Brianna really helped us out today. I came in with a SIM card issue, and we ended up leaving with…read morean upgraded phone and adding a line because of the great customer service. I had no clue I was on an old plan with 4G instead of 5G. Brianna also stayed a little past closing to make sure everything was secure with service. Highly recommend her if you go to this location!

The sales rep completely misrepresented the monthly cost for switching to Verizon. She said it…read morewould be $45 a month, but my 1st bill is $148.77. National customer service said I would need 2 lines to get $45 a month, but the rep knew we were talking about 1 line. She was very nice, but gave me a big mess! Now I have to switch back to my old provider. I have to wait again to get my account number, because the 1st V rep didn't have it. So terrible customer service all around.

Bought my son a controller . He said it came with a little bit of stick drift, very dissatisfying…read more One star DO NOT BUY CONTROLLERS from here

This area is over taken with Game Stops, but this location has to be the most convenient because…read moreit's in a mall so it's easy to just stop in while doing other shopping.  They also don't waste any space in this small store.  There's a good amount of room to still walk around but everywhere else, there is a stock pile of games, t-shirts amd figurines.  My husband loves GameStop, so all visits to this mall requires a stop in here.  The staff is always friendly and helpful.  If they are busy when you enter the store they always make sure they ask what they can help you with as soon as they are done.  Great staff and great store.

I switched to Tmobile from VZ in early 2014 and I have no regrets…read more My only complaint is my coverage. Sometimes when you're in the country or in the middle of nowhere during a road trip it's hard to maintain a signal. The pros far outweigh the cons... TRULY unlimited data Economical, no contract plans Great, effecient customer service both in the store, online, over the phone, and via the app I have Tmobile JUMP! and they sent me a brand new phone for free when my old phone's camera stopped working (Phone was ordered in store @ 7pm on a Thursday and was on my doorstep Friday AM) My bill is low and never fluctuates (no hidden fees, etc)

AT&T had long line and couldn't get me a prepaid eSIM same day, the lady I talked to was very nice…read moreand could help me immediately.

I've always associated Verizon with excellent coverage but relatively expensive service, so I was…read morepleasantly surprised to discover their new $30-per-month plan. It's a genuinely competitive price, especially considering Verizon's reputation for network reliability. I stopped by the Verizon store to learn more about the plan and see whether switching would make sense. The employee who helped me was friendly, knowledgeable, and refreshingly straightforward. Rather than immediately trying to upsell me to a more expensive option, he took the time to explain what was included in the $30 plan and how it compared with the other available options. What I particularly appreciated was the transparency. We went through the monthly pricing, potential fees, and plan features, and I never felt pressured into buying anything I didn't need. That's exactly how a wireless store experience should be. The store itself was clean, modern, and well organized. There were several customers when I arrived, but the staff seemed to have a good system for helping everyone without making the experience feel rushed. As for the plan itself, $30 a month is an excellent value if it meets your needs. Wireless service has become expensive enough that it's refreshing to see a major carrier offering a genuinely affordable option. I don't need a bunch of unnecessary extras or premium features that I'll never use. I just want reliable service at a reasonable price. Overall, a fantastic experience. Helpful employees, clear explanations, and a surprisingly affordable plan. Verizon has definitely improved its value proposition, and this store made the process of exploring my options easy and pleasant. Five stars!

Employees stand around playing on their ipads and can't help with giving me my PICKUP order…read more Clown show lol

Came in, 3 employees were just standing there not paying attention at all. Someone did come in not…read moretoo long but still obnoxious to have to stand awkwardly. The store is set up really nice and the store is extremely busy. If it wasn't for my husband needing to come in, I would avoid this place at all costs. I honestly havent liked Apple as a whole since iphones started being a thing. Their products are repetitive and not very unique in my opinion. That coupled with my social anxiety (so the crowds make me feel comfortable) I really dont like coming here at all. We did get fairly quick service and the employees are friendly so I dont feel comfortable giving a 1 or 2 star review. The employees are friendly and we even got to chatting about Magic The Gathering. Probably won't be back but would recommend this location to Apple lovers.

The company policies make them useless. They might as well close the store and put a big sign out…read morefront that says "we just don't care that much". Somehow every other store is open and accepting walk ins. These jokers can be, too.

This place is amazing. I took my friend in there because her phone screen went black. Apparently…read morethe acid in the phone made it do this. The gentleman in there switched out the screen and now her phone works! Thank you so much for taking care of her! Reasonable price as well $90! They were quick, it only took about 45 minutes!

Went in a couple of weeks ago. I had been having trouble with my phone's charging port. The fellow…read moreat Phone Hospital quickly pulled a ball of lint out of the port, double checked that it fixed it, and didn't charge me a dime. Fast and friendly service. I'll definitely be coming back here when I have more serious problems with my devices.