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AT&T Store

2.1 (7 reviews)
Closed • 10:00 am - 8:00 pm

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Small World Communications

Small World Communications

1.0(1 review)
0.7 mi

Be advised that Jalissa Aponte (sales representative) and Daniel Demers (sales manager) employ…read moredeceptive sales practices to rip off unsuspecting customers. My wife was almost swindled by Jalissa's bait and switch tactic for almost $1,000 more annually on the contract she sold her when she plugged a different package into the account than she told my wife. We could have believed this was a mistake if not for my wife's experience in there on the second visit to clear up the issue, when Daniel proceeded to once again try to swindle my wife with misinformation and (what we later found out) were blatant lies. This store is at best unethical in their practices and at worst are breaking several business laws. Luckily, an online representative fixed the plan for us and we are currently awaiting a call from the franchise supervisor to discuss the issue. We filed a complaint already with AT&T and are in the process of filing one with the Better Business Bureau, but are waiting for a call from the store supervisor to see how he or she will be addressing the sales practices of his representatives and sales managers. Daniel was bold faced lying to my wife and when she put him on the phone with me he was "unable to proceed" and refused to talk to me so that he could continue to lie and manipulate my wife, who left the store in tears. This store is a terrible representation of AT&T and I hope the issue is rectified soon.

AT&T Store - mobilephones - Updated May 2026

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