Josh and Caleb helped me out with my iPhone 13 Pro Max. It was having issues charging (have to get…read morejust the right angle to charge). They saw that it was just a cleaning issue and took care of me. 5 minutes in and out. Great service!

I went in thinking I needed my charger port fixed and a new back glass replacement. He was able to…read moreclean out my charger port and it works with a cord again and my back glass replaced very quickly. I would definitely recommend to others.

Their wireless was great. Returned device at T-Mobile outlet w great service. However outlet…read morecould not cancel acct but gave me a phone number. Called and spent 20min+ w a talkative rep to cancel the acct finally. Months later realize they are still charging and acct is evidently still not canceled Again only communication is via phone I face sitting on phone to discuss situation. Hate it.

Walked in the store hoping to speak with an agent about upgrade options and ready to spend some…read moremoney. Didn't even get a " hello " or anything upon walking in the store. Stood there for 20 minutes while other agents helped the other 2 customers that where there. I never even got acknowledged for walking in the door, why would I stick around and continue to watch them speak to and help the people that walked in after us but yet still have yet to notice I am even in the store at all. Very unprofessional. I don't get many good days when I'm able to go places due to health reasons but it would be nice to be at least spoken to when I walk in your place of business. Again, very unprofessional. Not to mention they must have had the heat cranked all the way up and it smelled like sweaty feet and booty in there. Just saying

My SIM card stopped working, but I was needing a phone upgrade anyway. They had me get my husband…read moreto add me to the family business account for our phone plan, as an authorized user. Now, I needed to verify my identity as an authorized user. The only way to verify identity was through call or text, which was going to be a problem since I didn't have a working SIM card. The girl helping me approached two other girls working there how we should figure this out since my SIM card wasnt working . They had no idea what to do. Seemed like we were sitting around waiting for lighting to strike. They even told me to try sending the verification code through again to see if it would work on the WiFi. No, it didn't! It was only after the final time I sent a verification code that the girl helping me had the BRIGHT idea to take my SIM card out and put back in. Well, now my phone works. Now I can get a verification code. But...it was too late and I'm locked out of verification attempts for the next 24 HOURS. SO I HAVE TO TRY AGAIN TOMORROW. You'd think that could've been suggested earlier. Now I've completely wasted my time. I'm going to another location.

THANK YOU DAMARIS!!…read more After a terrible experience at another local location where I was conned into adding another line to our plan.... Without actually explaining that was what they were doing....... We had a wonderful experience at the Verizon in Edmond on Broadway. Damaris helped us figured everything out and easily upgraded my phone with no issues (& no added lines lol) and he was great company while we had to wait to transfer my phone over. Highly recommend this location! And Damaris!!

******WARNING******* IF YOU HAVE AN IPHONE, DO NOT TAKE YOUR…read morePHONE TO THIS PLACE!!! THEY ARE NOT AN APPLE CERTIFIED REPAIR SHOP!!! All Apple phones have serial numbers on the internal parts of their phones and will not function properly with an aftermarket part. You risk damaging your phone by installing non genuine Apple parts. I have an iPhone 12 Pro Max. It's always in a case with a screen protector. The screen was cracked from a freak accident. The screen was cracked but the touch feature worked fine. I went to "Cell Phone Fix" because I was unable to make it to an Apple store (My mistake). I went in person to this store and asked the store owner if he would be able to replace my screen with an actual APPLE OEM (original equipment manufacturer) part. He said that he had a refurbished OEM APPLE screen and would be able to fix it. He told me to hold on so he could call his brother to make sure he could. He spoke to his brother in a form of Arabic over the phone and then told me he would be able to fix it for $350. He told me it'd take him one hour to fix. I asked him again, to reassure myself that the part was an actual OEM APLE part before he touched my phone. He said, "Yes, it's an actual refurbished Apple screen. You won't be able to tell a difference." I turned my phone off and handed it to him. I waited inside the store for him to repair. After the repair was complete, the screen appeared to be fine. From the actual appearance of the phone (turned off) you wouldn't be able to tell that anything happened. When I turned my phone on, there was a notification in the settings that said, "unknown part." This notification further explained that the phone was unable to determine that the display screen installed on the phone was an original part, genuine Apple part. I inquired to the store owner about this issue and he said, "Give it 3-5 business days and it will go away." After further inspection of the phone, I noticed that there was no "true black" on the black portions of the screen. OLED displays show true black. LCD screens will not. This was a cheap LCD screen that I was charged $350. Throughout the day, my phone would randomly turn off, over heat and the battery drained significantly faster than prior to the repair. The next day I took my phone to the Apple store in fear that my phone would be ruined from prolonged use of the fake screen. This caused my phone to be out of warranty so I had to pay for an out of warranty repair with Apple just to get my phone fixed. I have attached pictures of the difference between my phone and my wife's. If you look, you can definitely see a significant difference in the screens. The phone on the left is my wife's. The one on the right is mine. The black looks like bluish because it's not an OLED screen.

I brought my grandmother's phone in today to get help. She had several popups and apps that were…read moremaking it impossible to use the phone. She was extremely embarrassed and David took very good care of her. He put everything into layman's terms for her and assured her that she is not the only one that has had this problem. He also explained to her what she should do in the case that it happened again. After working with us for about 20-30 minutes he handed her phone and it was ready to go. We appreciate the time he took to help us. He was very professional, prompt and polite. If I have any other issues with my phone, I will definitely go and see David at Cell Phone Fix. Thanks David for helping us out today.

I was considering selling our old phones on eBay, but I didn't want to spend all that time and…read moreeffort. I decided to try here first and they gave me a good price for them and had cash in hand in minutes. Great experience, and will be back.

Can't say enough good things about the folks up here. I had issues after purchasing an iPhone 13…read moremini where the issues could've very easily been told it was sold as is or was out of warranty but they didn't. It was replaced on the spot. Then again had issues with the battery which was again not the fault of them to which they asked 0 questions and replaced the battery free of charge within 30 minutes of showing up. Can't recommend them enough!!!

I went here as a walk in and was given a great price to repair my phone screen and it was extremely…read morefast service

Looked over my broken iPad and resolved it was not worth repairing. They were very quick. I…read moreappreciate their honesty and saving me money.

my iPhone wouldn't open the other morning. I walked into the store and rece a friendl greeting by a…read moreclerk I was asked what they could help me with today. With frustration in my voice I told her that phone wouldn't open. she immediately started off with the facts that they don't do repairs and they would have to look to see if it was under warranty. I told her I just got the phone in December. in the meantime she has my phone in her hands pushing buttons. Then BAM. she says your phone is open. I asked her how she did it and she shared her technique. I told her I did that num times that morning and it didn't work. My take away us greet me, listen to me and then tell me what you CAN do NOT what you can't.

More than 5 months and have not received the money to pay for my phones from T-Mobile from the…read moreswitch program my credit will be destroyed because of this do not go here and all they say is that is not in there hands. DONT EVER Go To AT&T service and connection are super bad

Very professional. Been here several times when I have an issue with my electronic device. Trust…read morehim with all my devices.

What an amazing experience!!…read more My son left his iPhone 14 Pro on the bumper of our car. It fell off and shattered the screen completely. We had one place try to fix the phone and was unsuccessful, Apple tried to fix it (at a price of $600-if successful), but was unsuccessful. We were desperate, and that is when we found itech. Alex is a miracle worker. He was able to successfully fix the phone at minimal cost. Itech is amazing, unparalleled expertise and customer service!!! Do not go anywhere else!!!

After having my iPhone turn up missing I needed another and quick. Found this company on…read moreCraigslist and an hour later I was the owner of a like new 64 gig iPhone 6s. The professional service I received from the nice lady who first answered the phone was surpassed when I met her in person. She offered a complete and clear explanation of their sales terms and demonstrated the functionality of each system on the phone. I am very pleased with my purchase and have told many people about this fine company. Thanks! 4.99.

This place is horrible they ripped me off with my phone the phone stoppped working after 2 weeks of…read morehaving it and they wanted to claim that I messed it up on purpose everything they say is a lie the give you a 3 day warranty and after that your screwed cause they'll make you drive all the way to Oklahoma City for them to "fix it" they just throw in more stuff to the phone so it will mess up and you'll have to buy a new one I really don't suggest buying phone or anything from here

To be clear the cox store did nothing wrong. It is the phone tree you have to got through. It is…read morethe 6 foreigners I had to talk to who don't speak English and put you on hold. It is being hung up on 3 times. Being told I owe money for stealing equipment then told never mind out bad. To be g locked out of my account and giving my card info over the phone to process a payment.... Just fed up.

I hate, hate dealing with cable issues. Today I have a client that has the same modem since…read more2006?!?? I know so we/I are trying to get this updated with current Wi-Fi and everything else that has happened with technology since 2006. The store is easily accessible off Broadway extension in edmond. It's bright and roomy (as it isn't crowded) today. We walked right up to one of the customer service counters and was told to sign in via cell phone. As you can imagine my client doesn't have a cell phone so he is unable to sign into their system.. this should be a consideration and people allowed to use house phone number as many people (some) still have house phones. I'm just saying but I don't have a house phone clearly I'm up to date with technology and have a current cell phone We waited patiently and the sales person (Brennon) was very nice, personable and professional. As my client is very detail oriented and requires you to repeat yourself often and then he repeats what he heard before asking more questions. It requires a lot patience and most people accommodate him because of his kind demeanor! Overall a good experience but as always with any service it took alittle time to process everything, it wasn't as easy as a quick in and out! Thank you Cox!!!!!