If I ever need repair of a computer or resolution of some problem with my computer, I will…read moredefinitely make this my first choice. As one who has worked with both hardware and software over a long career, I was totally mystified when my relatively new laptop would not boot up or even produce a display. I brought it to An (the proprietor) and was stunned how quickly he determined the problem (Microsoft BitLocker issues) and had me on my way at no charge. I offered and would have gladly paid, but he declined. This is the sort of service I seldom see any more, and I couldn't recommend A Solution Repair Shop any more highly.

I desperately needed help after riding over my Macbook Air laptop with my power wheelchair!…read moreFortunately it'd been lying face up on the floor, so just the screen side was toast. And even more fortunate, I live only blocks away from A-Solution Repair Shop, who by-far had the best reviews of repairs in Western WA, let alone downtown Renton! And fortunately again, An had a Macbook Air screen that fit may laptop. In a couple of hours and for a reasonable cost, I got my computer back & working like nothing had ever happened. Well, the computer's top & bottom are different colors but I think it looks kinda cool and definitely unique and it's a reminder to me to be more careful with my toys. An was, as others have said, super helpful plus he has a great sense of humor!

This store is so amazing!…read more I recently switched from ATT and Khang helped me out. All of the reps were very kind and welcoming to my family and I. They helped me gather all of my new phones and worked within my budget. Not trying to be pushy or anything that other stores do. They were all well informed about the products and plans, allowing me to have options. My service at home has been more than amazing. Before when I had ATT, I would have NO service. WITH T-MOBILE I HAVE ALL BARS! The service has improved so much and they are all about the customers. Come to this store for all your needs. You will never be played and leave happy.

Needed to get a simple process done on my phone, and was told "we're not set up to do that, sorry."…read moreand suggested I go to another retailer miles away. When I told them that all they had to do was call corporate to verify my ID, all of a sudden they were "set up to do that." They didn't even bother to call corporate to see what it was until I had to tell them what to do. They get two stars because they didn't completely slag me off, and weren't openly rude.

I had Nate and he was very nice and did everything he could to help, but then he had to ask a gal…read morenamed Maia and she took him in the back for about 10 minutes and came out with a new deal she wanted me to sign with Verizon and when I didn't want to she was very rude! Verizon customer service is terrible you can't get a person on the phone so you end up going down to the store and get nothing but a sales pitch! Verizon sucks on customer service!!

I just transferred to Verizon from T-Mobile and I was struggling to get my phone number activated…read morebut the associate Alyia was able to help me in such a short time she was able to find the problem and get my phone number activated. I know transferring can be very time-consuming, but she was able to get me in and out of the store in a timely manner. I am very pleased with the service that I was provided with, and it was definitely refreshing to have an associate be patient and reassuring she is definitely someone I will always recommend people to go to and will be my go to representative. THANK YOU!

Great service! Customer service was outstanding I wish I remembered the young lady that helped me…read more She was so nice and happy to help!!

Had a crisis with my drowned phone. Destiny helped me recover it. She's really knows her stuff…read more Thank you!

My wife and I live on a farm, so our phones are always taking a beating. About twice a year one of…read moreour devices needs a repair and I always trust JCD to do it quickly and professionally. I've also sent damaged phones and had them discourage me from spending money for the repair due to age of the device or severity of damage. That gives me a good feeling about the integrity of their company.

The back of my iPhone 14 Pro cracked really bad the second time and I came here to fix it. They're…read morereally professional and kind. They explained the procedures and also called beforehand for confirmation of other work when they discovered other areas were broken too. In addition, they followed up the next day to make sure my phone didn't have any issues. All in all, this place is a gem for getting your phone fix! I also highly recommend them over IGSM in Bellevue. IGSM was the place I went to the first time it cracked and it took longer to fix and they're also less professional + more expensive.

Mike, for one is truly an awesome guy on a business & personal level. Very nice, professional, &…read moredown to Earth as you walk in. He has a lot of knowledge in various technical devices & computers in just about everything from game consoles, laptops, PC's, iPods, etc. In fact early this year he fixed the headphone jack in my iPod classic I had. Although older, he was able to find the parts needed to fix & replace what had broke previously. He also was nice enough to not only replace my battery but seriously hook me up with a portable hard drive to extract the music from my iPod that wasn't showing up on my computer for whatever reason. I really thanked him for that, cause most of those songs are rare & hard to find. All of this was done in a timely manner, in it all taking about a week in total & costed me just under 200 but was well worth it! Mike kept me updated on the progress of my device's repair & about when it would be finished. I would definitely go back to him again for future service knowing he does great work & is consistent in customer care & service! Gadget Fix in Tukwila is the place to repair & renew your electronics you enjoy using!

Dudes is a joke his shop looks like my 3 year olds room when his cousins are over I want my refund…read more Had to take my PlayStation 5 apart 3 times!!!and the second time he rushed me out the door and my ps5 was missing bolts and rattling as I walked out the door and then he had to re open it again and check his work in front of me while dropping bolts out of there holes when he was shaking my ps5 checking the noise all while using a impact gun to strip bolts out right in front of me .. all because he rushed my HDMI replacement, mind you he told me he was gonna look over everything and the traces the port connects to the first time he took my ps5 apart! got my ps5 home and the same thing was happening. I took it then for the second time he claimed my board was slightly bent and my trace was lose connecting to my hdmi port after he worked on it. Also said he was gonna give me a partial refund and never did. Extremely disappointed I drove here 3 times and left unsatisfied and feeling as if my ps5 will fall apart and robbed for my 165 dollars I do not recommend.

SCAMMEERRSSSSSS!!!! DO NOT GO HERE! They lock phones for no reason and when contacting support…read morethere's a man by the name of Markus that's VERY UNPROFESSIONAL AND HANGS UP ON YOU. I'm regretting going here so bad so please don't waste your time or money with this business at all! I had money on my account and they still locked my phone while I was in the middle of work, when trying to be nice didn't work they yelled at me over the phone for being upset and tried to threaten to take the phone back which is hilarious bc I have paid $1000 for my down payment and have my payments on auto pay so I have no idea what kind of scam they have going on but there is definitely something fishy here. I tried to make a complaint on this Markus guy and they laughed and told me there was nobody higher up than him and that is why I'm here making this complaint so nobody else gets effed over like me! only gave 5 stars so it'll stay on here and hopefully grab your attention before making the mistake of going here.

update from my last post that i forgot to add, but i ended up going to the apple store and telling…read morethem what they told me at the phone guys and the apple store employee told me that, that was not what was wrong and it was most likely my battery and when she opened up the phone she told me it looks like they most likely took out parts i needed for my phone to work/damaged it further on purpose. it resulted in me getting a whole new phone because the damaged they caused was so inflicted. also not to mention the phone guys told me my phone wouldn't charge due to "water damage" which later was proven to be false, i felt like something was off so i went to charge it in the car, and it turned on immediately, when i took it back into the store seconds later the guy looked at the other employee like he was shocked but it was very clear he knew what he did and was badly acting. he took it to the back to try to "fix it again" and came back 2 minutes later saying he couldn't. and when i tried to charge it again it was permanently off. do not go here. they damage your phones so you can buy their used phones.

Barry was great! Fast and affordable. No problems, great customer service. Located right outside…read moreof Max and Forever 21. Ask for Barry!

the guy said he didn't work their. would not guarantee their work they broke my phone and would not…read morefix it also with having a huge scene and they called security to get out of it. also the worst customer service I've ever seen

Shout out to Japhed. He fixed my iPhone. The store is in a very convenient location in downtown…read moreIssaquah next to Mack''s dim sum. Love this store. Thanks!

Customer service was friendly and personable. Japheth was a joy to work with and got my iPhone…read morescreen fixed quickly and for the estimated price. I fully recommend. My family also has brought multiple items here for repair and recommend this shop as well.

I recently sent in my Switch that had a badly damaged USB connector to be fixed. The owner charged…read morea minor fee to inspect the damage and repair the USB port if possible. He spent nearly 5 hours on it, repairing the motherboard thst was actually the cause of the damage (the copper pads were ripped). Unfortunately the board was beyond repair but he did his best and I appreciate the time he spent trying to help me save the data on the system. They are friendly, affordable and fast at what they do and highly skilled (Micro needling new pads is not easy).

10 stars if I could…read more My iPhone 13 Pro Max had a busted charging port and I refused to give up on it. Took a chance on iGSM Wireless and honestly? Best decision I made all week. They answered my questions over text fast, beat every competitor's price I found, and had my phone back in my hands in under 90 minutes. But here's what actually got me: one of their techs sat down with me afterward and walked me through how to get better performance out of my phone AND my battery. Unsolicited. Just because she wanted to. That's not customer service. That's the kind of care you don't expect anymore. I'll be back. No question.​​​​​​​​​​​​​​​​