Keeping with my theme of only reviewing really good or bad places. Russell Cellular falls into the…read morereally good. Went there today to have a couple items updated on my cellphone plan. James was extremely helpful, he did exactly what I asked and didn't try to sell me anything. My usual experience with Verizon stores entail pushy sales rep, so this experience was very refreshing. Highly recommend Russell Cellular and I will be sure to go back if I need anything else.

This location is on point ! I had a dead battery and the manager came to my rescue ! I was stuck…read morewith a dead winch battery ! I highly recommend this company! Thanks again sir !

I have been here twice recently. I needed a battery for an old house phone. and a few watch…read morebatteries. They were able to fulfill both my request and The customer service was outstanding!! I would recommend anyone to give them a call or stop by. Y Hunt

The teamwork at this store is truly amazing. I have had dealings with with Justin, Brandon, an…read moreKatrinia. They are knowledgeable, friendly, and just does a all around amazing job. Thanks you guys make it comfortable for me as a female in and auto world.

James was amazing to work with! He changed out our battery with a smile even thought it proved to…read morebe quite a pain in the butt!

They said that due to my progress with Verizon and phones I paid for in full through the Verizon…read moreadministration to me that they could simplify my broken phone could be replaced and reissued to me for under 100$ till the end of year!

Be aware. I should have listened to horrible reviews on FB. We dropped our PS5 off to get a new…read moreHDMI port. What we picked up was a PS5 in worse shape that would not even turn on. When we returned, I explained what happened and even showed videos. She got very defensive and even told us to leave. Not sure what we paid for and I think they knew it was not working or gave us another one. Keep in mind , it took over 2 weeks to fix it when they said it would be less than a week.

Great service and the employee (male) was knowledgable and kind. Did not try and over sale…read more Great Yelp find!

They have been nice to me a few times and the suits have always been decent, but this past time the…read moreexperience was just terrible. Primarily the customer service I called in the person on the phone not sure what her name was but she was just terrible. I was asking questions and she was like it was part of the contract and then she said OK. I'm gonna hang up now. All I wanted was an explanation of the contract, but she did not give that to me and just decided to hang up instead of actually explaining the question I was asking.

This was my first time here, I was very nervous as for the last 18 years I have not been able to…read morefind a single eyeglasses place that has good service. Upon walking in, Joyce greeted me and told me exactly where to look and answered all of my questions. I picked this pair out for my daily wear and said I wanted a pair of prescription sunglasses for the first time and she helped me look and I couldn't find any. She then told me she could find out if she had the same pair In a different color and sure enough, THERE WAS!! She went and found them for me and I ended up buying both pairs with a new customer coupon they offer through their website. The price was amazing and as was she. I can't wait to do business with her again and hope she stays for awhile!!

I had such a wonderful experience getting my glasses today. I worked with David and he went over…read moreall of the specifics of my insurance and deals that the business was offering. The glasses were at great value but David's knowledge and great customer service made me a repeat customer - I will definitely be back. Also my two glasses were ready within the hour!

I recently purchased a new PS5 online with GameStop. I have had a very terrible experience. First…read morethe estimated delivery was 1 to 3 days. When it didn't arrive and the tracking showed it hadn't left the store the first thing I did was call the store that it was supposed to ship from to see what the hold up was and I was told that they had no way to look up my order in the system at all and that I should call USPS well I had already checked with USPS and they informed me that they had not received it. I then call customer service who can see that I've placed the order but have no idea where it is and that it was estimated as 3 to 5 days instead of the original estimate and the only solutions I was offered was to wait for it or a refund. After 7 business days and 11 days overall I went to my local store to see if they could help me since the package still hasn't left the store. When I got there they did look it up but had no information. I left and called USPS they said they didn't have it and that there was no way that it wouldn't have been scanned at all in 11 days. I then called the store it was shipped from again this time they did look up the order but said they had already sent it and they didn't have it. So I return into the store asking if I can speak with a store manager to resolve this. The store manager said that there was nothing he could do but issue me a refund and sell me one at the same price. Well GameStop has already taken my money a refund according to your policy can take up to a week. I don't have money to buy a second one and wait for a refund that is a lot of money. When I asked if he could call the district manager he refused saying he wasn't allowed to give his number out. I explained that I was not asking for him to give me the number but simply to use the store phone to contact them and see if they had the authority to resolve it. He refused to call anyone saying he wasn't allowed abd that he could email him. I have already waited almost a week and a half I don't want to wait for someone to stumble across an email and get back to me when? I left the store called customer service the only thing they offered was to escalate it to a team who could look into it but couldn't tell me how long that would take or when I would get my product. This is supposed to be a Christmas present for my husband which I had to work extra to be able to afford and now I don't know if I'll be able to give it to him. I feel as though my money has been stolen and no one wanted to help me just pass me off to the next person. I hope the company can improve there services because this does not make me want to be a customer. I have worked in customer service and retail all my life including being a store manager myself and I would never treat anyone this way. My manager cared very much about making sure customers were happy and would personally talk to them if needed when I called to resolve an issue that I couldn't or didn't have the authority to do. This company clearly doesn't care about their customers.

Went in with simple task. Trade in 3 games and get Nintendo gift cards with the credit. At least…read moreseems simple. I was helped by cameron. Cameron insisted that he put the credit on a preorder then I can comeback later and cancel the preorder and get the credit. I told him again I just want to trade in the games and get a gift card. He then replied ok I guess you don't want more money and seemed very irritated that I didn't want a pre order. I felt in my gut like I should just get my games back and leave. However after several minutes finally I got credit and got cards but I was so frustrated with the attitude that I didn't check my receipt. I got home and looked online and seen I didn't not get as much credit as it said so I checked my receipt. Seems cameron added a pro membership to my account. He did not ask or mention. In my opinion that's theft. I called customer service and was on the line for about an hour and hopefully getting a refund in 10 days for something if cameron would have asked I would have told him I didn't want. It felt like being in a sleazy car dealership with someone that looked for any possible way to take advantage of you for simply being a customer. I will never shop at GameStop again.

This is one of my favorite more authentic places in town! The rice is amazing. The chicken…read morequesadillas are out of this world. The price is right. You can get lots of different things (tamales!) now they just need margaritas 10/10 recommend

The food was really good here the service was wonderful. The ladies kept coming back to ask if we…read morewere doing fine. Definitely going back to visit soon!!