The man who works here was so kind!!! He answered all my questions and helped get my phone fixed…read morefor a very good price! He treated me kindly and was very quick when repairing it only took him about 20 minutes and it worked perfectly. Most places around here charge a fortune to fix but he gave me a good price. 10/10 recommend going here!!!

Grandson's phone stopped working. They diagnosed the problem and contacted me within 30 minutes…read more The phone was fixed within an hour. They provided fast courteous service. I will use them again.

Mo is educated in computer sciences. He is not self taught…read more He knows his stuff. Better than Geek Squad.

Don't go there. This guy replace my son 15pro screen and damaged the device. Now it won't stay on…read moreand keeps rebooting. Took it back with in minutes and he tried to say it's the iOS software when he actually damage the proximity sensor and would not fix the issue. He said come back on Monday. Why Monday why not the same day he replaced the screen. The screen was not good quality at all either. I will never go again

Paid $120 to get the corner of my screen pushed back in and now my touchscreen on my $800 laptop no…read morelonger works. I need the touchscreen to take notes and now I am screwed.

The first time I went to have my screen replaced the guy tried to keep my S pen like I wouldn't…read morenotice. That should've been a large enough red flag. They used inferior parts which caused my phone's screen to become useless. I don't live in the Northport area so when I finally had a chance to go back and asked them to look at it they claimed it was a graphics card issue on the motherboard and that there was nothing they could do. I took it to Tuscaloosa Wireless and they replaced the screen. Now it's as good as new. I understand that mistakes happen, sometimes you get a bad part, but when you point blank lie to me you've lost all credibility. I hope everyone in the area sees this and the other reviews I'll be making and that they go to Tuscaloosa Wireless instead, or really just anyone other than Sam Tech

phenomenal job anyone who has broken their phone knows how…read morefrustrating it can be to go without. super quick and very reasonable price. free screen cover. highly highly recommend

I recently started using these guy and i have to say, their service is quick and incredibly cheap!…read moreIve switch companies and now go through these guys for everything i need. i'd definately suggest them!

I walked in yesterday to get my AirPods "fixed" ( there was a charger port stuck inside the charger…read morepart). The nice worker there fixed it in seconds free of charge. So grateful.

i took my daughte's iPhone here to see if it could be fixed. I was expecting to have to leave it…read morefor days if not weeks but the owner fixed it while I waited and was so nice. I would definitely recommend this place.

Do you love and NEED your phone?? Then DO NOT GO HERE! My phone worked perfectly UNTIL I brought it…read morehere. Let me explain... I brought my iPhone 13 Pro Max in for a new battery replacement. I brought it in on Sunday April 19. I picked it up before closing and began to charge it. The phone immediately began restarting itself LITERALLY every two minutes. It was impossible to use. I took the phone back Monday April 20 and the store was closed for repairs. They left no way of contacting anyone in the store and their phone line just hung up on me like it was after hours, when I called. I had to call corporate because I had no idea what to do and my phone NOW wasn't working correctly at all. So by Wednesday of that week, I get a call from corporate who asks if I can drive an hour+ and back from their Birmingham store because apparently the Tuscaloosa store flooded, so it was closed indefinitely. I obviously had no choice, so I go to Birmingham only to have the very same result. I had given my phone, in Tuscaloosa, to an employee named Hunter who worked on my phone there. The person in Birmingham said since it was still restarting itself after another battery change, they might have destroyed the motherboard and I should contact Hunter to get my original battery back in order to see if it fixed the problem. However, my original battery was destroyed because they had the box of returns on the floor, instead of on a counter or something, so again I'm screwed by this company! I took it back once they reopened and explained everything that had transpired ONLY to have the clown behind the desk tell me, "There's nothing we can do about it!" A big FU at the end of it. Well upon searching for a newer phone, I took it out of the military grade, shock proof case for the first time since I placed it in the case. And in doing so, I noticed they dropped my phone, while out of the case, and SHATTERED it!!! It has NEVER been out of that case until they opened it to replace the battery. And they didn't have the class, professionalism or plain decency to tell me they dropped it when trying to repair it!! I added pictures to document. So not only did they destroy the motherboard, but they shattered the back of my phone.... And all I wanted was a battery changed! I was without my phone for two weeks dealing with this! Save yourself some money and headaches!!! I wouldn't bring my keyboard to be dusted at this clown establishment! UbreakIfix is more like Ibreak and you eat!! That's what it turned out to be for me. And cost me to HAVE to buy a new phone!! BEWARE!!!

This has been the worst experience I've had with a repair shop. They rushed to fix my iPad after…read morefailing to meet the original turnaround time, and the glass was never properly sealed. This led to further damage that they're now claiming is my fault, even though I never dropped the device. It's clear the technicians lack proper skill and don't stand behind their work. I'm now out $200 for a poor repair. I would not recommend this location and will actively discourage others from doing business with them. Tuscaloosa location on 15th Street

Nothing but great things to say about the folks at this store. Very friendly and helpful, and their…read moreability to manage a large influx of customers on the new iPhone release day was impressive! Angel was very quick getting my new phone and plan set up and was able to multi task like a pro. Store manager was out and about helping everyone and it was overall a very impressive experience!

I came in and knew exactly what I wanted, I needed a new phone and needed to switch over from…read moreterrible T-mobile to AT&T. I happened to go to the sister location at Bonita Lakes but y'all own both and Jalonda works at both. I got the text survey but accidentally deleted it. I just needed to write a review and say that Jalonda was AMAZING! I told her I was in a hurry and she worked so fast, answered every questions I had and got me in/out SO fast. I really have never seen someone move at such a pace that they didn't make any mistakes. Jalonda assured me that moving quickly was her pace of work anyways and that it was!! I appreciate everything Jalonda did for me, she was the best customer service I have ever received. She told me all of the promotions, discounts, helped me find a case, a pop socket and got me more than I expected on my trade in! I will forever come to Jalonda for any issues, I will always ask for her cause she was insanely good at her job, was extremely knowledgeable and worked so diligently! She really cares about her job and making her customers happy. She deserves a HUGE bonus or raise!!! Thank you so much again, Jalonda! You are so amazing, hope to see you soon!!