A couple years ago I had a great experience with this business. The technician who worked on my…read morephone was courteous, knowledgeable and fast. Yesterday I brought my phone in for a similar problem and the person who works there now basically told me that he doesn't fix phones. I'm not sure what else he does, but he does not fix phones, and he didn't listen to me when I told him what I thought the problem was. Very disappointing.

From the owner: Come on in and get your phone repaired! Same-day availability! Phone Accessories available for…read morepurchase.

Terrible. We've been getting only conflicting information regarding a cell phone transfer deal…read morethat we received in the mail. Every single word that came out of two salesmen's mouths has been nothing but nonsense, but our bill is becoming astronomical even though we have not gotten the services printed on their own flyer.

From the owner: Visit the T-Mobile store in Brunswick and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 720 Hoosick Rd Ste E1-2 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I walked in and was seen immediately, fixed my problem, a bent pin on my laptop motherboard in no…read moretime flat! A++ A pleasure doing business!

I brought my phone in for them to replace the battery and when I got it back there was water inside…read morethe phone and they also stole my apple display and put in a third party display hoping I wouldn't notice. My settings literally say my display is unknown and my battery needs servicing because these guys are thieves. three other customers came in the store with the same issue after wizkid "fixed" their devices. Now my phone just powers down whenever it wants unless it's plugged in. constantly overheats even when not in use. The BBB and attorney generals office will love this information. Thanks, guys!

Had reservations due to multiple bad experiences; went into store, so busy..waited an hour to…read moresimply ask questions. My representative Alexa was not only gracious, but she went above and beyond to help me and make me feel more comfortable even as a newer employee There were only 2 employees at the desk. As unhappy as I have been with Spectrum she went above and beyond in customer service which is not common these days especially in such high stress situations. I hope this review at least helps her excel in the future as that is reason I stayed

Tyhiem is one of the best employess I have ever dealt with at this location. He was very…read moreunderstanding, didn't try to pressure me into keeping my package after I explained my finical struggle. Tyhiem also explained things on my bill that didn't make sense and showed me other options I may be able to explore. He was beyond helpful and very professional. Thank you Tyhiem!!

I needed to get some electronic components for a circuit project. Radio Shack is one of the few…read moreplaces around you can get that kind of thing. They people that work there are always kind of dorky. Im convinced that too much time with technology saps a man of his testosterone and renders him soft and unlikely to hook up much. In turn that leaves our Radio Shack employee more time to look at computer porn, get softer, and worry about what version of andriod is running on your phone. Needless to say this kid did not know too much about what I was looking for. They had some of the stuff, but they are moving away from that kind of thing to cell phones and cameras. Circuitry is what most of our modern world is made of, and remarkably tons of this stuff to interact with circuits is out there waiting to be discovered. It takes some time and I'm a beginner, but it's fascinating to know that you can build almost anything you can think of from off the shelf electronic components. geek out.

I've used this store for several years for phone and atypical device/connector needs. Store staff…read moreare very knowledgeable and provide a high level of personal service.

Overpriced and extremely rude customer service. Will not be going to this location again.read more

From the owner: We specialize in providing the best solution for your mobile needs and provide elite customer…read moreservice to ensure your satisfaction.

I had previously used phone Bros for a repair on a regular Nintendo ds and to purchase a smart…read morephone. Over the summer I brought them a perfectly working 3DS XL to get a screen replacement. They broke it and couldn't get it to turn back on. They sent it to an associate in texas that got it working but the home button won't work and the sd card reader wont work. Now they have decided I brought them an old device and they can't help that they broke it. Wont credit me for the original work and wont attempt to try to fix it further. I reported them to the BBB and they wont respond. Absolutely the worst customer service ever. If its not broken it will be if you bring it to them.

This place is the best... They fixed my wife's cell phone for five dollars in one minute... I…read morehighly recommend these people and they are very professional and very nice!! You will not be disappointed! Excellent service!

This is a great place they really nice and they repair go to them I will recommend them they are…read morethe best

Got my Samsung galaxy 8 unblocked and unlocked in 4 days.. Had to download lots of things and he…read moredid it via TeamViewer, I needed a lot of 1 on 1 assistance, and I am on another continent.. Concept Williams was impatient and busy but he knew his stuff and he Flashed the phone and did get the job done.. Unblocked and Unlocked.. Great I'm happy.

Made appointment online on Samsung website (ubreakifix is their "service partner"). Was quoted a…read moreprice online. When I arrived at the shop in Latham, the agent told me a substantially higher price than the promised price without even looking at my phone. Samsung customer service's explanation was, "it says on the website it may be more expensive based in the technician's in-person evaluation." I could understand this, but the tech gave me the higher price without even looking at the phone.

i Called they said they could help and I showed up just for them to tell me they couldn't help me…read morebecause I didn't have an appointment when I did. My Xbox series x is really dusty, is slow when I open a game or do anything I will just be sitting there waiting to load. I wanted them to tell me what was wrong and what the price would be and I was received with nothing but being rude.