This is not a "corporate" location so the number of things they are able to do is limited. The past…read more3 times i've been in there with a request i've been sent away to do said items myself. I would have saved time researching said items myself instead of going to the storefront. The employees are very friendly however the owner has raised a brow or two in my interactions with him

They suck I went in for an upgrade spend an hour there. Then I told him I had about a half hour…read morebefore I had to leave and they said I would have to come back. Not happy

Cell-PROS for a reason, that's for sure. My phone was ran over after i forgot it on the roof of my…read morecar, then it fell into the toilet not once but twice, it's suffered TONS of falls and tosses. These guys get it done, fast and easy, just fine work for just the right price. Just got my stuff done and I'm feeling a great high knowing they took care of my stuff over and over and over again spanning nearly 4 years.

My husband and I decided to try this place, I had two broken lenses and a cracked screen. We're new…read moreto this area recently moved . Although my husband has a friend that has a cell phone repair shop his prices are ridiculous at $90 a lense. This place prices are nothing compared to my husband's friend shop! This is our new place where we will be bringing our devices when we need any kind of repairs their prices are great reasonable, and the staff is very professional and friendly. I also got a case for my phone at no charge Thank you cell pros.

Love this store.. no need to be put on hold, just walk in and be greeted with smiles…read more. so I broke the screen on my brand new iPad tablet, I've been waiting on dealing with it because most places charge you a arm and a leg and you most likely won't get it back for weeks and it will never be the same.. but not here I spoke with the owner Rudy he told me to come in and he'll take a look, so I came in on Tuesday just before they closed he told it I can fix this no problem and I'll have it for you tomorrow morning, which was perfect for me because I was leaving to San Jose the following day, he then called me later on that night and told me that it was ready and even added a screen protector for me! Wow And and and it was all with in a reasonable price which I did not hesitate.. highly recommend this spot.. thank you Rudy!

I had my iPhone battery replaced at this store. Service was great. The staff were very friendly and…read morehelpful. I would recommend that anyone needing repairs to use their services.

Great overall customer service! Shout out Greg for helping me out today, thank you as always.read more

The guy is really friendly, but it was a rollercoaster of a process…read more First, I called and got a quote of $250. He confirmed it would be a screen provided by Apple. I had been calling around to competitors like U-Tec who were quoting Brand New third-party screens from some pretty reputable screen producers for around $270. Because I wanted an Apple screen I went with RepairAll. I visited the location and dropped my tablet off, he told me if I wanted to pay an extra $30 it would be ready the next day otherwise it would be 2 days total. He ended up closing the store for a family emergency for 5 days after I dropped my device off (why would he charge me $30 more for early pick up but no discount for late pick up). After he finally re-opened the store, I went in to pick up my device and it was not ready. Because they weren't answering their phones I visited the store once in the morning to which he would say "come back later in the day". I would go back later and it wouldnt be ready. This happened for 3 days where I went to the store 2 times a day - wasting my time and my gas. After this fiasco he finally had it ready, but informed me that the device wouldn't turn on. To be fair, it hadn't been charged in a while. He ended up putting on some crappy screen that had a few different issues, but I got it to turn on after he tried up-selling me a new battery. It just needed to be charged for 30 minutes. I called in to get a better screen because this one was absolutely awful which he agreed to. I brought my iPad back in and we went back and forth for another 2 days . I FINALLY got it back with a ... Decent ... Screen. The screen has two blemishes on it, completely not worth what I paid. One near the top with a noticeable amount of dead pixels, and another blemish near the bottom where the pixels aren't the same brightness in a considerably large area. This place offers a year long warranty, but I am honestly afraid to come back here. Even if I had to pay for an entirely new screen I probably wouldn't come back here just to get the warranty. Hey man, if you're reading this - you should really be more considerate to your customers. Call/text with status updates, answer the phone, stick to your commitments, have backup plans, and lastly stop selling these crappy screens that have issues. When people get their device repaired they wanted it in like-new condition. I feel completely ripped off.

Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

Went well got my iPhone fixed with no further issues would recommend if you have any type of issue…read morewith your iPhone!

I went to get my iPhone screen replaced after being recommended this place from my dad and my…read moreprofessor. I am not impressed. From the outset, the sketchy-feeling location of the immediate/surrounding area where this place is located as well as the clear lack of punctuality make the experience less than it could be. The lady at the front desk told me that the phone would be ready within 45 minutes, but she didn't call the number that I gave her at all, even 2 hours later. I came back around 1:45pm and the sign said that they were on lunch break, and that they would be back by 2pm. I had to wait until around 2:20-2:25pm for them to return. I thought that that was irksome. Additionally, for whatever reason I am currently experiencing glitches when I am typing on my iPhone keyboard. This did not seem to happen whatsoever before I got my screen replaced. I am going to ask for another replaced screen, and see how my phone is after that. Edit: I went back to get the screen replaced again because my keyboard wouldn't stop experiencing glitches when typing, but even with the new screen that they added on, it is still experiencing glitching. You can see this taking place in my screen recording attached to this review. The owner of this business states that they have the "best" replacement parts in the business on this Yelp page. I say that that is a vague and misleading statement. On the contrary, you are looking at a possibly inferior product here. I paid $70 for a slightly faulty screen, and I was not informed that it would be faulty in the slightest. Sure, it is a notch cheaper than Apple would've charged to do the job fully well, but what I care more about here is the fact that this company claimed that their parts were the best, which, again, I find to be a misleading statement and hence probably bad business practice. It is a shame too that many others who have received an inferior product from this company may be ignorant of the fact that it is anything other than "best", and are passing faulty information around to people like me to persuade them that they can get the "best" parts at a lesser price from here than directly from Apple. When Apple says that they have the best parts, I know that what they say is true from experience. In the opposite vein, I doubt that what this business says is true going forward because when they said that they have the best parts, I know now that what they said is misleading and potentially deceitful.

Visited this store in April of this year and was assisted by the wonderful Silia M. She was so…read morekind, patient and funny. We actually cancelled our cell phone services with a different company that day and got a new plan with Spectrum for two cell phones and WiFi. We've been using Spectrum since then and have had no issues, service is great. The best part is our bill for all three mentioned is cheaper than the original cellphone plan we had. Thank you Silia. (Also, sorry I took so long to write the review I misplaced your business card and just found it, thank you again!)

My 84yo mother who pays for her acct and her 86yo neighbors Spectrum acct got new equipment last…read moreweek. Very hard for Mom to understand new remotes so she went to the Porterville store and requested someone come by and help her with it so on top of the $400+ she pays a month she was charged another $65 for the service call. Great job Spectrum. Maybe you could put the $65 toward inventing new equipment specifically for seniors. Easy to use or comes with a free service call.