I needed a new charging port for my iPhone, and it was great service, very fast and professional…read more Would definitely recommend

This place is honestly a joke. Not once but twice has my mom brought her phone here and the repairs…read moreonly temporary. First time less than 3 weeks, second time less than 3 hours. And the customer service isn't good. You bring the phone back to get "repaired" again and they charge you more because it "left the shop working". To me it's just unprofessional, and money hungry to charge for a repair that needs fixed twice . Won't be back, won't recommend. They're also very vague with what they do repair, they say they order parts , replace things and do all this and that. But you never exactly hear what was done. It's not written down it's not answered when you ask the owner . They say they have "paperwork" but no copier . The paper work has no details. No pre inspection notes , no parts no replacements . Phone battery died after it left the shop, worker told me it left with good battery #s and it's extra charge to replace the battery. Note says it was shown and documented Low battery numbers yesterday, didn't mention it , didn't show paper work till I asked for it today . NOTHING . A joke . Scam scam scam.

Does not honor their word, will say they will give you $1100 for a trade-in and the manager was…read morevery unprofessional in saying if we didn't get it in writing from her, then they don't honor the $1100. So if you go here, GET EVERYTHING IN WRITING THAT THEY TELL YOU. Wanted to buy a phone outright and they said i couldn't do it, only financing. So i can't buy a phone outright and I can't get the $1100 they promised me I would get. They said everything in writing is honored so if you go here, GET WHAT THEY PROMISE IN WRITING. Lost an 18-year customer over $400 you wouldn't honor what you originally said. The manager did nothing for the situation and provided no help to resolve it. Definitely on her high horse this afternoon or a power trip. Managers help resolve situations, NOT escalate them.

We would like to thank JC for his assistance during our visit to the store and for after hours.He…read morewas both friendly and helpful. We appreciate his patience with us.

Was expertly helped by Esau in getting a new E SIM card for my iPhone. He was efficient and…read moreeffective and overall pleasant to deal with and assured by Chris. Thanks guys!

My experience with Aleem, Business Account Coordinator and Courtney Groves, District Manager has…read morebeen a 10/10. I appreciate these individuals and Verizon's customer service- post incident. They've been hands on, helpful, and attentive. It says a lot about their company and business ethics.

Tyler did a quick and perfect fix! Eric was super nice! Super fast service and great fix! Friendly…read morestaff, great overall experience! Highly recommend!!

Excellent service by Matthew. I called the store with questions regarding the cell-phone repair. He…read moreanswered my questions and scheduled the appointment. I dropped off the phone on the appointment date/time with a quick turnaround for pick up. The cost was competitive to alternative options and the service/quality was 5/5.

I went to this store because I needed a sim card on a prepaid phone I bought until apple gets in my…read morereplacement phone. They tried to scam me out of 20 dollars for a sim card. I called another Verizon store and they said it was up to the discretion of the store to charge for sim cards but the store I called only charged 5-10 dollars and that the prepaid phone I bought would not have worked with a sim card at all because it was total by Verizon. So, they were going to let me buy a sim card for a phone that they physically saw the box for because I brought it with me into the store and another store that literally just talked to me over the phone let me know that I was almost scammed. The customer service was abhorrent.

Caitlyn was fabulous! She upgraded both my wife and my phones and switched my wife to my Verizon…read moreplan. She was very patient and explained the many options and allowed me to select those things that we needed. Excellent customer service! Thank you!

03:49 PM Was in the store at 8973 e 116 th St Fishers and…read morefortunately Antiwan W assisted me. The other employee that was occupying a space was more engaged in his phone to even answer a question or offer any sound advice. Antiwan was awesome!!!!

We had a great experience today. Nathan was super helpful and very pleasant! We will return to this…read morelocation and ask for him.

I had came here to buy me a new Apple Watch since my other is dying quickly. I had did my research…read moreonline before I went into the store. I knew I wanted a rose gold watch and the series 11. When I walked in the store I was greeted. The employee had explained a couple of questions I had. Her name was Daniya. She went to look to see if they had the color I wanted which they did. She had helped me to set it up. The watch was reasonable especially with me being able to add it on my phone bill. I was happy to make this purchase as an early birthday gift to myself.

This is so tacky how are you running a business like this if you're not going to be open then…read morechange your hours of operation. I've been waiting for over 30 minutes. you definitely do not value your customers.

My phone completely crashed and neither I nor any other Verizon store was able to help me. It was…read morerecommended that I go to the Verizon Company Store in Hamilton Town Center. The first person that offered to try to help me was Maurice Monroe. He patiently worked for quite some time, telling me he was going to have to "think outside the box". And he did exactly that. By the time he had gotten my phone "back", he was using 3 separate phone, and an IPad to talk to each other as well as talking to my phone! He was wonderful in is greeting to me as well as his approach to solve my phone's problem. I would highly recommend Kudos be extended to him by his supervisor/manager/boss. He is an excellent representation of your Store and Verizon in general! Thank you. Marilyn Sherwood 0

Cody at Tcc was awesome! He was a TREMENDOUS help with getting us set up on new IPhones. We live in…read moreColorado and just happened to go in to have tcc look at my husbands phone that was experiencing trouble. We were both due for phones. He applied no pressure whatsoever! Such a first class place! Awesome service! So glad we purchased there!!! Highly recommend!!!

I was in a crunch one day last week and needed to get a couple things last minute and I put an…read moreorder in online and it was ready within seconds. The lady who was working this particular morning was incredibly kind, and very helpful. Immediately showed me to where something was that I asked about and kindly grabbed my package off the shelf(instead of me getting it myself bc I had a pick up order). Super quick and easy and I will definitely have this location in mind the next time I need office supplies!!

This is a great location. The employees are very friendly and helpful…read more Online ordering with curbside pickup is fast and convenient. I often print flyers and other items at the copy and print center, and it is a quick and efficient process.