reasonably priced replacement of iPhone battery. Ready when they said it would be. Would use againread more

I dropped my phone off with them and they had it for over a month with no kind of updates to me…read morewhatsoever. Meaning they never called me. I had to keep calling them for any update. I show up today and was just given my old phone back the way I gave it to them because they said it can't be repaired, nothing they did was making it better. They are giving me a partial refund on the deposit I made; which is nice; but I think it's safe to say I will not be going back to them with any of my other devices because it took so long only to find out they can't do anything

I've been here a few times and the team here i've always been super helpful. Even when there's been…read morea line, the people are very courteous.

UPDATE!!! After being with four people on the phone from T-Mobile. I found out I was fraudulently…read morecharged for a brand new phone even though it was a claim replacement. I was there September 24 and there's no record of me being at that store. The man that waited on me took my phone claiming he was doing a claim replacement for me and charge me for a brand new phone. Do not trust the store. First of all, never ever go to a T-Mobile store in a mall as I found out they're only third-party Franchise type store. They are not a true T-Mobile store. That's where my first horrible experience was, and I found out they screwed me royally. Fast forward to a few days ago and I have to file a claim on my grandsons phone ( I have insurance on both of our phones). So we go to the store at 700 Boardman Poland Rd in Boardman Ohio On September 24. I have to say the gentleman that waited on us that day was very nice. However, he said I had to charge a little over $600 to get this new phone For my claim . So I had to use my credit card for that. He said once I got my new phone I would get credited back. My grandson said he told me that the guy said I have to send the old phone back which I was confused about. The new phone arrived yesterday so I went back to the store today, September 26 to have the old information and the SIM card put into the new phone. My grandson was not with me so I put him on speaker phone to give me his passwords . They were no working no matter how many times we tried And I feel like at this point the man waiting on me was getting annoyed. Finally the new phone is working and I can leave . After I left i realized he never said anything about new insurance nor did he offer a screen cover / phone case for the new phone. So I had to call customer service who told me they didn't even file a claim for the new phone. They didn't do a lot of things right. Soooo now I have to go back in the store and i honestly don't have the time for. Tomorrow morning I'll go in and hopefully they fix it.

Broke Ass Phone Boardman…read more I expected to have my screen replaced. I handed over my phone and asked for the repair, As we told our stories as a Youngstown's would, the man pulled the screen protector off and installed a new screen protector. I was thrilled, felt a bit foolish. He could have done this service behind the wall and charged what ever he wanted. Thank you for your service and honesty Highly recommend BAP in Boardman Jack

I have a second gen IPhone SE, I've been using for a bit over two years now. The battery was…read morestarting to fail, so I took it in to BAP and got a new one installed for about $60. Vastly better than buying a new $300 phone. I also used their services a few years back with my old iPhone 6, and was satisfied then. To give context, I once replaced the battery myself in an older iPhone 5(I think), and the experience sucked. I wasn't proficient with the little guitar picks you use to desperate the phones layers, and I had purchased an $18 battery off of ebay.. Well long story short, I could never get my phone to snap back together properly and the cheap garbage tier battery was hardly better than the one I had replaced. I would highly recommend broke ass phone.

Easy and quick appt. Good pricing and friendly staff! I would definitely recommend this small local…read morebusiness and will definitely be using them again! My kids break everything!!

Chad is the best. I have used him multiple times and have never had a better experience. He…read moreabsolutely knows what he is doing and is a great young man also!