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    Verizon

    3.7 (3 reviews)
    Open 10:00 am - 6:00 pm

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    4 years ago

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    AT&T Store

    AT&T Store

    1.0(2 reviews)
    44.7 mi

    Just wanted to share what a horrible experience I had at this AT&T store. Call me a fool, I knew I…read moreshould have walked out, but the store representative completely lied about the fees and trade in on my old phone. I've wasted probably 6 hours of my time at this point trying to get fees taken off my billing that should not be charge. AT&T has given me basically the runaround on the phone now that I'm trying to correct the charges. I will NEVER use AT&T again. I can't believe a company that should be respectable, treats their customers this way. The only reason they are even getting a star is that I had to give at least one for this to post.

    Literally the worst experience ever. The man was nice and tried to help set up a new account for…read moreme. But he needed a store code from the manager to work with customer service over the phone. The manager refused to give it to him, and I could hear her yelling at him in the back room over the phone. If it's not a quick easy thing they will kick you out. It took him a few tries to figure out why the system wasn't accepting a SIM card. Customer service said they could fix it, but the manager literally told me she sent willing to spend the time to call them and would not help me. She was beyond rude to me and her employee to the point I told him he should quit. Abusive manager should never be tolerated. This lady needs to be fired. The man was nice and helpful however and I felt bad for his treatment. As far as getting service, this place is useless.

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    Verizon

    Verizon

    3.6(8 reviews)
    54.2 mi

    Store hours said open, so my wife and I walked over to the store. Handwritten sign said "closed…read moreuntil 12:30". Cute, small town thing we thought. Then we came back at 12:30 and sign had been changed and now read, "closed until 1:15". Hmm not as cute this time. So we came back at 2:20. Door was locked and sign on door said "closed until 3:15". A woman was inside so I knocked on the door, after 3 times knocking she came over and said we're closed can't you read the sign! Yes, I said, but we've been here 3 times today and you keep changing the sign. I was about to politely ask when she thought she might actually be open we she shrieked, "I was here at 1:15", implying I guess that it was our fault??? Horrible experience. Worst customer service experience I've had anywhere in decades. My family has been a customer of Verizon for over a decade and we've always had pretty good service. If I were Verizon, I would not allow this location, or at least the woman working there today, to represent my brand.

    I stopped in for help with an phone trade. There were 2 people in the store. It was hard to tell…read morewho was working there because she did not greet me or even make eye contact. After 15 mins of me standing there, she said " whatever you need, it's going to be awhile" this guy ( she pointed to a guy sitting on a stool ) has been here working on this problem for 2 days " I said " I just need help with a trade-in" She answered " I don't do those , go to the corporate store or go online yourself" It was a thoroughly unsatisfactorily experience mostly because of the ( lack of) service. One disinterested salesperson doesn't seem adequate when you are dealing with a $1,200+ phone .

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    Verizon - mobilephones - Updated May 2026

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