Absolutely horrible. Rude nasty attitude and useless. The worst experience ever especially with…read morehaving my daughter. Tried to make me the problem because she was "multi-tasking" and I needed to be patient. Disrespectful in front of my daughter. Racist on top of it. Stood there forever more than 20 minutes before even being told they would assist me shortly. Couldn't find a solution attempted to make me a new email because the entered it wrong and was unable to use that for my account. Was told they would call tech immediately and after 10 minutes proceeded with idk how long this will take I will call them shortly. My fuses are really short and if it wasn't for my daughter the outcome would be completely different given the disrespect that was portrayed. I absolutely hate this establishment and company.

I worked with Dan he helped me get my service switched over from Verizon! it was amazing experience…read moremade the switch seamless!

Purchased a new cell phone from T-Mobile. I traded in my old T-Mobile cell phone. The trade-in…read morevalue for my old phone was $500. Very nice. However, they forgot to add to the arrange for a box to return my old cell phone, Which is their standard procedure. Once I straightened that, over the phone. I received the return box and returned my old phone postage free. I Waited about a month for the refund credit to show up in my bill, however, it never did. I spent several hours on the phone getting the whole mess straightened out. I did finally receive my trade-in credit. However, it was quite a hassle to make things right. When you're there, just keep an eye out to make sure you get a box for your trade-in. PS: I absolutely Love the new pixel phone I received.

BEWARE of this location. They have no idea what they're doing and talking about. I should have…read morelistened to the other reviewers and should have avoided this place. Go to the Nashua location instead and they have EXPERIENCED people there that will help you.

Says it opens at 10 got there at 10:30, the worker was just on the computer chilling and the doors…read morewere locked... we knocked and he said wait with his finger, we waited 5 min but just saw him chilling on the computer not doing anything still, so we left. They just lost money right there lol

Very pleasant experience selling some things to this store. Nice staff who worked hard to reach an…read moreagreement that was fair to both of us.

Fast and friendly service! Prices are decent. iPad looked like new! Definitely recommend if you are…read morein need of repairs.

From the owner: Device repair in minutes, Phones, Tablet and Apple Watches…read moreCall us Now for free Estimate 978-873-8426

the owner was welcoming and extremely helpful and informative. my dog chewed my phone and I was in…read moredire straits trying to figure out how to get on the same phone that day. he was extremely helpful and understanding and guided Us in the right direction and then did not even charge us! just a gentleman and I would highly recommend him!

My IPhone looks like a new iPhone. I called them to get a price for a screen and back glass repair…read morethey told me $240 and it will be done within a few hours .

Told me they had a deal on a free iPhone ( should of known better nothing is free ) also they were…read moresuper nice . Only to be chafed 8 bucks a day for the iPhone on top of a ridiculous monthly charge. Stay away from these cons

It's hard to find a straightforward cell phone plan out there, but I think T-Mobile plans come the…read moreclosest. It's not every day you find a company that advertises its prices with taxes and fees included, but T-Mobile does.

Got my iphone water damaged on a Friday and needed it repaired on really short notice. These guys…read moregot it done for me before they closed on a Saturday night which allowed me to have a working phone for my long road trip the next day. Decent price.

DO NOT get your iPhone screen replaced here!!! I cracked my screen a couple of months ago and…read moredecided to bring my phone here instead of bringing it to Apple, since the service here was cheaper. The screen stopped working correctly almost immediately: half my screen would freeze sometimes, but now today, my phone is completely inoperable. I'm taking it to Apple to see if they can replace this screen for a genuine one and fix the issue. I can't entirely fault this shop: Apple very effectively incentivizes using their own products and specifically says on their website that you shouldn't use non-Apple parts. I didn't listen, and I regret it. I don't know if my issue is due to shotty worksmanship or with an incompatibility with iPhones. Either way, do yourself a favor and take your Apple products to Apple stores.