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    AT&T Store

    1.4 (10 reviews)
    Open 10:00 am - 8:00 pm

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    11 months ago

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    6 years ago

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    5 years ago

    Store was filthy, service was lazy and awful we walked out! Will never go to this store again!

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    6 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    12 years ago

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    5 years ago

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    10 years ago

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    Apple Willow Grove Park

    Apple Willow Grove Park

    2.2(120 reviews)
    0.3 mi
    $$$

    In October 2025, I brought my iPhone 15 Pro Max to the Apple Store at Willow Grove Park for a…read morecamera repair while fully covered under AppleCare+. After the repair, new issues appeared that were not present before service: debris behind the camera lens, a growing black dot on the screen, screen glitches, and eventually the entire bottom half of the display turning black. On January 20, 2026, after the device became unusable, I returned to the store. I was told Apple would replace the phone, but it was not in stock and would need to be ordered. Because I rely on my phone for work, I purchased a new phone through my carrier. I was later notified that the replacement was ready. I could not pick it up on the original date and rescheduled, but that appointment was canceled by Apple due to a snowstorm on January 25, 2026. On February 18, 2026, I returned to the store and was informed that the device no longer had AppleCare coverage and the approved replacement would not be honored. The phone was under AppleCare when repaired and when the defects were reported. The replacement had already been approved. Store delays and a weather cancellation should not void Apple's responsibility. I am now left with a defective device that cannot be used or resold.

    First time at this location but it was busy. As soon as I walked in, and approached the pickup…read moredesk, I was acknowledged and assisted. It was breeze, I was also able to do a return of an item I double ordered. The customer service was exceptional! Product selection was smooth as well,

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    Apple Willow Grove Park
    Apple Willow Grove Park
    Apple Willow Grove Park - Associates standing around shooting the bull.

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    Associates standing around shooting the bull.

    AT&T Store - mobilephones - Updated May 2026

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