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AT&T Store

4.1 (9 reviews)
Open • 10:00 am - 8:00 pm

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10 months ago

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6 months ago

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7 years ago

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6 years ago

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4 years ago

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6 years ago

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6 years ago

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7 years ago

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7 years ago

Walked in right before close and needed a phone. Guys there working were happy to help and got me hooked up. Good experience.

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Ikephones

Ikephones

1.0(1 review)
18.5 mi
Locally owned & operated
Certified professionals

December 10, 2025…read more Isaac J. I think sincere review of my business will do! When you. I didn't render any services to you so what are you reviewing? I just told you toes of parts available you can fix by choice and you iphine 13 no logo how it would look. Your phone is iphone 15 pro max how can I fix 13 on q5 pro max?? You don't have money to fix Apple logo parts so I don't no what you're review ??? + +The message above was left in response to my three star review of Ike phones. I was asked to set an appointment on Sunday and after saying I could not make that time would it be possible to repair my phone on Saturday. I was told you could do next Saturday after 12 noon. I left you another text message and said I could make it on Sunday after I had shifted some things around and you stated you had already replaced my appointment and asked if Monday at 4pm would work for me. I responded with yes, that would work for me and asked if there was any earlier time. You responded with yea, I am trying to avoid double booking What color is your iPhone 15 ProMax? I responded grayish almost blue tint, maybe natural and then I checked my purchase paperwork and responded blue titanium. You did not respond to any of those messages and I arrived at your business at 3:56 pm on Monday to a locked door. I sent you another text message which you never replied to and then called the number on the door explaining I had a 4pm appt and no one was in the business and the door was locked. Your response on the phone was you were working on a phone and would be there soon. I thought in spite of the above actions a three star review was fair you never once apologized for not being at your business for the appointment or making me wait. Then you send me the message above saying I don't have the money to get Apple logo parts. The truth was you wanted $20.00 more than someone who would fix my phone in 45 minutes the same day with Apple logo parts and I would not have to wait another day for you to fix it with the non logo glass or maybe longer if I wanted the Apple logo glass. I was trying to be nice and I thought a three star review was fair considering the treatment I received. You obviously disagreed from the message you sent me. I think this review is very accurate and you are correct you did not render any services. Instead you chose to insult me and say I could not afford to fix my phone. I gave you three stars because I know everyone has off days.

From the owner: Cracked Screen? Dead Battery? We Fix It Today! WE COME TO YOU…read more IkePhones provides fast, affordable iPhone & Android repair in Gwinnett County. Same-day service, quality parts, and warranty included. We fix your phone on the spot. We come to your location, home, work or office, anywhere. Walk-ins welcome!

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Simply Mac

Simply Mac

2.1(50 reviews)
1.1 mi
•$$$

I made an appointment here to get a new battery in my iPhone. When I walked in I was warmly greeted…read moreby Tyler. He was super friendly. As a new employee you can tell he is still in training but it is obvious they have hired a great employee in him. I knew the battery would cost me $49.99 but was surprised to hear that they charge $19.99 on top of that for labor. I got a written estimate and left knowing they would call me when it was ready. I received a call within about two hours telling me my phone was ready. When I walked back in Tyler was the only one in the front working. When he went to ring up my charge it was almost $82 instead of the $73 I had been quoted. Tyler apologized profusely and said he had not added in the $6.99 parts processing fee. As a new employee he is still learning but this really annoyed me since I was already irritated that there was an additional labor fee that I wouldn't be paying at the Apple store. Since he was new and felt really bad I just paid my bill and left. I received a survey from them a few days later and expressed why I wasn't a happy customer. I received a call from the manager, Ryan, wanting to follow up on my survey. I returned the call a few days later when I got back to town from a trip. I was told I would get a call back from Ryan that night. I never heard from him. A few days later I called again and was pretty annoyed. Ryan was very apologetic and wanted to make things right. This is why they ended up with five stars from me. I felt like Ryan really listened to what I had to say and accepted responsibility for their error. He wanted me to be a happy customer and wanted to step up and fix where they dropped the ball. As a customer, I know places are going to mess up. What is important to me is how they handle their mistakes and I feel Ryan and Simply Mac did a great job with that. I would go back.

You guys rock! I love coming to your store! Every time I come in I get friendly, helpful service…read morewith no sales pressure. Employees are willing to spend as much time with me as I need -- I never feel rushed. I came in to buy a new Mac to replace my 2014 MacBook Air and the first thing Ryan did was ask me about how I use the computer, etc. Then he said I don't need a MacBook Pro, just another Air. When does a salesperson ever DOWN-sell you something??? He patiently answered all my questions in layman's terms so everything was easy to understand. Coming into Simply Mac is SO much better than going to the Apple store. Just walking into the crowded and hectic Apple store makes me anxious and nervous! Simply Mac is so much more relaxed and comfortable. I HIGHLY recommend Simply Mac for all your Apple needs! They know how to treat customers right.

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AT&T Store - mobilephones - Updated May 2026

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