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    AT&T Store

    3.3 (19 reviews)
    Closed 9:00 am - 8:00 pm
    Updated over 3 months ago

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    Here's Eric, service with a smile.
    Vic V.

    Eric was swamped with 3 customers ahead of us (my wife Mae & I). We waited patiently & Eric in cooperation of his assistant was pulling out items from their back room stock to keep his customers occupied. Eric, with his years of experience & expertise was keeping up with his customers request! My carrier from CA already has been prepared with necessary log in & access codes. Currently, adding me on to AT&T; my wife already worked up an estimate cost @ $ amount. We chose between cost to join & with the cleared trade in value of my existing phone we would get added $ for the added new iPhone & + a new addition to. Eric, concurred with our transaction & we all were on board. So far it's just the actual time spent to get all info from new to old phone info. We left that evening @ 3.0 hours with Cloud info & passwords access. I came back the next day & he rechecked the information & Cloud to be complete. Eric, gave me thorough instructions regarding erasing info & all other information are carried over. As I mentioned earlier, I'm very adamant about my requests & Eric's customer service & professionalism came thru. I spoke & my opinion varied from my wife's perspective & as always I rev people up & I was one star less!? Eric came thru bc I'd be coming by or calling on him regarding future inquiries; Eric is the best person to see & customize your contract with a list of options that'll make you get the most for the money that you spend! Unfortunately, he can't make "outside deals" that can cost him his job! Thank You So Much Eric & hopefully this review will gain you more customers than before. As always he installed my Otter screen cover like a pro!

    Samsung S23 Ultra

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    1 month ago

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    5 years ago

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    6 years ago

    Kerry was awesome and very helpful! Definitely the best experience I've had at an ATT&T store

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Kerry made what I thought was going to be a long dreaded ordeal into an enjoyable process.

    Mentioned in 2 reviews

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    3.2(35 reviews)
    0.1 mi
    $$$

    Randy did an amazing job. Got my laptop working during a critical time Was out of townread more

    Absolutely a horrible experience where I had to drive out there multiple times wasting over an hour…read moreeach time for them either to turn me away saying that their computer system was broken. This guy's name is derandius and he has friends hanging out int he office with him and also the place smells horrible like a latrine, anyway their system is down mr mcdonald tells me.. Mind you this is a company that literally fixes computers. Or then turning me away and declining my warranty repair of my Samsung phone despite the fact that they are a flagship Samsung repair outlet they refuse to repair my Samsung phone under warranty. Not only that they did so in an extremely rude way. Causing me to be extremely upset in ways that I should not need to be made upset. This place should definitely have their rights to repair Samsung under warranty taken away. Samsung should not do business with unprofessional companies like this. It's not just this location because in the past I have had problems with the Southlake location as well which are not a flagship location like this for Samsung. Either way save yourself some time and avoid the frustration of dealing with these unprofessional clowns at this location. Despite them not wanting to repair my phone under warranty Samsung did at THEIR direct outlet in less time that I wasted here

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    Tech Doctor

    Tech Doctor

    5.0(1 review)
    20.0 miNorth Dallas

    Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.

    From the owner: Tech Doctor – Fast & Reliable Mobile Phone Repair…read more Cracked screen? Battery not holding a charge? Water damage? At Tech Doctor, we specialize in fast and affordable mobile phone repairs for iPhones, Samsung, and other major brands. Whether you need a screen replacement, battery replacement, charging port repair, or water damage restoration, our expert technicians are here to help. We understand how important your phone is to your daily life, which is why we offer same-day repairs on most services. Our team uses high-quality parts and advanced repair techniques to ensure your device works like new. Why choose Tech Doctor? - Fast turnaround times – most repairs completed in under an hour - Affordable pricing with no hidden fees - High-quality parts and expert technicians - Friendly customer service and a satisfaction guarantee We also offer special discounts for students, military personnel, and first-time customers. Walk-ins are welcome, or you can schedule an appointment for faster service. Visit Tech Doctor today and get your phone repaired by professionals you can trust. Call now or stop by our location to get started.

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    AT&T Store - mobilephones - Updated May 2026

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