They used to be the best. Now they are like all the rest. I want to feel valued as a customer.read more

We recently moved and cannot even reliably make a phone call at our new location. Data plan -…read moreforget it, zero bandwidth. So after 23 years we decide to try another provider to see if we get better service. In an emergency, if internet goes down (wi-fi calling only here) then we have no contact with the world. So T-mobile was very nice on the phone when cancelling. They told me the final bill would not be pro-rated, which sucks, but okay. Today I get the bill and they charged me $75 for the same bill I have been paying $50. I can only assume they pulled all promo rates and billed at the max, but still can't figure out how they got a $60 plan to $75. There was a good chance we would have gone back to T-Mobile after our trial with another carrier. That ship has now sailed. I know this has not been the old T-Mobile for years, that had great, in-country support and took care of any issues. Those days were gone and now so are we PERMANENTLY!

Very clean store with incredibly professional employees! This will always be my go-to location…read morewhenever I need assistance with my AT&T account.

We have been using the cell phone service long time, I called in May trying to save money and one…read moreCustomer Service Rep. changed my plan telling me it doesn't affect the current plan only hot spot than we didn't use, also she said didn't affect the free text message and rooming in Latin America. Long story short she lye, my plan it was totally different, so I call in June when I received my bill and talked with a Rep. again, and asked him to change the way I asked for, he said he will change that and this month I received and increased of $100 in one of my lines. Called again and I asked to be transfer to a supervisor, her name Lisa Leon, that she didn't even help, after 20 minutes of waiting she said I changed my plan, and I accept the changes she did... she didn't even stop talking when I try to talk. She doesn't event try to help only talk and talk. I asked for the recorded to be sent to my email and her answer it was go to the office and asked for..... that was the answer of that person. How that person is a supervisor when her customer service is the worse. Remember asked for another person to be really help.

I know this location doesn't have the best reviews but they got the job done for me in my cellular…read moretime of need. My iPhone sustained water damage after I was caught out on a run in a bad storm. It was deemed irreparable by the repair shop. I found this out around 5:30 at night. I immediately hopped online to see what my replacement options were. I was able to find a phone that was available for in-store pick up. The problem seemed to be that it takes 2 hours to process and it was already by now 6:30 (I know, I know, it took an hour for me to make up my mind). To be safe, I called the store to see if I ordered online for in-store pickup I could get my new phone that night. I spoke to a team member, Shawna I believe, and she said if it showed they had the phone I would be able to get it even though it was getting to be 7pm. She took my name so when I came in she would have it ready. I ordered the phone and about 20 minutes later walked into the store. I told one of the associates I was there to pick up the phone. Shawna came over and confirmed my name and said she had my phone. She went to the back, handed me my phone and said I was all set. She even took time to go over my new payment plan and costs so I understood the breakdown. I needed a replacement fast and Verizon came through. I had a great experience getting my new phone in a convenient timeframe for me. It was much appreciated!

The overcharged me and wouldn't fix it so I dropped them and moved on to another company. They did…read morethe same thing to my uncle!

Fast. Reliable. Honest. Cheap…read more What more can you ask for? I dropped and shattered my iPhone 7 plus screen and found this place on a quick google search. They were very quick to respond to my inquiry and even quicker in getting it fixed. All for a great price.

Do not come here for any sort of custom PC repair I went there to get a diagnostic for my build as…read moreit was not working properly it was $75 for the diagnostic. They notified me four days later that it was a problem with the motherboard. Even though the CPU debugging light was on. They try having me pay $600 for them to repair the motherboard. Not even replace it. they were going to actually mess with the motherboard. And the math wasn't really making sense. My motherboard is just under $230. I did not proceed with them with my build and when I got my build back, it was missing screws throughout. I'll recommend before proceeding with them with repairs if you still have warranty under any of your components, go through the manufacturer use your warranty To get the component replaced

Excellent service from start to finish! The team was professional, fast, and really knew what they…read morewere doing. They explained everything clearly and repaired my phone perfectly. The prices were very reasonable, and the customer service was outstanding. Highly recommend this repair shop--quality work and people you can trust!

Don't go here they are R*CIST and will scam you and intentionally do things to your items to over…read morecharge you won't do the services will lie about it. This place is illegal

I went in with a cracked (shattered) screen and Jorge was SO kind and patient while he helped me…read morefigure out my account information and file an insurance claim. I will definitely be back to see him next time I need anything. Thanks Jorge!

I just noticed, that I was charged for calling 911 ... One…read moremorning I saw a lady lying in the street, I called 911... to my surprise I got charged.

I strongly recommend this company for all iPhone and Apple repairs!! Cheap, quick and reliable!!read more

From the owner: "i" Device repair (iPhone, iPad, iPod) for a great price. Satisfaction Guaranteed - 90 Day full…read morewarranty on parts and labor for repair if any problems arise or full refund. This is primarily a referral business and our #1 priority is customer satisfaction!

Tried to get a new battery for my dads MacBook Pro 2018. Apple and Best Buy said the computer is…read more"vintage" so no parts. Trade in was 45 dollars. This was a 8 / 256 in 2018! Called top quality and told it can be done. 24 hours and back to new again. Even made sure the battery registered and device was up and running before accepting payment. I found my new Apple repair site.

I bought an Xbox Series X from someone on OfferUp, and much to my dismay it was infested with…read moreroaches. I brought it to this place, and the initial report was worse than I feared. They told me it was heavily infested, and there was likely damage. They assured me I was in good hands, and were able to repair my Xbox and clean out all the roaches. Both gentlemen there (can't remember your names, I'm sorry) were honest, kind, professional, and communicative throughout the repair. They charged a very fair price considering the amount of work they had to do to get it cleaned and fixed, and they did so quickly. I can't recommend them highly enough, this has to be the best electronics repair shop in the Orlando area. These guys really are the best, and if you need something like a video game console repaired, this is where you want to take it!

called and. told owner that would like to come during a range of time the following day. informed…read moreowner problem and phone type. Drove to store the following day and was greeted and helped immediately. extremely fair price. professional repairs and friendly service. RECOMMEND Note: I witnessed a customer leaving after the owner had completed his repairs...as i entered the store.....He had a big smile on his face!!

This repair shop quoted me the cheapest price in the area to replace my iPad's screen. After my…read moreexperience, I can say that it's very obvious why. First upon arrival the place is very sketchy looking with nothing on the door but a hung up banner that was half falling down. When I walked in, I thought there was no employee but as I approached the counter I realized that the employee was dead asleep in the chair. This was in the middle of the day. I wasn't sure if I should try waking him up, so I walked back out and back in to trigger the sound of the door alarm. They don't take any form of card payment, only cash app, Zelle, or cash (definitely not suspicious at all). I didn't get a receipt and I had to ask the employee if he needed my information so that he could call me when it was ready. He seemed flustered and said it was his first day. I'm assuming the fact he just woke up didn't help. I called the owner about two hours in to ask for an update and he said it would be ready in 20 minutes. When he got to the store it was in fact not ready and took an additional 20 minutes. When I got the tablet back, the screen was "fixed" but the iPad did not work when trying to touch it. We brought it back in for the employee to say it was a "defective part". We had to wait an additional three hours for it to be corrected. I will say the owner was responsive via phone calls and yelp but that is the only positive I found. The price point is low, but there are competitors in the area that charge similar rates, I would recommend looking into those.