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    AT&T Store

    1.9 (12 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

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    1 year ago

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    1 year ago

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    4 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    Manager

    Hi Sunita S. Thank you for bringing this to our attention.

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    4 years ago

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    5 years ago

    Rude assistance when asking questions. Went in there for a new product left with not wanting to be attached to the service any longer.

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    5 years ago

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    7 years ago

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    6 years ago

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    7 years ago

    I also had a great experience with Rudy. Personable, knowledgeable and all around wonderful customer service from him. Thanks Rudy!

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    T-Mobile

    T-Mobile

    1.8(6 reviews)
    1.6 mi

    Very friendly and knowledgeable staff. Clean and organized store, plenty of parking. When I…read morearrived I was greeted immediately and sat down with me to help. They were great. I highly recommend and I am so delighted that they are right in town,

    This is about T Mobile phone in customer service and not about any particular store…read more So I did the usual upgrade with T Mobil where you get 2 upgraded phones and you trade in the older ones. I did it over the phone because if you go to a T Mobil store and you don't get there right when they open and you're the first on line, you will be there for hours. I then called customer service to see how I will go about sending them my trade in phones and they said there will be a shipping label and instructions in the box with the new phones so I would simply ship back the old phones in the same box and affix the shipping label and bring it to UPS. There was no shipping label in the box with the new phones. I then began an arduous journey of returning the trade in phones. On the first call I was told that I would receive an email with the label and instructions. No email received. I then called them back and it took over 30 minutes for customer service to generate an email which contained a shipping label and a packing slip that said that I was returning one phone. I then called back and asked for a new email with a shipping label and a packing slip that said that I was returning two phones. After 2 calls they said they sent another email. Never got one. I then proceeded to make 4 more calls to customer service reps and "supervisors" who insisted that the shipping label reflected the fact that there were 2 phones being returned even though it didn't say so. I then asked for a regular composed email with the pertinent information stating that I was returning two phones and I would simply use that as my packing slip and keep a copy for my records and I was denied and told that it doesn't work that way at T Mobil. In my last call to a "supervisor", she was rather condescending in tone and she said that everyone has told me the same thing and this was the way it was going to go whether I like it or not. Every consumer should be concerned about the fact that this new entitled workforce that we have in 2025 seems incapable of even composing and sending a simple email, notwithstanding the fact that we are are dealing with a company here that actually makes their money off of the transfer of information!

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    AT&T Store - mobilephones - Updated May 2026

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