I was referred to Murphy's by a friend who swore on his services. He fixed her water damaged iphone…read moreand a water damaged iphone of another friend. I brought my water damaged iphone to Jerry and was told it would be fixed in an hour. Fast forward 2 weeks. Still didn't have my phone. Was told by Jerry several times he would call me back about the status of my phone. He never called me to tell me anything. I hounded this guy almost every day for two weeks, only to be told excuse after excuse about why my phone was not yet repaired. He delved into his personal life (finding excuses) on several occasions but I was too nice to tell him I didn't care and I just wanted my phone back. Finally, when he came to the realization he couldn't fix my phone, he said he would at least rig it so it didn't appear to be water damaged and Apple would just give me a new phone under my warranty. Say its my fault for not being thorough, but I just wanted my phone back at that time. I finally had my busted phone back in my posession when I realized he didn't rig it at all. The headphone jack was still bright red...and I had to take my phone to the Apple store in an hour! I called him to tell him how he royally screwed me this time. I didn't listen to his excuses about fixing it. I went online and upgraded my phone paying $386 for a new one. Believe me, the price was worth not dealing with Jerry again.

I bought my son a brand new iPhone 4s and he promptly broke the glass front. It still worked, but…read moreyou could get glass splinters if you used it. I saw this place and gave them a try. Yes- the place is dirty, smokey and unkempt. But Jerry fixed the phone for $80 in about 2 hours. He also sold me a top notch case for the phone for a few bucks more. OK- So he needs to work on his professionalism. But I'd go back to him.

Great services knowledgeable, friendly, and clear and concise! Would recommend for anyone with…read moreproblems!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Philadelphia store today.

My son XBox has been down for a while and I had to get it fixed!! So I thought my son had a Disc…read moreStuck inside and wouldn't come out !!!! I even went on YouTube to get the Disc Out. So I decided to go with this establishment and the guys were really kool and nice explaining to me how this works and they took it apart and but it back together like it was Nothing!!!! Whoa that was fast I got my son system back and it works like brand new!!!!!!! Thanks Team

great to work with fixed my phone works perfectly I would recommend my friend and family thank lisaread more

My experience was top tier, from the moment I entered the store it was very welcoming and…read moreprofessional. Very transparent and also accommidating! Highly recommend checking out before spending an arm and leg at apple!!! Satisfied Customer!!

Fast, friendly and knowledgeable. Got my daughters phone camera fixed in no time and for a very…read morereasonable price. Highly recommended for while-you-wait repairs

I went into the Flourtown store today for a servicing issue. Bernard helped me. He was terrific…read more After reviewing my options, I decided it would be best to get a new phone-- mine was over 2 years old. Bernard set it up for me, wiped my old phone and even packaged it up for me to send back. He offered to help me with any servicing issues I may have going forward. I would highly recommend him. Thank you Bernard for making this a painless process. Anne D .

Great service from Gary M. Despite a long wait and waiting customers, he took his time with us,…read moreanswering all of our questions and providing additional information. Professional and courteous. Highly recommended

Totally worth it! Free diagnostic check. Microscope analysis, Clean, And in-depth explanation. It…read moreturned out the last place I went at the mall kiosk cost me. You get what you pay for. They used the wrong screw to fix my screen therefore piercing its logic board. Although he could fix the phone, the repair wouldn't make sense vs the cost of a new phone. Honest and knowledgeable about electronics and extremely hospitable. Even though I didn't purchase anything I hope this review returns him some business. I wish I would of went to him 1st. Thanks again!

After cracking my new Goggle Pixel 4 XL screen 8 days after getting it during a pandemic, I thought…read morefor sure I was definitely SOL. Luckily my husband brought my phone to Abington phone repair! Mike was great and so helpful! Ordered the parts I needed and had them there the next day and quoted $80 cheaper than other places to fix it! When my phone was unable to be repaired properly he ordered me a new phone! I am truly grateful that there are still honest people in this world and would highly recommend this place for quality service and a great customer experience :)

Of i could rate this place negative stars i would. I paid $350 in cash to get my phone repaired…read morehere, and I regret it. At first, I trusted the technician because he reassured me that I was in good hands. But my phone came back in worse condition than when I brought it in. The screen started falling apart not long after, my camera quality dropped, the LCD display is worse, and now my phone constantly buffers and freezes. On top of that, my battery drains faster than ever. When I went back, the technician refused to fix it for free -- despite the fact that the repair clearly didn't hold up. While I was there, another customer walked in with the exact same complaint -- their phone had broken again after being "repaired" here. I'm extremely disappointed. For $350, I expected a proper, lasting repair -- not more problems and no accountability. I don't recommend this place to anyone who values their money or their device.

not want to finance anything. I won't go into all the details but my phone bill is now $197 a…read moremonth. I called customer service and found out that the representative that I interacted with financed my entire purchase. The only thing I paid for that day was the interest. I have attempted to resolve this issue and was told by customer service that the representative that I spoke with in the store is not an AT&T employee. It is a third-party contractor. I was told that since he is not a AT&T employee, they have no responsibility regarding how I was treated. I must disagree with this. Somebody from AT&T hired this individual. I've contacted an attorney and waiting to hear back. I will do everything in my power to badmouth 18 to 8 until I receive a resolution. I was told that if I did not want to finance the $197 a month for the next three years I could pay outright 500 and some dollars. Rest assured that once I have resolved this, I will no longer be a customer of AT&T. Be careful when you go into their Willow Grove store. In my opinion, the representative that I spoke with was a liar and a thief.

The staff is so rude. I will never go back. They ordered me a new phone and said I needed to come…read moreback to set it up. There were so many problems with the set up.... The fact that the person setting it up took a phone call through his EarPods while I was asking him a question was beyond rude

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

In October 2025, I brought my iPhone 15 Pro Max to the Apple Store at Willow Grove Park for a…read morecamera repair while fully covered under AppleCare+. After the repair, new issues appeared that were not present before service: debris behind the camera lens, a growing black dot on the screen, screen glitches, and eventually the entire bottom half of the display turning black. On January 20, 2026, after the device became unusable, I returned to the store. I was told Apple would replace the phone, but it was not in stock and would need to be ordered. Because I rely on my phone for work, I purchased a new phone through my carrier. I was later notified that the replacement was ready. I could not pick it up on the original date and rescheduled, but that appointment was canceled by Apple due to a snowstorm on January 25, 2026. On February 18, 2026, I returned to the store and was informed that the device no longer had AppleCare coverage and the approved replacement would not be honored. The phone was under AppleCare when repaired and when the defects were reported. The replacement had already been approved. Store delays and a weather cancellation should not void Apple's responsibility. I am now left with a defective device that cannot be used or resold.

First time at this location but it was busy. As soon as I walked in, and approached the pickup…read moredesk, I was acknowledged and assisted. It was breeze, I was also able to do a return of an item I double ordered. The customer service was exceptional! Product selection was smooth as well,