It's a small outfit. When the equipment they sold us was faulty, it took several weeks to send it…read moreto them and to get it back. We paid for shipping and were without service for the entire time and we were not given any discount for the weeks we were without service. The antennas on the router are quite fragile and if you break one EZ COM will only sell you an entire set of 8 @$50 (shipping included).You can suspend service but there is a fee for reinstating it. At this time (1/6/2026) the monthly fee is approximately $140. The connectivity is fair most of the time but there is some buffering from time to time, as with most mobile phone services. Do your research and find what works best for you.

My introduction into LTE Internet for home use was with GotW3. We cannot get anything but old phone…read more- wire based DSL Internet here so it was a greatly welcomed improvement. It worked, for a few months, and then the speeds were throttled at 0.1mbps (not a typo, 100'K'bps). This happened to all of us in this community and we were sent daily emails from GotW3 saying parenthetically 'it was ATT's fault, not theirs and it will be fixed any day now'. None of us (5 users in this community alone) ever succeeded in contacting them. Reaching GotW3 was literally impossible by phone or online for well over a month while this occurred. For 6 more WEEKS I paid their bills and for 6 WEEKS, generic promises came but still no Internet, phone nor TV yet they kept debiting us. I finally gave up and began seeking other providers. My work is largely via Remote Desktop support such that for over a month I had to go to a library to use the Internet (far too detailed work to do on a phone or tablet) so I could work. I tried 4-5 others since. All worked, and then eventually stopped, 2-3 months in. NO ONE was reachable at ANY of them so I never even knew why nor was there any notice aside from there suddenly being no Internet one day. Just to stay up and active, I had 2 SIMs and 2 accounts as 'insurance' if you will. And yes, 2 bills! Ah, the peril's of "no contracts"! This all changed with EZCOM. They answer their phones, they respond QUICKLY to your emails or texts, there was a problem with my account which they PROACTIVELY called me to tell me I'd 'be without internet in a week if I didn't change SIMs', which I promptly did. They even sent a new SIM out days before mine expired and I had NO DOWN TIME. SERIOUSLY, this industry is populated with amateurs and fly by nights. When you find a professional, competent, reliable, honest and helpful establishment like EZCOM, it's like finding treasure! I bought and installed some $4000 worth of roof mounted, MIMO parabolic antennas, mast amplifiers and expensive cabling to effect this where I am, and it began to feel as if I should convert this $4000+ contraption into the worlds most expensive bird feeder. With EZCOM, the 'bird feeder' now reliably and consistently provides what I need for my phone, TV & Internet and I hold great comfort in knowing I can write or call them and they will address and act on the issue at hand. And a 750GB data cap is the largest I've seen. The birds still use it, but they have to share it with me now! I have NEVER had better service nor a better experience with LTE providers or support. None even approaching them. Frankly, there are not enough stars here to fully express how unique and superior EZCOM is when compared to it's competitors. Mark, Rancho Cucamonga, CA.

I wish the hell I never got with Cox. I don't know how you have the nerve to charge for your…read moreservices, when half of the time it is down. I can't wait till my caregiver contacts Cox to CANCEL my services!!!

I have been with Cox Communications, and they have been good in the past, but that was in the past…read more The problem is that we agree on a monthly rate usually over a two-year period and Cox Communications changes the bill charging a different amount at random and from month to month. This month [November] it was, substantially, more than we agreed on in October. As of now, Cox Communication's word cannot be trusted.

Watch out for the hidden 24month contract if you quit DIRECTV 20 dollars a month for two years…read more I tried their home number etc and the Owner just texted to tell me to contact them. If they had listened in the first place I would not have discovered the facts of my post.

Directv is by far the worst company I've ever dealt with. DO NOT, DO NOT sign one of their…read morecontracts. They are currently having huge service issues however when you talk to them they say they can't fix it, they won't credit your account, and bad then to top it off they say you're in a contract so oh well! They really are awful. I suggest everyone goes and gets an Apple TV or something that won't take your money then insult you.

Customer Compliment - Tannier at the Topeka Cox Store…read more I want to give a huge shoutout to Tannier at the Topeka Cox Store for delivering outstanding customer service. After spending over three frustrating hours on the phone with five different customer service reps--none of whom could resolve my billing issue--Tannier stepped in and fixed everything in under five minutes. Not only was Tannier fast and efficient, but also friendly, professional, and clearly knowledgeable. It was such a relief to finally get help from someone who knew exactly what to do and took care of it with zero hassle. Tannier truly turned a bad experience into a great one. I hope this recognition makes its way to a manager--Tannier deserves it! Sincerely, Jill S.

High speed pressure on the customer. No copies of the coat comparisons. Left with their box of…read morestuff. Never opened it. Compared what I was told and returned it all the next day unopened. Now 3 days in a row I am getting bills on my phone for $180. I am trying to get this billing stopped. I owe them nothing.

As fast as advertised , great service . To bad they don't have it yet where we moved toread more

From the owner: No only do we provide the only fiber-to-the-home internet service in Emporia, we provide the best…read moreinternet service in Emporia.

I'm convinced a cable company could save babies, kittens and penguins at the same time and still be…read morehated. Cable companies and airlines are the industries that everyone loves to hate. And maybe it's because I don't expect a lot, but I've has Comcast internet and cable for five years and have been pleased. Wait times, in person here and on the phone, have been fine. Most everyone is friendly. The rare technical issue is fixed quickly, to my satisfaction, but friendly IT staff with plenty or apologies and some free HBO. Prices are high, but that's all cable companies. As far as cable goes, I've been happy with Comcast over the years.

Do not trust anything Xfinity/Comcast says. Get it in writing. I recorded (they knew) them…read moreoffering something that was not true on the phone. They are not good for their word. I told the customer security team about fraudulent business practices. Get fiber from someone who has it. (They don't) Anyone would be better than them!! Negative stars not available.