I cannot express the level of unprofessionalism that I encountered at this store. I came in to get…read morea prepaid phone my grandparent's purchased fixed or replaced. The two salespersons that I talked with did not offer any options to help nor assist me in the problems, instead referring me to call the Verizon Customer Support number. I came into the store because the company's customer support was a joke. Before coming to the store, I had to search google to find a working number for company, and then took several tries before I was able to get assistance to help me activate a Prepaid phone. When the phone did not work, I went into the store for help, and received none. They did not really even attempt to help me with my problem, never offered assistant with my phone, and never offered to reach back for a manager to see if they had more ability to help with our problem. I would never recommend this business. I hope to never have to come back here again.

From the owner: Visit our store at Starkville for all your latest mobile, 5G home internet, or business needs…read more For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Took my phone to them because it was shutting on and off (it was saying it was fully charged then…read moreit would turn off and then back on and say it wasn't charge at all). At first they had to tighten a screw cause it was loose and charged me $25 for it. Took it back to them today for the same thing, and now they're saying they don't know what's wrong with it. That it might be the battery but wanna charge me $40-$50 just for the battery. Guess I should've paid that the first time instead of just "gettin the screw tightened" so it'd just happen again. Nice people, but they are iffy on their services. Depends on your problem. However, ANY problem you have, they WILL reset your phone. Be sure your stuff is backed up first!! 2/19/2018Update on my review after going again this past week. They took 3 hours to fix my battery (which they charged me $60 for instead of the $45 they originally said it would be) then when they gave me my phone back, MY HOME BUTTON DID NOT WORK! They say EVERY iPhone 7 they see that they fix messes the home button up but apparently didn't have the parts to fix it in stock! I told them since they messed my phone up, they needed to order a new APPLE home button instead of usin some off market one. They supposedly said they'd put it in for free, but I'll update again when I get my phone back AGAIN (for the THIRD time) tomorrow.