My visit to this walker AT&T store was beyond miserable! I've spent 3 days trying to get them to…read moreresolve the mess they created. They sent us to different locations to get it resolved and were being told that the walker location had to solve it . The customer service was decent up until the gentleman that was working there started yelling at my fiancé for warning another customer about the service. I wouldn't want anyone else to go through what we have been through the past couple days with this AT&T store. No one in the store knew what they were doing and had to keep stepping out to ask the supervisor for help. I would recommend to go to a corporate store where they are more knowledgeable and professional.

I went into the walker AT&T store a few weeks ago. I worked with an employee by the name of Claudia…read moreFranklin. Claudia kept me there for 3 hours and seemed to be very helpful. IT WAS ALL A LIE! Claudia said if I switched my plan and added a line, the new plan would allow for my bill to actually be lower. Since her manager was standing right there, I did not think that he would even allow her to lie. BUT HE DID! She said by adding a line I would get the free phone and there was a promotion going on that said she was able to also give me an apple watch and all I had to do was pay her the taxes. I kept all receipts and paperwork. Today my mom got the bill and it actually doubled. Also, that phone and watch that she said were free (with me paying the taxes) WERE ON THE BILL ALSO. The manager refused to refund us our money, even though we were within the 14 days and the girl stood in the store lying saying she had never seen me before. I HAVE RECEIPTS AND EMAILS WITH YOUR NAME CLAUDIA!!! THE MAN THAT I SUSPECT WAS THE OWNER BECAUSE HE WAS WEARING SLACKS AND A BUTTON UP WAS ALSO SITTING IN THE STORE LAUGHING AT THE WHOLE SITUATION. These people are crooked. AT&T says they cannot do anything because it is a franchised store. So if you have an issue with your AT&T bill or phone please go to the store on Juban Rd. They are a corporate-owned store (which I would not normally suggest) but at least they are honest and their employees and managers are held accountable for what they say and do. Because the franchise store in Walker is full of crooks and frauds. Who think they are untouchable.

Horrible experience. Was trying to upgrade a phone, was there for over 4 hrs only to have to…read morecancel the sale. Sales people not well trained, manager has clear race issues. At one point I needed to use the bathroom and was repeatedly denied, even though I had been there for hours and was trying to purchase. I am switching to Verizon.

Service was terrible out of 5 people only 1 person knew what they were doing. DONT WASTE YOUR TIME…read moreHERE!!!

Walked into the store to replace 2 iphones. Told the salesman, Gus, and he started asking about our…read moreinternet and cable services. I told him we were there to buy phones and that is all we were interested in. He said, "That's not the way we do it here." My wife and I got up and walked out. Missed out on $2000 in sales. We have been ATT phone customers for over 25 years and had beepers before phones. We have ATT Uverse in Baton Rouge and ATT Air in Bay St Louis, MS. We stream everything we want.

I attempted to purchase a prepaid phone for my daughter. The store associate at the Sherwood Forest…read more(Baton Rouge) location charged my card twice while attempting to sell the phone at the promotional price. I was assured that my money would be refunded and that has yet to occur. This was on 2/22/23. I have been more than kind and patient while being blown off and ignored in return.

I stopped in to buy a new phone for my daughter for Christmas. Her old phone was unable to backup…read moreto Icloud since the summer. The woman who works here botched the transfer to the new phone, then blamed my daughter for not backing her photos up. Additionally she charged me for accessories which we did not ask for. I strongly recommend you do not deal with that person in this location.

I bought my own phone the lady helped me transfer the information from my old phone that my mom…read moreowns and I have my own Apple ID account that she helped me create yet it still says her name as owner of the phone which is not what I wanted. If I could I'd give them a -5!

From the owner: AT&T, serving over 81 million wireless customersread more

I had no problems upgrading my phone from a Samsung S9+ to a Samsung S21+. The staff was courteous…read moreand professional. They helped me do the trade-in of my S9+ to get $800. They also helped me get a better phone plan for less money. So I left very happy - brand new 5G $1000 phone for $200 and a better plan to boot. As a side note, this store was recommended to me by the AT&T online customer support. I think the new manager has vastly improved the service here.

I would give this store a ZERO, if I could. I've been there 3 times and each time the employees…read moreignored me when we came in as if we weren't there. We had to leave without a phone. This third time, ERIC was so rude when the store was empty and made us wait. RUDE. He had the rap music up so loud, so my Husband turned it off so we could talk and hear each other. He got mad and turned the music back on and said it was mandatory the music stay on ALL the time. We LEFT AND WILL NEVER BE BACK. WHOMEVER MANAGED THIS STORE IS DOING A HORRIFIC JOB!

Verizon is scamming people with the buy out rebate, Among other rebates. I switched from AT&T to…read moreVerizon with the agreement of paying off my balance with AT&T. I have fought with the rebate department & have gone in person with the response it'll have to be resent in 7 to 10 days. The email never arrives, but the 1st email to confirm the process came to the email. But Verizon quickly took my AT&T phone with a credit of $800.00 that was applied no where on my account. I have filed a complaint with the FCC. I will be contacting a lawyer that deals in consumer law. Do not fall for the lies. I am coming across several people that I know that were scammed also. I hope Verizon loses all their business.

Shitty service overall, I can't tell you the amount of times my service randomly cut out or my…read morehotspot like I'm done with them

Love this fine place of establishment espesially Hannah and Ethan. They helpd me out so much on the…read moreparticuler Sunday in which I came in

From the owner: Visit the T-Mobile store in Denham Springs and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 10130 Crossing Way Ste 375 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Go to Best Buy or WalMart there headsets, games, and controllers are cheaper! Just giving everyone…read morea heads up! Walmart has 65$ controllers. Best Buy:60 Walmart:45

Very large store compare to the one in the Mall of Louisiana. It was clean and had a variety of…read moregames, tshirts, game merchandise like Minecraft torches, game cards and etc. everything a gamer would need. The employees are very nice, friendly but would like some eye contact in the conversation. I was in need of the new pokemon game but sadly they ran out..yet they were helpful on letting me know when more would be in stock! Located in a convenient area that has a walmart, Waffle House, movie theater, gas station and more.