Just wanted to share what a horrible experience I had at this AT&T store. Call me a fool, I knew I should have walked out, but the store representative completely lied about the fees and trade in on my old phone. I've wasted probably 6 hours of my time at this point trying to get fees taken off my billing that should not be charge. AT&T has given me basically the runaround on the phone now that I'm trying to correct the charges.
I will NEVER use AT&T again. I can't believe a company that should be respectable, treats their customers this way.
The only reason they are even getting a star is that I had to give at least one for this to post. read more