For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

Don't actually keep the hours posted, do you? Unreliable…read more Been waiting for two hours now. Nobody showed up. Hours are supposed to be 11:00 til 19:00. Maybe it's the time phrasing got you messed up? I wouldn't trust you to do a repair!

I brought my son's phone in 9/22/25 for screen replacement. And another phone for battery…read morereplacement. Neither worked. After speaking to a worker he states there's no warranty after 30 days. After spending $500 on repairs, I'm still without a working phone. 1/28/26 I came back in bec the touch screen wasn't working. They replaced a component & charged me an additional $50, after 2 days it stopped working again. Awaiting resolve. Now all of a sudden a new screen was installed, when the other person told me he replaced the component connecting the screen to the motherboard. No he's telling me that the battery is only working around 60% & that's why the screen isn't working. I told him, if it needs a repair, they won't be getting my business. For the 2nd phone, no record of my repair. Coded it as the wrong device & now they have no record of servicing the device. Phone won't charge. Kept telling me, he didn't service my phone & can't do anything about it. It's a waste of money, save your time & go somewhere else. I could have bought another phone from Apple at this point.

We replaced our LCD with this establishment. Paid $117. We were promised a 30 day guarantee. We…read morecame back 20 days later with the same exact problem. Screen going completely black with lines on the screen. We were told the lines on the screen are not a defect in the LCD and the screen going black is not, covered by the warranty. This was the exact problem we brought the phone in to have the LCD replaced the first time around. We feel like we were cheated. Satisfaction definitely not guaranteed. Would not trust this establishment.

From the owner: We Fix All Kind of Cell Phone Models, All Kind of Unlocking, iPads, Tablets etc. We guarantee the…read morelowest prices for cell phone repairs we are an electronics repair shop specializing in mobile Phone Repair. affordable & professional Cell Phone Repair ON THE SPOT, While You Wait.

Came in after breaking my wife phone atlas got us together quick for fair price would return and…read morerecommend for future repairs

From the owner: The Fix – Trusted Phone Repair in Raleigh, NC…read more Located inside Walmart in Raleigh, NC, The Fix provides fast, reliable, and affordable phone repair services to keep you connected. Our expert technicians specialize in repairing all major smartphone brands, using high-quality parts backed by a warranty. Most repairs are completed the same day for your convenience. Our Services: • Phone Repairs – Screens, batteries, charging ports, water damage, cameras, buttons, and software issues. • Tablet & Smartwatch Repairs – iPads, Android tablets, and smartwatches. • Gaming Console Repairs – PlayStation, Xbox, and Nintendo Switch. • Device Protection – Cases, screen protectors, chargers, and AKKO Phone Insurance. Why Choose Us? ✔ Skilled technicians ✔ High-quality parts with a warranty ✔ Same-day service available ✔ Conveniently located inside Walmart Visit The Fix in Walmart Raleigh or book an appointment online for fast and professional repairs. Stay connected with expert service you can trust!

Rocky was very helpful today. He offered excellent…read moreservice. I recommend this location.

I could not get a SIM card on a new phone activated. I was told to call tech support while…read morestanding in the store. tech support was an hour wait. This is ridiculous. I've been with AT&T over 30 years and I am seriously considering going to Verizo.

Wow! Terrific customer service and our iPhone was ready when promised - great experience!…read more We stopped in at 10 am, dropped off our iPhone for a battery replacement and for new gorilla glass install. We were told it would be about 2 hours. We ran some errands, came back by and Serena (who is wonderful!) said it would be about another 15 minutes. Sure enough, 15 minutes later, we received the text on our other phone that our repair was done. Very professional, very clean store and they are abiding by all Covid rules. Recommend this location highly - great location but if you are a WF resident, you know this parking lot can be a real pain. Very small parking spaces and not a lot of room to navigate - I'd recommend parking by Vitamin Shoppe and walking over, just easier to get in and out of lot from that side. $119 for iPhone 7 Plus battery and brand new glass

DO NOT TRUST THIS STORE WITH YOUR COMPUTER…read more If I could give zero stars, trust me I would! I brought my laptop to this location to have a replacement part ordered and installed for the back plate. What should have been a straightforward repair turned into one of the worst customer service experiences I've ever had. First, I waited a week for the part to arrive. After receiving a text that it was ready, I brought my laptop in and was told the repair would take approximately 48 hours. After 48 hours, I called for an update only to learn that my laptop had not even been properly entered into their system and no work had been started. I was told it would be addressed that day. Several days later, I called again and was informed they had the wrong part. What is unbelievable is that nobody from the store ever contacted me to let me know. At this point, they had already had my computer for over a week and a half. Because I work from home and could not continue waiting indefinitely, I picked up my laptop. When I spoke with the store manager, Stephen, I was met with excuses instead of accountability. Everything was someone else's fault, and there seemed to be no concern whatsoever for the inconvenience they had caused. The worst part came when I got home and discovered a screw protruding through my laptop screen. That damage was not there when I dropped my computer off. The laptop had been in their possession for more than a week, and now it had new physical damage. I contacted Asurion for assistance. They attempted to help, but because this location is independently owned, there was little they could do. The store then claimed they never opened my laptop and even said they reviewed security footage. That statement makes absolutely no sense because employees opened my laptop multiple times in front of me while I was physically standing in the store. If they truly reviewed the footage, they would know that. Instead of taking responsibility, they denied everything, refused to address the damage, and effectively blamed the customer. Everyone makes mistakes. The real test of a business is what happens after a mistake is made. This store failed that test completely. Poor communication. Poor management. No accountability. And a refusal to stand behind their work. If you value your computer and expect honesty when something goes wrong, I strongly recommend taking your business elsewhere. Based on my experience, if your device is damaged while in their possession, don't expect them to admit it or make it right.

Change my mind and decided to have a cracked screen on my smartphone replaced. Convenient location…read morein the Southpoint Mall, easy to get a hold of, had the replacement screen in stock and repair completed the next day in about 30 minutes.

I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

Very organized displays for phone cases (by brand and series) and tablet accessories. I went in…read morefor a new belt case for my phone to replace my very well worn one. Price was reasonable. Counter person was very minimal on conversation. Not rude, just "make your purchase" and he moved on to something else.

went in to get a phone case and screen protectors for 2 phones walked out paying around $40 bucks…read morecame back a week later to do the same for one phone it is now $48