I was who I am now, then. I would've asked for my money back and taken him to court since that was nowhere in writing. Caveat emptor (buyer beware) I randomly looked him up and glad his business is temporarily closed. I hope it stays closed forever!!!

I had to give him a 1 star because I couldn't just give him a totally negative 0. Do not due…read morebusiness with this company if you value your money and your sanity! After breaking promise after promise, avoiding phone calls and visits from us, we got our food trailer back 8 months later. We had to finish it ourselves, and also had to redo the wiring, plumbing and gas lines. It was one of the worst experiences we've ever had. I signed a waiver to not post anything bad on social media, ( lost somewhere in the "booklet" of forms we signed), but here I am posting the facts. We did not get our trailer back until we threatened legal action. I think Joe uses the money from the down payments from new customers to fund the repairs and upgrades to trailers that are already way behind in his work inventory. A great scheme as long as no one wants their trailer fixed! Buyer beware- you WILL NOT be happy with a decision to use this company, no matter how persuasive the promises.

Awesome service, didn't try to up-sell any product! I only needed a tongue jack and the have it all…read moreand it's respectably priced. Took care of my needs and the man doing the welding was awesome. Thanks to the whole team!

Recommended a customer to them and had a flat bed installed. They had to remove a like new service…read morebody (value $ 7,500.00). Customer went to pick up their service body only to find it was not there. Somebody there had to of sold IT!!!!!!

the first problem was when they showed my photos of the underneath of my Hawk trailer. I found out…read morethat the photos were of a Sundowner. 2)they replaced an axle but never reattached thr wires to the trailer. I only found out when I had a problem with the working Brakes locking up. and working axle brakes were twice as worn as the axle they replaced. They wouldn't own up to the problem. Bad customer service

Great selection of trailers and wonderful staff. We were just out riding around today and decided…read moreto stop here to look at trailers and ended up buying one. Alison was very knowledgeable and very helpful. She was able to answer all our questions. The prices were a lot better than other places. She made the purchase process go quickly, while the service dept did an inspection of our new purchase. We were here for 1hr 30!min max, from getting out of our vehicle until we pulled off their lot. We have previously had work done here, and both times have had an outstanding experience. Highly recommend Blue Ridge Trailer Sales and Service.

THE OWNER IS RUDE AS HELL!!!!!!!!!!!…read more First of all she greeted the phone VERY rudely. I tried to explain my situation and she kept cutting me off.... and then hung up on me because I wasn't answering her quick enough or to her liking... I WILL NEVER use this towing company. I've been in Richmond for over 3 years & I promise I will HIGHLY DISRECOMMED this towing company for as long as I stay here... alll thanks to the owner. Mind you she never gave me her name. Just hung up on me twice. WHAT A JOKE TO RICHMOND. Thank you for saving me money! if you're in need of towing use J&R towing or FINAL NOTICE TOWING. save yourself from some rude customer service. this business is 0/10.

It's stressful when your car breaks down on the side of the road, and the last thing you need is a…read morestressful towing experience! Luckily, my evening went more smoothly thanks to Dennis' Towing. My car broke down a the highway ramp near Staples Mill and I called at least 7 different towing companies in the area with no tow truck availability. When I called, I was told that there would be a truck available in approximately 45 minutes, and that they would call me back then. I was contact by Keith who was very professional and respectful. He called me to tell me when he was on the way, that he had a (more urgent) call from the police to respond to an accident and he let me know that it would be a little while longer before he could tow my car. No worries, I really appreciated that I was kept in the loop. Eventually, that evening, he towed my car to the mechanic and dropped the key off in their drop box. I've never used a towing service before, but Keith was very communicative which is important for times like these. Their prices were very fair - $65 base fee with an additional $4 per mile towed. The job got done and I'm satisfied with my experience; I'll be contacting them if I ever need towing again.