Service overall wasn't my best experience, I'll chalk it up to it being a new iPhone drop. I called…read moreto ask if the the iPhone 17 in blue was in stock. Advised the person I spoke to I tried to purchase phone online for pick up, she said I would need to come to the store. I get to the store, and stated I just spoke with someone in regard to the phone for purchase. A young lady I take it was Maria, said I never called, she then goes as far as to saying she is the only one who answers the phone so she would know. After showing proof that I did call using my last call on my log it then became she doesn't remember speaking to me. IMO honest mistake, then while finally getting assistance with getting the phone, Maria asked the agent who was helping me to continue with another customer. My issue arises when the young lady who asked for me to be passed on to her was busy working with the lady she swapped with the agent for me. I came on my lunch break and my time was very limited, and she seemed more interested in helping the lady she swapped me for. It almost felt like she didn't want to assist me. I was very polite and cordial after about 20 minutes of this before I decided that I can take my business elsewhere. Calling me friend was not lightening up the tension and she tried but then would go right back to the other customer who was working with an agent already... it became very frustrating and clear she didn't want to assist me. She was overly assertive with not trying to help me or assist me, tried to say my phone wasn't eligible for upgrade/ trade in, after agent I was working with said it was. Then she took my phone in the back saying it does pass eligibility for trade in. Then looking for reason not to give me a trade in lol lol it was almost comical. I wish we as ppl can just be loving and helpful to eachother, but respectful also. I didn't feel respected or necessary so I felt neither was my money, so I left the store with my old phone and will upgrade elsewhere. Just have to be better.. I wish I could give a better rating just my treatment in my opinion wasn't great at all!!!

Great and very helpful staff. Went in and they changed my screen protector out very quick and…read moreprofessionally. Would recommend this store to everyone.

Stay far away from this retail store. The employees are incompetent and the assistant manager is…read moremuch worse. Rude and absolutely inconsiderate. This store allowed an item to be purchased under my account and have claim that they are not able to verify my concern. Here's where the incompetence comes into play. A sales associate or anyone affiliated with sale and setting up accounts knows that anything purchased or changed to your account , the customer will get a notification I n the form of an email. Once the email is checked, they are able to log in and verify any activity associated with the account. Secondly, I provided them the order/receipt number along with the store information and the assistant manager said that he has no way to validate any purchases made in his store. He refused to give his name, became argumentative and hung up in my face. I called back to obtain the manager and district managers information and he refused again and hung up in my face. Stay away from this location.

My husband and I called to inquire about new internet service for our home. We had the pleasure of…read morespeaking with Adrian (I pray the spelling is correct). We had so many questions and concerns and he had no problem answer ALL of our questions. The service he provided was amazing! Thank you again Adrain.

This place has a really cool layout. You can pretty much…read moretell where everything is in the store with their huge signs hanging throughout the store. The selection was pretty big from what we saw. With a nice range of variety. There were staff members about the store who asked if we needed any assistance. The prices seemed reasonable. I would definitely come here to check out the selection if I needed something for the house.

Great experience over here at BrandsMart USA. We were initially just browsing with no intention of…read morebuying that day. Jeff helped us out today finding a washing machine set. He was very courteous, knowledgeable and patient. He listened to our needs and concerns while finding us the perfect washer and dryer set for our family. Also the installation and deliveries have all gone smoothly. By far the best service we have ever had anywhere. They have great offers especially around Presidents day. The store is maintained very clean and neat. Plenty of free parking in and around the store. Overall, BrandsMart USa is a reliable place for quality appliances and good value. We will definitely be back again soon. BrandsMart USA is a retailer with an extensive selection of home appliances, electronics, including TVs and computers. Located at 5000 Motors Industrial Way, Atlanta, GA 30360, BrandsMart USA North Atlanta is a beacon of unbeatable deals and top-quality merchandise. Whether upgrading your home theater, revamping your kitchen, or exploring the latest gadgets, BrandsMart USA North Atlanta is your go-to store. Expert Guidance Awaits: Our team of experienced, and professinally trained merchandise specialists are here to assist you. Have questions about appliances or other merchandise? Come on in! We are thrilled to help you find what you need. Lowest Prices, Highest Confidence: Choose with peace of mind: You are getting your favorite brands at the lowest prices. That's the BrandsMart USA Way- quality, affordability and smiles.

I got my phone glass fixed right before I turned it back into AT&T. AT&T gave me full credit…read more That's what I was looking for!

I brought in a battery powered clock. Yes, just a clock. The hour hand wasn't working. Cost me $65…read moreand I had to go back three times and it still doesn't keep time.

Chris was amazing in helping my mother with her locked iPhone. He reset her phone and even called…read moreme to keep me informed as to the process so I could support her later. He demonstrated great patience and went above and beyond...truly a kind human! I will bring all my cellphone issues here in the future.

I purchased two C to C phone cables from this business four days ago. I ended up not needing them…read moreand came back two days later with my receipt to return them. The packaging (such that it was) had not been disturbed and they were in the exact selling condition they had been when sold to me. The clerk (I believe he is the owner), told me he "never accepts returns," but grudgingly eventually said he would refund me 75% of the charge, keeping 25% for a restocking fee. I asked where that information would have been given upon purchase. My paper receipt had nothing about it and there was no sign on the wall. He produced a separate paper listing the restocking fee, which had not been shared with me when I purchased the items. He explained tersely that he is a small business and reiterated that he never accepts returns and I should be grateful he was making an exception. So -- be warned -- if you purchase supplies from this business, be aware that he "never accepts returns" and that if he decides to make an exception, he'll retain 25% of the payment. I don't fault his policy, but his failure to be up front about it at time of purchase is poor business practice. https://quickbooks.intuit.com/ca/resources/running-a-business/writing-store-return-policy/

All I have to say is that it is 7:40 and I went to the store that closes at 8 and all the doors are…read morelocked and no one is in the store. So I will not sign up for this provider.

I had the good fortune to be assisted by Miguel Tate in the Verizon store at 5001 Peachtree Blvd in…read moreChamblee GA on Wednesday, May 7. I had a serious coverage issue in the home where I am living temporarily. Miguel is the best customer service person I have ever had anywhere in my 73 years. He is knowledgeable and is an excellent communicator and is a superb customer advocate. He spent 3 hours with me as together we contacted Verizon technical support in an attempt to resolve the coverage issue. We were not able to get resolution as Verizon does not have the capability but I am so grateful that I had Miguel by my side throughout this frustrating few hours. He did a terrific job of explaining the situation and was persistent in speaking with any and everyone who could possibly help us. I very much appreciate his can-do attitude and persistence on my behalf. Congratulations of one outstanding employee.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

they fixed my phone screen it worked for a few weeks then stop touching The Guy told me to give him…read more$125 he could fix it agin but it's gonna coast because it's been longer than 30days remind you I paid them 188 to fix it the first time

I normally come here to get my cell phone crack screen fixed or just to buy new cases…read more Today I was in the store, there were 2 Indian and 1 Chinese guy working in the store discussing how they hate Americans. Specifically how Americans are stupid working like slaves for no money and then always coming into their stores asking how much is this. This was very disturbing. I was a loyal customer until today and will not be returning.