I have been dealing with att for a month now just simply trying to add a phone and a line to my plan. It has been a ridiculously painful process but everyone up until today has been friendly and seemingly helpful until I came to pick up my phone today in Jesus. The experience I had in this store with the very rude and nonhelpful rep, I don't know his name because he didn't tell me and didn't spend enough time with us to ask, he is a big guy with a big beard, he is the worst sales person I have dealt with. He showed no initiative or desire to even want to try to help us.he in fact say on his phone doing whatever he was doing when we came in , while I was trying to talk to him about all we have been through. He actually had more of
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attitude of NOT wanting to sell us a phone . Rather than the opposite . All I can say is a person like that is actually the last thing I needed to run in to on this day. I ended up having to get up from the table and walk out of the store without the phone that I had already paid $400 for online!!! They can keep there phone and their business because of him. read more