You can get cheaper phones and phone cards at department stores like Target. However, they don't…read moreoffer much service. At the Wireless Toyz on Washtenaw, the staff were helpful in discussing our options and didn't try to sell us more phone than we needed. We told them we didn't actually use all the minutes we were getting with our current plan, and she recommended pay as you go phones and phone cards that saved us a bundle and explained how everything worked. On the downside, the products are overpriced. We looked at (but didn't buy) one phone at Wireless Toyz that we later found on sale for nearly half the price at Target.

I love wireless toys ypsilanti!!! Ray and his whole team great customer service, knowledgable about…read morethe products they sell, and just all around great people. I live in the Jackson area and I will commute to them if I need anything for my phone. Thanks for being awesome

T mobile always works with me when I can't afford to pay my bills on time and I love that about…read morethem. Also the T mobile Tuesdays are bomb . My experiences are always good when I visit them.

I would never be a customer at T-mobile again!!! I was with…read moreSprint since 09 and Nextel before that since t-Mobile took over they will not work with people with their bills during Covid they've added money every month to my bill not helping me pay off my bill which is putting me in more debt so now I left

I can't say enough great things about Ahmed, Moe, and Carlyle!! They were all very helpful to me at…read moredifferent times, multiple visits I had there..I had to transfer phones and they assisted my whole family with great knowledge and friendly service.. will recommend, and have recommended them to many people already!!! The selection at the store was great, and the value and deals they offered were very impressive.. Thank you Ahmed, Moe, and Carlysle!! See you soon!!

Very friendly and knowledgeable staff. After visiting the 6…read moremile / Newburg store where the staff is clearly not trained I went to this store and was helped immediately, fixed my problem with my phone and was able to transfer all my information to a new phone. Highly recommend Kevin, he was very knowledgeable.

They have horrible attitudes here, guy that works here in particular has horrible customer service…read more they told us we would wait 1 day for a new screen, we had to call them to get an update and didn't get the screen untill 4 days later. Just for the screen not to work and have to bring it back. Horrible overall experience would not recommend!

Wonderful to have this place to go to for help with my computer etc. Dave is so knowledgeable and…read morehelpful getting me back and running again!

Abe was very helpful and bomb af I recommend you deal with him! He really deserves 5 starts he…read morehooked me up with a brand new phone

I take back everything positive that I ever said about this store. They're scam artists that play…read moreshell games with their customers, their phones, and even their parent company. They lied to my wife and I, when we upgraded our phones, telling us that our old phones were bought back at full price, and that our old contracts were now terminated. We left with smiles, and our new phones. Fast forward 3 months, and we receive a bill for over $800. Naturally, we call the corporate office, and they tell us that the satellite store told them that they never had our phones in their possession. Corporate then relays that information to me. Imagine the mushroom cloud over my home. After disputing this with corporate, they dug a little deeper and called their satellite to re-inquire the store's claim. The store claims that they already sent our phones back. Even though corporate has NO record of receiving the old phones. Shell. Game. So in the eyes of corporate, we were still on the hook for $800+. After SIX HOURS on the phone with corporate, raising holy hell, and travelling back and forth between our home and the satellite store, Sprint corporate took care of us. To be honest, we've never had an issue dealing with corporate that wasn't resolved. But this particular location is as crooked, and dirty as they come. Stay away from this place. Jason is the "manager" at this location, and he is nothing more than a scam artist. He reassuringly smiles at you, while he knows full-well that he is screwing you over in the end. He is nothing more than a lying dog. You've been warned.

Brought my desktop in for a simple(but not so simple for me) install. When I first called, the…read moreperson who answered told me where exactly to look online for my issue. He tried helping me educate myself for no cost, but I gave up. Brought my PC to this team and they knew exactly what I wanted/needed service was quick. The PC was even cleaned after their service. 10/10 for communication. Service. Performance quality. All at a VERY reasonable cost.

Just want say how appreciative I am that Corey and Carey helped Cass Community Social Service…read morehelped me get 6 computer sets up and running with their guidance as a collective donation- they are experts at what they do and if I ever need personal computer service ... Southgate computers is where I go.

I brought my phone to this shop to get the phone potentially repaired from water damage. I was told…read moreby the worker what I needed to pay for the repair and that was said and done. Once I got the repaired phone, it was more broken than before. When I asked for a refund, they refused to return back to me the full price I paid and sent me home with a "recycled", shattered screen. When initially the phone had no scratches or cracks in the screen, the only issue was water damage. Now the phone is even more damaged than before. This company is not reliable, the employees are unhelpful, and I would not recommend this place to anyone.

This is one of the most efficient, clean, and friendly phone store/service centers that I have been…read moreto. I dont remember his name off hand but the gentleman who helped me was so sweet and understanding. He came outside the building JUST to make sure he addressed me as a customer. I was told by T Mobile that my motherboard was damaged on my iphone and that they could not repair it. I took it to him 15 minutes later and he informed me all i needed was a screen and display replacement. He fixed it on the spot and even discounted my repair price!!! My phone now works good as new and the repair took all of 5 minutes. He took time to explain the moving parts of my phone and left me with a smile on my face. GO TO THEM!!

Awesome service thats quick and friendly. I would highly recommend them for your cellular issues. A+read more

They were very quick & efficient and extremely kind. They went above and beyond to help fix my…read morephone and even provided me a screen protector at no additional charge. Highly recommend