1. AT&T Store

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    State College, PA

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    AT&T Store

    1.8 (15 reviews)
    Open • 9:00 am - 8:00 pm

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    6 months ago

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    1 year ago

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    6 years ago

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    7 years ago

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    9 years ago

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    8 years ago

    I like the store and its employees. They have all the latest products from apple. They will help you and answer any questions you may have.

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    Connecting Point - Connecting Point Computers

    Connecting Point

    1.9(42 reviews)
    2.2 mi

    Well then. Before I picked up my computer yesterday, I would have given the Connection Point 4, and…read moremaybe, 5 stars. But, apparently being the only place in town that can repair under Applecare gives you credence to be insanely disrespectful to customers. I've worked in customer service on both ends for years, and this was the *worst* experience I've ever had. When I was phoned saying that my computer was fixed, I asked about the data; I was told that the hard drive was going to be blank, and that to transfer my data would cost $75. I told them to transfer my data due to a handbook chapter I am writing that wasn't backed up, which I needed. When I went to go pick up the computer, I just wanted to alert the tech that I was never told that my data would not be transferred, and that I think it should be policy to alert customers in clear language that the hard drive would be blank. I had my external hard drive with me when I dropped it off, and had I been told that the data would not be transferred, I would have backed it up then and the whole situation would have been avoided. At this point, the manager of the Connecting Point came out of the back room on the offensive. He stated that anyone who knew enough to bring a computer in for repairs should know that data would not be transferred with a hard drive replacement. I find it extremely rude to basically insinuate that I am not intelligent enough to understand his business. I was then informed that informing the customer is policy, and that policy was violated with my interaction. At that point, he told me that it was my fault for not understanding his assumption and his employee violating protocol, and would not even apologize for the miscommunication. I paid the $75, and the employee I had originally been talking to apologized for my extremely poor experience, specifically with the rudeness of the manager. Basically, kudos to you, employee who apologized. The work is quality, Laptar is working great (Yeah, it reminds me of Reptar from the Rugrats,) but given the choice I would not patronize them.

    My Macbook Pro started acting weird with screen flickering and freezing. Looking up online and…read moreperforming a basic triage suggested that it was an video card problem. I called Apple Support and they told me that I could bring the laptop to Connecting Point as it's an authorized repair shop and it would be covered by my warranty. I brought the laptop to Connecting Point, explaining the symtom with a video I recorded showing the screen flickering. The guy also believed that it's likely a video card issue and the replacement would be covered by warranty. However, the next day I received a call to pickup my laptop. This time it was another person and he said the problem was due to hard drive corruption. Based on my initial triaged, I was quite certain that it wasn't the hard drive fault. But the guy insisted and I gave the benefit of the doubt. I was $60 for hard drive failure because the drive I had was third-party and won't be covered by AppleCare. That's fair if the problem was due to hard drive. After I came back, I googled for a way to run hardware diagnosis and found that every Mac includes Apple Hardware Test with the installation CD. I ran it and within minutes it showed that the video card is faulty. I brought the machine back and let them know that the problem wasn't the harddrive but the video card. At first, without letting me explain, argued that if they said it was hard drive then it's definitely the hard drive, until I mentioned the code they were ok to try to run the diagnostic software and found the exact same error code. Although it is obvious that the problem was due to the video card and it will be covered by AppleCare. They didn't refund me $60 I paid for their "mis-diagnostic", but rather came up with irrelevant/rude arguments with me. There was a problem and they did not find it for whatever reason, and they thinks it's reasonable to charge me for that. So do yourself a favor, if you have an issue with your Mac, just send it to Apple directly. Although it might takes 2 days more for the shipping, you will be dealing with a lot more respectful and professional persons, who won't try to rip you off.

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    AT&T Store

    AT&T Store

    3.0(6 reviews)
    5.4 mi
    •$$$

    I came in to get a new iPhone 17 Pro Max. I waited about five minutes and Aleah Rittenhouse took…read morecare of me. She looked at my current plan and discovered she could save me about $60 on my plan. We're doing a trade in of my phone and the iPhone 17 Pro Max is being sent to the store. Aleah said she would sign for it and I could pick it up there. The service was spectacular!

    It was a love affair with my Iphone. Really it was…read more Not really a long lasting relationship. I know this because it was really hot, at first. Then, after a few months, it cooled down and became comfortable. I became somewhat satisfied. Fat, dumb, and happy as it may be. Then, I realized this wasn't a relationship, really. Iphone was the hot chick. The one I dreamed of and was always jealous when other lesser dudes ended up with her. I realized this wasn't really love at all. I was just wasting my time. She noticed and decided to upgrade herself, personally. She got some surgery to get a larger aperture for her camera. She worked out and got more energy with a nice processor. She even got herself a nice new wardrobe for the season from the IOS line. It wasn't enough. My mind started to drift back in June or so. I would have stayed and kept working on our relationship, but she kept her camera with 8 megapixels. That bugged me to the point where my heart strayed away. You see, I love me some megapixels. Not only that, but I met someone. I met a girl with the same aperture size but her megapixels were out of this world. Yeah, she may be from the poor end of the tracks with her simple Windows and she doesn't exercises as hard because of her smaller processor. But, dang, does she drive me wild with her camera. Shallow? Maybe. But I needed a worthy travel partner for my Disney trip. Iphone just wasn't cutting it, anymore. So I dumped that broad to the curb and traded her in for my new baby, the Lumia 1020. She ain't perfect. But that yellow makes her a little flashy in a simple way. I love simple. Oh, you were looking for a store review? Ok. Great service from the lady clerk. Quick, easy, painless. Good selection of phones. All that AT&T stocks. I tried Best Buy and others for this phone. All pathetic stock. AT&T had it at the Nittany Mall so I went there. They gave me a fair trade in on the old bag, 4s. I took it. I walked out with the 1020. The accessories are really expensive at any AT&T store. But what sets this apart is the customer service. I even got an email from her with some info on my phone and protection plan. I have had subpar experiences in the past, at AT&T stores. This time it was great. So, no complaints there. It is in the Nittany Mall. Go in the first door past Macy's to find the store. To finish up my love story, we are still in the hot phase of our relationship. We are still discovering each other. But so far so good. Only annoying thing is that she is old enough, now, to be able to have a Yelp app exactly like the other girls. Yet, her Yelp app is like traveling a year or two into the past. But I love the left to right functionality. That chick can dance!

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    AT&T Store
    AT&T Store
    AT&T Store

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    AT&T Store - mobilephones - Updated October 2026

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