These people have the patience of Saints!!! Spent ages resolving an issue for me that I have had…read moreforever with my watch. Thought all hope was lost but Jeremy and Jody saved the day. Amazing service from them and the store - can't say the same for my nemesis Verizon company! Recommend highly - Thanks again guys! Oh and thanks as well for taking such good care of my father and all his phone drama.

i always receive such great help every time i go in here! Jeremy De Grace helped me tonight and was…read moreso wonderful! he was so patient and kind and made sure every question was answered for me. he was also so sweet with my daughter and has been both times i've gone in for help. so lovely! Keith was also there as well and was just as pleasant as always. best place to go when you need help with anything verizon related! :) -Chantal Wayman

Great service at a fair price, would use him again for screen repair if I ever needed it.read more

Really bad, broke my phone and had me go to another repair shop. Was too expensive and wasn't…read moregreat. Never called back aswell.

Benjamin Deitz was very helpful. Previous experience at another Verizon location was not great so…read moredreaded going in. Ben and team at this store were all very welcoming and patient. Transaction took a long time to no fault of their own but appreciated their customer service and professionalism.

We actually went in just looking for a replacement "pop-socket " and were greeted by Christian -…read morethe Manager. They didn't carry the exact item we wanted and Christian proceeded to tell us about upgrading options for our phones and internet. I was about to shut him down since I have been subjected to the hard sales pitch in the past from other similar enterprises, but something about Christian's attitude kept us interested He gave us options for upgrading our phones, which we weren't interested in, but then he started explaining to us some Internet options since we are currently with a competitor and he had mentioned he could do much better than their pricing. I must say that Christian was great to deal with. He wasn't pushy or overbearing he was not into the hard sell. He clearly was looking for ways to help us reduce our cost for service services. We listened to what he said, and agreed to a trial run, which he said would be at no charge, which I found extremely interesting. He then gave us his personal cell number and said if we had any issues or questions he would be glad to help. Christian made this a personal experience rather than a corporate shoving it down your throat experience. If everything works out as he explained it would Verizon would get a new customer for Internet and if it doesn't work out as he said, he mentioned that he could easily reverse anything that had been set up without us receiving any bills for it. So far we highly recommend Christian and this particular branch of Verizon. Hopefully everything he discussed will prove to be accurate but at least for now we are quite happy with his presentation.

I needed to get some electronic components for a circuit project. Radio Shack is one of the few…read moreplaces around you can get that kind of thing. They people that work there are always kind of dorky. Im convinced that too much time with technology saps a man of his testosterone and renders him soft and unlikely to hook up much. In turn that leaves our Radio Shack employee more time to look at computer porn, get softer, and worry about what version of andriod is running on your phone. Needless to say this kid did not know too much about what I was looking for. They had some of the stuff, but they are moving away from that kind of thing to cell phones and cameras. Circuitry is what most of our modern world is made of, and remarkably tons of this stuff to interact with circuits is out there waiting to be discovered. It takes some time and I'm a beginner, but it's fascinating to know that you can build almost anything you can think of from off the shelf electronic components. geek out.

I've used this store for several years for phone and atypical device/connector needs. Store staff…read moreare very knowledgeable and provide a high level of personal service.

Mike was available on a Sunday, on short notice to discuss solutions to my phone problem…read more He checked to be sure he had the parts available and was extremely professional and helpful.

From the owner: We at Fast Track have grown our business by offering excellent prices and quality service. We are…read morecontinually offering more repair services for phones, tablets, computers and gaming systems. We would love to meet with you and help resolve your technical issue. We are at 16 West Notre Dame Street in Glens Falls.

What improved is I was refunded my complete $172.81. Not through Russell Cellular Verizon in…read morePalatine Bridge NY but all over the friggin globe! It only took me from February 21st until March 27th but I did it! Perseverance & NOT willing to give up bc I knew they were slime balls right from the second they gave me a hard time about returning their overpriced phone. I'm glad the manager quit, I wouldn't want to work for a store that screw's customers over either! They should fire the DSM Shelby & the grubby looking dude with the unkept beard! This is a small area & rumor's travel fast. If the store itself doesn't go out of business it will when rumor's spread & people write bad reviews! I will & have been going around to people I know & people I don't know that BUYER BEWARE bc you will regret it!! I had to jump through so many hoops to FINALLY get MY money back! 11 different phone numbers, Verizon call center's, Verizon customer care services, Verizon customer service s, Verizon enterprise customer care services, Verizon sales, Verizon wireless services. Each of of these "SERVICE'S" I had to call several times over & over again. Do you know how frustrating that is??? VERY! The last phone number I called was, get this.... Verizon account specialist but I had to speak to at LEAST 6 different "specialists" until I received a verification after the BS of having go through their procedure to get my money back!!! So if you want to get screwed over then step right into those doors, bc you most certainly will!

I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

my phone screen went completely black and I couldn't use my phone and it started over heating!…read morebrought it in to ifix repair on bleecker st and got it fixed in about 30 mins!! will recommend!!!

My phone battery needed a replacement, it only took a little over an hour. They were upfront about…read morepricing and answered all my questions. Stressful thing but good experience.

Made appointment online on Samsung website (ubreakifix is their "service partner"). Was quoted a…read moreprice online. When I arrived at the shop in Latham, the agent told me a substantially higher price than the promised price without even looking at my phone. Samsung customer service's explanation was, "it says on the website it may be more expensive based in the technician's in-person evaluation." I could understand this, but the tech gave me the higher price without even looking at the phone.

i Called they said they could help and I showed up just for them to tell me they couldn't help me…read morebecause I didn't have an appointment when I did. My Xbox series x is really dusty, is slow when I open a game or do anything I will just be sitting there waiting to load. I wanted them to tell me what was wrong and what the price would be and I was received with nothing but being rude.

It will sound random. But we were literally passing through Albany on our way North, and on a…read moreFriday morning, we needed to buy a used iPhone to replace the one I was using. A quick search yielded these guys who were along our route, and we made the quick stop. And were the first ones there when the doors opened that morning. Don't let the location or look of the shop fool you, these guys were extremely helpful and knowledgeable. They had a pretty good product selection - I got my used iPhone 7 at a good price (it looked almost brand new). And the counter guy even helped me switch SIM cards, and made sure everything was working to my satisfaction. We were in and out in 20 minutes, and continued along our drive without missing a beat. Sadly, we don't live nearby or I would be a more frequent customer. If you live in the area, then this should be on your list of handy resources for your cell and tablet needs. Keep up the good work guys.

You hate to pile on a business that's already gone out of business but these people really screwed…read moreme. Not long before closing up shop sometime in March 2019, I had my iPhone battery replaced. It was $79.99. Within a month, something in my phone starts rattling around. A short time after that the phone had issues accepting the power to the form the lightening cable. I called Phone Wizard who I discovered had gone belly-up. So I took it elsewhere. These folks opened up my phone and told me the following: "Your battery is is barely connected by a tiny power cord to the rest of the phone. That's what rattling around. Also, whoever put the battery in gave you a used battery that was literally glued in place." Totally unacceptable. I had to pay $60 for another (new) battery because the good folks at Phone Wizard seemingly had at best had no clue what they were doing, or at worst willfully screwed me over. Shame on these people and their business practices.