She brought my iPhone back to life after a good drenching. Save me from having to get a new iPhone…read moreor go through insurance to receive a new one ! She did her work quickly and promptly. ...and she has a beautiful dog so there's a bonus. I know several other people that are very supportive of her business transactions. She's very affordable and dependable. Nicely done

I went in for a cracked screen repair, and Christy was so nice and so helpful. She started right…read moreaway, and the $300 repair only took half an hour. I got back and she had my phone charging for me and even put on a screen protector for free. Christy is very caring and gave us Washington/Oregon recommendations since we are visiting from California and even her dog Nova gave us a friendly welcome.

I bought a new phone and tried to transfer my contacts, etc., with no luck. So I went to the US…read moreCellular store in the Winco parking lot in Richland. The young lady there worked and worked, and was able to transfer my info! I was impressed with both associates there, their use of masks and plastic shields for protection. I've been with US Cellular for 20+ years and have good service - except for certain pockets where the signal gets weak.

Many thanks to the nice young man who put the SIM card back in my phone when I couldn't. It still…read morecame up with a SIM card error, but for some strange reason it fixed itself a few minutes after I left and is now working fine again.

Service was decent they charged a lot compared to other places that I've checked not a bad place…read morebut look around for more affordable options before coming here.

They replaced the screen on my iphone while I waites and gave me a veterans discount. Mr Hauner was…read morepolite and technically competent. Bill P.

I hate buying new phones, and these guys have fixed or updated mine for the last few years. I've…read morehad batteries replaced as well as a new charger port installed, neither of which I would have been able to accomplish on my own. Not really sure what the negative reviews here are about. Some things like back orders and software glitches are beyond their control. They're pretty clear with me before I leave the store that they'll let me know when the part comes in. Great service, friendly guys to work with. And the TVLand reruns are a great feature in the store.

On Wednesday, April 22nd, 2026 I went to the Alpha Computer Center for the first time. What brought…read moreme there was my Apple i-Phone 14 froze while downloading an updated IOS software the night before. Now, if you are like me, you use your smart phone for everything. I freaked out at first, then remembered that I also had an i-Pad and could either text or use Face Book Messenger/ Face Book; to alert family/friends that I would not be available as my i-Phone was frozen. I had also canceled our family land line at our house so this i-Phone was the ONLY phone I had. I was able to wait (about 1/2 hour) while they re-booted my i-Phone and made sure that the new IOS software was downloaded correctly. Apparently my i-Phone was caught in a "loop" and the total amount I had to pay was only $56.35. They were very professional, helpful and understanding of my anxiety about my i-Phone 14. This is the only place I will bring my Apple devices (i-Phone 14 and i-Pad) They are an Apple Authorized Repair Center. Thanks So Much Alpha! I highly recommend you bring all of your Apple devices here for diagnostic and/or repair!

Scheduling my AppleCare+ repair appointment was a breeze, and when I arrived the staff greeted me…read morewarmly and got me checked in right away. They gave me an accurate time estimate, and when I returned a few hours later, my device was ready and in better shape than I'd even hoped for. This place exceeded my expectations from start to finish. Alpha Computer Center will be my go-to for any Apple repair needs going forward. Highly recommend!​​​​​​​​​​​​​​​​

The customer service is The Worst I've ever seen! Every…read moremonth they charge us on the 12th and the 17th of the month. We were lied to and over charged. We have been waiting over an hour on hold for help! They just want us to cave and pay on the wrong due date again!! I'm sad I chose this phone company. It's terrible and the service is not top notch! Straight talk is better. Don't make the same mistake

Brennen was very helpful in assisting us transfer wireless service over from T-Mobile and upgrading…read moreour phones.

Came in to get my shattered phone screen replaced. Martine let me know it would take about 45mins…read moreand $70 bucks... which is a lot cheaper than the two other competitors in the area. I decided to sit and wait... Martine was done in 20mins MAX. He even gave me a free glass cover for my screen to top it off. I hope I don't crack my screen again, but if I do... I'm coming back to EZ FIX.

Only reason why it's a 3 is for customer service. Got my…read moreiPhone 11 screen replaced and it would scroll by itself. Took it back they replaced it for free same problem.

Terrible customer service. Not returning my phone because it's "scratched'"…read more Check the pictures. Finally returned it, charged $50 restock and $40 setup fee for never once helping me with what I came to the store for in the first place.

Best Service! Bought new phones with Austin the GM. Very helpful and the smoothest transition I…read morehave ever experienced. Austin is an asset in the Verizon Company!

Do not use this despicable store if you value your time! Eva bought her phone here and established…read moreservice. 6 months later the phone began having problems dropping call and with general reliability. She took it in for replacement, got her number changed, and asked that all the info be loaded on the new phone from her old phone. She came back later to pick her phone up and the lady had put a lock screen pin on it and didn't remember the number! They did not know how to fix it! Does T-Mobile hire complete morons to staff their stores? We took the phone to the store at near Columbia Center Mall and had them fix it! Eva is suffering from medical complications and did not need this added stress! I am pissed beyond belief at the staff of the Richland Store and the woman who put the pin on without permission needs to be terminated! With prejudice! MORONS!!!!!

Needed to add a line. The guy convinced me to change my rate plan so I could get a promotion on a…read morenew phone. He said quite clearly that it would not change my rate. Sounded too good to be true, I asked "what is the catch?" He laughingly said, "No catch." Then the monthly bill comes around and it is $200 more than I used to pay. Did he assume I wouldn't notice that? Every time I go into one of the local T Mobile stores, not only am I insulted by the hot pink decor, but they try to swindle me. I think the reps must be trained to upsell and then lie about it. Called customer service and after an hour on the phone they mostly got things fixed but still left a bad taste in my mouth, and I am still paying more than the local guy promised.