I just walked in the store and was immediately greeted by the agent there that he would help me in just a few minutes because he was with someone.
As I was walking around the store and there were several different families in, I realized he was the only person working and he was actually helping three of us at one time. He was on his phone helping someone with a new line, he was transferring someone's data who just traded in their phone, and he was helping me with my battery because it's been getting hot lately and I didn't know what I can do about it. Then another family comes in and he goes to quickly assess and let them know that he will be with them soon.
AT&T, you need to pay Zane more because he is amazing at multitasking and keeping everyone happy. He was doing the work of the people all with a smile, courteous manner, and everyone was satisfied. read more