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    Exercise Systems

    5.0 (2 reviews)
    Ultra High-EndFitness/Exercise Equipment
    Closed Closed
    Updated over 3 months ago

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    3 years ago

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    9 years ago

    Great customer service and very helpful employees! The show room floor is kept very well and easy to find what I wanted.

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    Right Choice Repair Services

    Right Choice Repair Services

    (1 review)

    WRONG Choice Repair. First, let me say that the technician we had was fine - but I don't think the…read moretechs are really employees but are subcontractors. When making the appointment, I mentioned we had an electronic version of the Precor bike's manual with schematic as well as a video of the bike making the bad noise. They said "Can you send it to us? We will share it with your tech" so I did. Our tech, Doyle came out and looked at our recumbent bike. He had never received the video or the manual and had no idea we had sent one in. Strike 1. He took the bike apart and pointed to one part we needed and said we should also replace our drive belts. He called the office and they said the parts would cost about $238 and the installation would be $99. Doyle said we could buy the parts ourselves so we decided to price the parts. We were able to Get OEM (original Equipment Manufacturer) parts for $132 including tax and shipping - which means they were going to charge us 180% of the actual cost. Strike 2. So we got the parts, called them back to schedule the repair. They can't find us in their system, I think because they only had us in by our last name. We could get the original tech again, but the $99 repair was now $129 plus tax. Strike 3. I guess without the inflated parts cost they couldn't do the repair at the price they had quoted. At this point, I am so disgusted with the company that I am not going to hire them to fix my bike. I would hire Doyle but not them. Instead, I will hire another company and hope to get one that honors their repair estimate, does what they say they will - and wouldn't charge an 80% premium on the parts they wanted to order. If you need a piece of equipment maintained, go elsewhere.

    From the owner: With over 10 years experience with appliance and fitness equipment repair our techs are here for…read moreyou.  Our mission is provide fast response times, quality service, and expert advise to ensure a  satisfied customer.

    Exercise Systems - fitnessequipment - Updated May 2026

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