Great service and prices! Quick turnaround on my iPad screen replacement and home button repair!…read moreThank you, TechShell! I'm recommending you highly!

These folks have been in business for a long time and are very quick to repair whatever the problem…read moreis. We have called them when our phone or computer screen was busted and they were fast!

Make sure to check your bill to see if they added features you don't need…read more My husband went into this store and added cellular to my son's iPad. The sales guy added an additional $20 a month service without approval or us even knowing it was added. Thankfully we got an email telling us that it had been added. Most people don't look at their bills so the services get added and then by the time you realize that your bills gone up an additional $20 a month, you've already paid it, and the sales dude has already gotten his commission off of the upgrade. I personally have been an AT&T customer since they purchased Cingular. Thanks to dishonest practices from multiple stores, I don't trust any of these retail stores anymore.. even the corporate ones are just as bad. They need to have customers sign off on their purchases and show exactly what is the new monthly fee and what the new additional charges are. If there is no signature then there is no additional service. These salesman going in after the fact and adding these additional cost to your bill is a scam. It was done to my parents in Sherman, Texas and it's being done at these stores here. I now only deal directly with customer service by phonel!!

AT&T Santa Rosa Beach Alex and Levi were on their toes able…read moreto multitask and take care of new customers and old and myself amazing men. They both have shown great Management skills and comes across with a great demeanor

Their manager was so helpful! We had an awful experience at…read morethe Pace store, and they helped us fix it. Thank goodness for them!

From the owner: AT&T, serving over 81 million wireless customersread more

Awesome and honest business to repair your phone. My husband took his phone in thinking his screen…read morewas broken but it was only the tempered glass screen we both had added to our phones that was cracked. A "quick fix" repair that was $35 instead of $300 +. Thanks to this business for making an honest repair.

Helped me get my phone to work!!! Great guys!! I put my phone in audio mode and couldn't get it…read moreout. They helped me get it working with a smile.

This company has the worst customer service I have ever experienced. Terrible company who lies and…read morecheats their customers. Will never use any of their services before. Spent 3 hours on my day off dealing with these people and still have no satisfaction. Will have to call again... they just dont care about anyone except their own profits.

Poor customer service, gentleman behind the counter was "multi-tasking" and provided minimal…read morefeedback on questions asked. Would not provide managers Information. I was the Only person in the store.

I had my sons iPhone screen fixed at Sarges. A month later touch screen started acting up and…read morequality was horrible. It had no cracks and had not been dropped since fixed. Sarges refused to honor warranty. We then took to two other places for advice and both told us that this should of been fixed under warranty. They are dishonest and don't stand behind their service. I won't ever use them again.

Kat is amazing! My son dropped his iPhone 6s in the water at the beach while we were there…read morevacationing in Navarre. Kat was able to bring it back to life and even mailed it back to us in Dallas after the repairs. The customer support we received from Kat was second to none and she definitely went above and beyond to make sure that her customers were well taken care of. Will definitely return to Sarge's Mobile Phone Repair if we're ever in Navarre, FL again and need mobile device repair.

Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

This man is a fraud. He installed a cheap low-quality screen for $300 on my $1.5K tablet. After a…read moremonth, this screen came off and stopped working. When I brought him this tablet from Destin for diagnostics, he changed it , it's under 90-days warranty. He yelled at me and said that I dropped it myself, so the screen came off, but the screen was not broken . He closed the window of his truck and continued to scream . He has a mental problem, he can be dangerous. If you need a high-quality repair, contact Apple . He put old glue or simply did not degrease the surface. He's a fraud.

I just want to brag on Monroeville ,Alabama's AT&T store , but mostly on Samantha . Today a Sunday…read more, she went over and beyond her duties as an employee, especially one having to work on a weekend day . She was more than helpful and kind to my husband and I. She helped us get what we needed fixed ... fixed and working. She showed THE BEST EXAMPLE of what customer service should be. We walked out bragging about her to each other bc she was such a big help , and her kind ways made it an even better experience!!! So Samantha , if you can see this or it can be shown to you, " Thank You " You sweet lady made our week, and have made me especially believe that there are good and kind people willing to help out their customers still. sincerely , The Wards

From the owner: AT&T, serving over 81 million wireless customersread more