reasonably priced replacement of iPhone battery. Ready when they said it would be. Would use againread more

I dropped my phone off with them and they had it for over a month with no kind of updates to me…read morewhatsoever. Meaning they never called me. I had to keep calling them for any update. I show up today and was just given my old phone back the way I gave it to them because they said it can't be repaired, nothing they did was making it better. They are giving me a partial refund on the deposit I made; which is nice; but I think it's safe to say I will not be going back to them with any of my other devices because it took so long only to find out they can't do anything

For the past 6 weeks my phone has been over by over 100 viruses that leave apps on my phone. Yes I…read moretried to delete these apps myself could not or it was replaced. I depend on this phone for my job. I want to replace this phone but have pay $450 I refuse to pay this for a highly infective phone and pay for another phone So I will keep this phone is paid off I will have to work with. I did the math and will have the $450 paid off in one year .

If I could give this a 'zero' star I would. My son, a YSU student, had a defective device and took…read morethe device to this particular Verizon store for assistance. The CSR failed miserably to rectify the situation at the store; therefore, it's been over 48 hours now that my son has STILL NO service! And after spending time at the store/on the phone with CSR & Tech Support, the cellphone service that we've paid for over a decade has failed to provide the service we've grown accustomed to while raising prices. We've launched a formal complaint also. Im thoroughly angered at this particular store because she failed to do her job; and even more angered that there is no access to speak to a store manager.

I've been here a few times and the team here i've always been super helpful. Even when there's been…read morea line, the people are very courteous.

UPDATE!!! After being with four people on the phone from T-Mobile. I found out I was fraudulently…read morecharged for a brand new phone even though it was a claim replacement. I was there September 24 and there's no record of me being at that store. The man that waited on me took my phone claiming he was doing a claim replacement for me and charge me for a brand new phone. Do not trust the store. First of all, never ever go to a T-Mobile store in a mall as I found out they're only third-party Franchise type store. They are not a true T-Mobile store. That's where my first horrible experience was, and I found out they screwed me royally. Fast forward to a few days ago and I have to file a claim on my grandsons phone ( I have insurance on both of our phones). So we go to the store at 700 Boardman Poland Rd in Boardman Ohio On September 24. I have to say the gentleman that waited on us that day was very nice. However, he said I had to charge a little over $600 to get this new phone For my claim . So I had to use my credit card for that. He said once I got my new phone I would get credited back. My grandson said he told me that the guy said I have to send the old phone back which I was confused about. The new phone arrived yesterday so I went back to the store today, September 26 to have the old information and the SIM card put into the new phone. My grandson was not with me so I put him on speaker phone to give me his passwords . They were no working no matter how many times we tried And I feel like at this point the man waiting on me was getting annoyed. Finally the new phone is working and I can leave . After I left i realized he never said anything about new insurance nor did he offer a screen cover / phone case for the new phone. So I had to call customer service who told me they didn't even file a claim for the new phone. They didn't do a lot of things right. Soooo now I have to go back in the store and i honestly don't have the time for. Tomorrow morning I'll go in and hopefully they fix it.

Apparently, you cannot purchase a TV without purchasing an extended warranty, soundbar, cables, and…read moreeverything else the salesperson wanted me to purchase. Just wanted a TV, so I shopped on Amazon.

Person at the front said " we don't fix those here" the geeksquad guy said $250 to get them…read morereplaced if I went through apple or $200 to buy new but then I checked and it was $200 for a replacement and my beats were about a year old and the only issue was the plastic broke off. I wouldn't recommend them for repairs

Angel got an old battery out of my old macbook so I could put the new battery in. he was…read moreprofessional and knowledgeable on the issue.

Took my ps5 in to get fixed. HDMI port needed replaced. They fixed it within 3 days. I've had no…read moreissues since.