Cancel

    Open app

    Search

    AT&T Store

    1.9 (21 reviews)
    Closed 9:00 am - 8:00 pm

    AT&T Store Photos

    You might also consider

    Recommended Reviews - AT&T Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    at&t branch location

    I went in to change my number, the associate accidentally switched a different number on the plan. The employee acknowledged his mistake,however the issue is the cuckhead manager Jonathan. He stood there and lied to me making it seem like it was my negligence instead of taking responsibility. My anxiety,anger and cut a b***h attitude was on ten. But thankfully the helpful associate was understanding and patient to fix his mistake and was very apologetic. Give him Jonathan's job and it might be a better business.

    See all

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Patrick O.
    46
    300
    27

    10 months ago

    Good knowledge base, very pleasant service, willing to help. Much better than White House, TN.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 25
    Thanks 0
    Love this 9
    Oh no 1

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marie L.
    49
    87
    25

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Natasha K.
    292
    119
    36

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Matt A.
    535
    99
    22

    13 years ago

    I had "Robin" set up my new account and she was amazing! I even went back to her when I added another line! :)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - AT&T Store

    You might also consider

    Verify this business for free

    People searched for Mobile Phones 238 times last month within 15 miles of this business.

    Verify this business

    Verizon

    Verizon

    2.9(15 reviews)
    0.1 mi
    $$$$

    Ok story time: The…read morestaff was unhelpful. Now this was several months ago so that staff might have been let go by now and new employees revolved in. My phone was completely dead/broken and I went there hoping I could understand my options for upgrading. However I was not the account owner/admin so they couldn't help me until I was one. That I understand, but they gave me zero help on how to do that. I had to then use there sample phones/computers to google how to do it while the guy "helping me" just stood there on his phone. After googling it and performing the actions needed, there was some glitch that wouldn't update me as the account owner on their end. Despite saying on my end saying I was. Again, understandable I know there are policies they have to follow. But what frustrated me was this guy offered zero help on anything. I had to google it myself on their computers and tried to figure it out. After about an hour of this I gave up. The guy was also clearly mad I was "wasting" his time. He could have saved me 30 minutes. And yes I did ask him for help but he just said I only know how to do it on the app (which of course wasn't working) the other staff members were clearly confused why he wasn't trying to help more. As I was walking out, I heard one of the other employees ask the guy "well did you tell him about the trade-in deal he could have with his phone?" And the guy just said "nope." I ended up calling the helpline the next day and got my answer on my trade in options within 30 seconds. That's all I wanted. I wasted an hour of my time because this guy either didn't know anything or was just lazy. I don't remember his name, but he was larger, bald, with a beard and glasses. Pretty generic description lol but maybe that can help with the feedback. Really frustrating day and I will not go back to this store or a Verizon store if I can help it

    Brooke (and every employee working today) handled a VERY difficult client with class and respect…read more They got the issues resolved despite the disrespect they received. I would highly recommend any of the employees and this location!

    Photos
    Verizon
    Verizon
    Verizon

    See all

    T-Mobile

    T-Mobile

    1.3(3 reviews)
    0.0 mi
    Virtual estimates
    Shipping

    I waited over an hour and still had someone in front of me to be helped. All I needed was a new…read moreSIM card and wanted to buy a phone case. I finally had to just leave because there was no end in sight to customers they were currently services. They never even bothered checking in after the initial we'll be tight with you. You've got to be able to multi task. Only so much is in their control, some customers are more needy than others but this time my experience went beyond an unreasonable amount of wait time. I had an infant with me as well, however my mom was with me to entertain him. My mother was only visiting from out of state so I don't have that luxury typically and to tote a 9 month old into a store to wait an hour is NOT going to happen. I also called the 800 number who instructed me to just head on into a local store to be helped and was then hung up on. I've been with T-Mobile since before they were T-Mobile. I'm extremely disappointed. This location is ALWAYS busy and two clerks does not cut it.

    I have been a T-Mobile customer for a little over two months now, and I do like the friendliness of…read morethe reps unlike when I was with Verizon, however, the reliability of the service is poor in comparison. I have been through troubleshooting procedures with the rep already, they know there are problems in my area, but knowing isn't good enough. I had 4 dropped calls in one night last week, when on an important business call. And yesterday when going to a friend's house, where I had been before with my old carrier, and the phone worked then....I was unable to call him to open his gate until I backtracked and drove 10 minutes away just to get a signal, this is totally unacceptable service, and I will not put up with this. I contacted two reps, and they keep saying my buyers' remorse period is over, and they try to upsell me on phones, which will not help anything if there is no wi-fi where I am. I went to another friend's house after, and I had to go outside his house to get coverage, which was never the case before with Verizon. Now, they say my only choice is to pay $200.00 termination fee which I understand, that is standard policy. You can't have people canceling because of a change of heart. BUT, this is an entirely different matter, I am paying good money every month, and you as a company are failing to provide me the service I should be getting, this is T-Mobile's fault, not mine. At this time, I need you to let me out of my contract, due to poor service. I wanted to call this department, and I feel that me having to type this letter is a waste of my time. And it's not right that I am bound to a contract with a company who fails to provide a quality service to it's customers. And I don't want to hear anything about paying money out of my pocket to upgrade phones when I just bought this one, or about buyers' remorse period, that has nothing to do with the fact that I am getting horrible service, that I no longer want to pay for. Now to boot, they swapped out my phone which as I suspected, made no difference. And the guy at the store couldn't figure out how to set up the text messaging shortcut, which is an added inconvenience. And I specifically asked at the time I signed on, about Toronto, Canada, and they said I would not pay extra to text or call there, because they had towers there....my best friend lives there and to my horror, I see $28.00 of texting fees. T-Mobile can't get anything right, and at this point am not interested in paying those fees, OR the termination fee. Bad. Avoid this company at any cost.

    Photos
    T-Mobile
    T-Mobile
    T-Mobile

    See all

    AT&T Store - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...