Oh my word! I cannot say enough good things about this store. The staff was AMAZING, especially…read moreAmiri, but truly everyone was wonderful. The service was absolutely top notch, and I could not be happier with my purchases. I absolutely and highly recommend this business.

This is the best phone repair store. Super fast and super cheap…read more I had a screen fixed and also my phone wasn't charging properly. You will be amazed at the speed and low cost of the repair. Go here to fix your phone.

They stole my info off my phone when they replaced my battery on my phone. They tried to run $1400…read morethrough my bank . Probably for a new iPhone

Josh was pleasant, patient and super helpful to me in transferring all my data to my new iPhone.read more

Staff didn't want to work today. They refused to order a phone for me. They seemed to be more…read moreinterested in returning to watch the saints game on the store tv.

My visit to this walker AT&T store was beyond miserable! I've spent 3 days trying to get them to…read moreresolve the mess they created. They sent us to different locations to get it resolved and were being told that the walker location had to solve it . The customer service was decent up until the gentleman that was working there started yelling at my fiancé for warning another customer about the service. I wouldn't want anyone else to go through what we have been through the past couple days with this AT&T store. No one in the store knew what they were doing and had to keep stepping out to ask the supervisor for help. I would recommend to go to a corporate store where they are more knowledgeable and professional.

I went into the walker AT&T store a few weeks ago. I worked with an employee by the name of Claudia…read moreFranklin. Claudia kept me there for 3 hours and seemed to be very helpful. IT WAS ALL A LIE! Claudia said if I switched my plan and added a line, the new plan would allow for my bill to actually be lower. Since her manager was standing right there, I did not think that he would even allow her to lie. BUT HE DID! She said by adding a line I would get the free phone and there was a promotion going on that said she was able to also give me an apple watch and all I had to do was pay her the taxes. I kept all receipts and paperwork. Today my mom got the bill and it actually doubled. Also, that phone and watch that she said were free (with me paying the taxes) WERE ON THE BILL ALSO. The manager refused to refund us our money, even though we were within the 14 days and the girl stood in the store lying saying she had never seen me before. I HAVE RECEIPTS AND EMAILS WITH YOUR NAME CLAUDIA!!! THE MAN THAT I SUSPECT WAS THE OWNER BECAUSE HE WAS WEARING SLACKS AND A BUTTON UP WAS ALSO SITTING IN THE STORE LAUGHING AT THE WHOLE SITUATION. These people are crooked. AT&T says they cannot do anything because it is a franchised store. So if you have an issue with your AT&T bill or phone please go to the store on Juban Rd. They are a corporate-owned store (which I would not normally suggest) but at least they are honest and their employees and managers are held accountable for what they say and do. Because the franchise store in Walker is full of crooks and frauds. Who think they are untouchable.

I wouldn't advise anyone to use this store. The sales agent sold me equipment but failed to explain…read morethe proper amount. We visited the store two days later to review this information and the next agent wasn't able to provide me with the information I was asking about for billing.

Just went to deal with getting right SIM card for my 98 yo mother's new phone, sent unordered by…read moreus. AT&T is upgrading from 3G to 5 G on all their system phones. The phone a free Android. Active SIM cards were too big when I called them twice. In the store, Tyrone was super helpful, getting correct SIM card and immediately activated phone. Visit took no more than 15 minutes. This store remains the highest service and selection AT&T full service store in Baton Rouge area.

Every time I go in I can't seem to get what I need I'm always blocked by credit shit I did over ten…read moreyears ago

Walked in to upgrade my phone and watched the employees do nothing but play on their phone and…read morewasn't greeted once. Not one white employee so makes me think the manager is racist and doesn't hire white ppl. As a white person makes sense why I didn't get helped so I Walked out.

Man first off thank you I mean it's a blessing having people that look out for you and take care of…read moreyou with phones and stuff i know its expensive but I thank you guys. I cracked my phone May 5, 2026 i took it to a place in Baker called phone zone the guy fixed the cameras and the front screen for 450$ crazy right? Yeah that's pretty crazy take your phone to Dr Wireless they gone get you right avoid places like Phone Zone yea i'm talking shit because I feel scammed they put a thick ass and cant take impact ass screen on my phone that shit looked and felt like screen protector like i couldve pulled it off. So last night I toss my phone on fucking carpet just carpet and the phone goes black with purple lines on it weak ass shit. So like I said don't take your phones to that place in Baker just take that drive to Zachary and head to Dr. Wireless he gone hook you up. ( dont go to Phone Zone them people in there gone do a number on yo phone). I was pissed but my Man Dr. Wireless got me right so im good.

The crystal on my Apple watch had been smashed. They replaced the crystal and the watch was good…read moreto go in 2 hours (the glue or sealant needed time to set). The young man was super nice and very helpful. I will definitely go back to Dr. Wireless if I have problems with any of my other devices.

Had a little trouble making contact but it all worked out. Did a good job and very friendly.read more