Slow they take too long with everything. Slow as hell.seems like on the store in the city....read more

Went in for a simple question about my plan and ended up waiting for 1 hour and 35 min. My…read morequestion took less than 5 min to answer. Watched multiple employees walk around with this bored look on their face.. if you must insist to, make sure that you a lot enough time as well as pack a lunch/dinner for your trip. Employee that help he was more interested in not looking me in the face, but rather at looking around to see what else was going on. Was not given the full attention I demanded, after waiting for 1 hour and 35 min..

Love that all the staff were wearing masks. They gave me a quote for iPad screen replacement…read more Dropped the iPad off and picked it up in about 2 hours. Very reasonably priced and very well pleased with the work done. I will definitely use them again!

Best and easiest place ever! I've been living in Norman for four years now, and I'm sad I didn't…read moreuse this place sooner. My screen was repaired in less than 30 minutes, and the price was super reasonable/affordable. I will most definitely go back next time I need a repair!!

Came here to get my phone repaired and the first time it was fine except the screen was lower…read moreresolution than the original. I ended up breaking the screen again and paid $200 to get the motherboard transferred to a new model and now the screen randomly touches all over and doesn't work half the time. Came back an tried to just buy a whole new phone AND THE GUY TRIED TO SELL ME A BROKEN PHONE then blamed me for breaking my phone again instead of making it right. Worst place to get repairs $400 down the drain for nothing.. never coming here again

Got a ps5 hdmi port repaired there. Well it took them months to get around to it when it was just a…read moresimple port replacement and within the month the port they replaced wasn't working either.

Great phone repair shop with decent rates and does a good job with cracked screens and the such…read more Recommended!

My iPhone battery started to swell up after I dropped it and it caused my screen to start to peel…read moreoff from the phone. Never seen that. My battery was messed up. So I had to get my battery and my screen replaced. This place was great! They gave me a sweet deal for the screen, the battery, screen protector and Otter Box, and I had my phone back fixed the same day. I would definitely recommend their services when you need help with your phone. They also seem to be able to fix video game consoles, so I thought that was pretty dope too.

Don't go here, i needed a new charging port and the guy told a fake story and stole my original…read morescreen and speakers and put in cheap junk replacements. Now i need a new phone. When i complained he said use headphone or buy a new phone. BAD BAD BAD scammer avoid this place

Walked in the store with a broken phone! The young lady at the front was helpful! Got a free Temp…read moreGlass since it was a new customer! Fixed my phone under 30 mins! Walked out with a smile! Great service...

I dropped off my PS4 to get the HDMI port repaired. They did a good job of fixing it. The only…read moreproblem was that when I went to pick it up it was somehow at a different store than where I dropped it off. They had to bring it back. So I had to wait to get the game. That was my only issue. The guy gave me a 6 month warranty on the repair for the inconvenience. But they completed the job I wanted. Can't complain about that.

They were helpful in trying to fix an Xbox series x and didn't change for the diagnostic review.read more

I had an incredibly frustrating experience with US Cellular at the Norman, Oklahoma store and would…read morenot recommend them to anyone. My wife and I have been loyal customers for 10 years, but after this experience, we're seriously considering switching providers. We went to the store to trade in our phones and upgrade, as my wife was eligible for a solid promo. The associate told me that if I paid off the small remainder of my current phone's payment plan, I would also be eligible for the same promo. Sounds great, right? Well, turns out that was completely false. On my next bill, I saw that we did not have the same promo. After calling the store manager and US Cellular customer service, I was told that because I paid off my phone early, I was not actually eligible for the promo--something the associate conveniently forgot to mention. And to make matters worse, they told me I could not trade my new phone back in for my old one. So basically, I paid extra money just to get a worse deal. If that wasn't enough, the associate also told us about a promo for an Apple Watch. I specifically asked for a 12-month payment plan, and they confirmed it. Surprise! Turns out the promo only applied to a 24-month plan. And just like before, when I called to get it fixed, the manager and customer service both said there was nothing they could do. To top it all off, when I called to get this resolved, I was told that the associate who gave me all this misinformation had already been fired. That really makes me wonder--how many other people had the same experience we did? How many other customers were misled and overcharged because of bad information? After 10 years of being a loyal customer, this is how we're treated? At this point, I have zero trust in US Cellular associates. If they can't even properly explain promotions, what are they getting paid for? This experience has convinced me to start looking for another provider. If you're considering US Cellular, especially the Norman, Oklahoma location, I'd strongly suggest looking elsewhere.

I would really advise everyone to steer clear of this company, When I was with them over the course…read moreof several years I can say that all the service and equipment performed satisfactory without many problems. Overall, I was satisfied. The only reason I left US Cellular is because I decided to go with MINT since Consumer Reports rated it tops and it was considerably cheaper across the board. Now that you have the background here's what happened. The US Cellular phone I brought over from them and used it on the MINT network about a year now. A few weeks ago, my phone started slowing down. It was taking way too long to load stuff so I called US Cellular and they advised me a quick fix would be to do a reset of the phone. I followed their advice but as soon as I did and turned the phone back on, it produced a US Cellular screen lock that will not permit me to go into the settings nor have use of the phone. I visited the local US Cellular Store here in town. The clerk looked at in and told me he didn't know how to troubleshoot it and that I would need to come back another time. After this I have been on the phone attempting to get this matter resolved to no avail. Finally, customer service told me to drop it off at the store that they needed some numbers off of it. On Tuesday the 21st I stopped in the local store to let them know what was going on and to let them know that I will be dropping the phone off the next day. The clerk's response behind the counter was'' No you're not". I told him yes, I am. He then told me if I bring the phone in he is going to throw it in the garbage and that I will never see it again. I told him if he did that, I will be walking out with a new phone and that I am bring the phone in the next day. He then told me that if I brought the phone in the next day he would call the police. I got in my car and was on the phone with customer service telling them about what I was experiencing when 2 police cars pulled up. I also observed the clerk giving me a obscene hand sign when I was waiting in my car The police told me if I bring the phone in that the clerk will have you arrested and issued a trespass warning to me. I finally got a hold of the district supervisor but she slammed me for telling the clerk that if he threw my phone in the garbage I would walk out with a new one. She kept cutting me short, said I deserved the treatment I got and refused to take a complaint from me. US Cellular will not fix the problem even though they are obligated to do so under the User Agreement I have never been treated so poorly by a company in all my life. I was always a believer that never judge a company by one of its employees BUT when you reach out and you receive the same poor treatment across the board when they should have been very eager to fix it and make it right, it says something about this company. THEY DON'T CARE.

I have used several times for cracked screens and other repairs. Great service. Very fast and good…read moreprices too.

Brandon and his crew are always so fast and affordable in repairing my iPhone and iPads. I can't…read moreseem to stop throwing my devices across the room sometimes when they slip from my hands. So having an affordable alternative to the ridiculously high prices charged by has been a huge help. And they fix them FAST!!! Not just broken screens, but also defective hardware too. I am so thankful I found this great company with a high level of integrity. Thanks Brandon and crew.