Very bad service and cheap parts. DO NOT GO HERE!! Trust me you will regret it. I paid $378 for my…read morephone and took it back the next day due to overheating and the keys not working and not holding a charge. I went into the Apple store and they said that Cellaxs and Cell Zone get several unhappy customers daily and that they ruin phones using the cheap parts. This business needs o be shut down due to dishonesty and low integrity.

very very very bad service. my phone back cover broken. He charged more money compare to other…read morestore. ( I went to this shop cuz i was in hurry and this is my 1st time ) once phone repair I came home my phone speaker is not working.when I called them they said you did review talk with review.

I have been coming to this store since 2017. Customer service is great and the products fit the…read moredescription upon purchase! I highly recommend this store!

Bummer. This was a miss for me. When I walked in, I was greeted. I was asked if I needed help in an…read morearea. I said yes actually, I need help with the printers. He said he would send someone there. I waited for a while looked over the different printers. Honestly I don't need anything fancy. I just every so often need to print emails or documents around tax season. While I was waiting, I thought I would look at the ink that the printers that I was interested in. Get an idea of the pricing. Basically the whole wall was out of stock. And 2 of the printers I liked didn't have any ink. I didn't even see a tag where they would have been. I don't know if ink comes with the printer when you buy. But since I didn't have any help, and there were no ink cartridges to buy anyway. I didn't see the point to stay. I guess I will check another store.

This store, and especially Ciso, is great!…read more AT&T got on my last nerve, so I bought a universally unlocked phone, shopped around for the best deal on service for it, and Verizon won. I tried to activate it online, but since I didn't have a Verizon number, I couldn't sign up for an account. My heart sank, thinking, "Oh, great. I'm going to have to go sit in the phone store for two hours while they do it for me.". After many trips to the AT&T store over my twelve or thirteen years with them, they had me trained to expect the worst. But no! I was in and out in about thirty minutes! Amazing! Ciso greeted me when I walked in and proceeded to get my number ported in no time, even saving me some money by letting me know Verizon would waive the activation fee if I bought an accessory, so I got a great quality extra charger essentially for free! He even let me know about an iPhone they had for cheaper than the phone I'd just bought, but when I realized I'd have to learn a new operating system (I'm used to Android, and am approaching old fart status, so don't much like change), I passed on his offer and he dropped it immediately! None of the hard sell crap I always dreaded at AT&T! I LOVE THAT! Time will tell if I'll like Verizon's cell service, but if it's half as good as Cisco's, I'll be PLENTY happy.

Twenty employees standing around and none of them helpful. Even though this is a corporate store,…read morethe person I dealt with was most interested in selling me something I didn't need rather than getting my service connected. Better off switching to better deal.

A quick turnaround and fair price on a faulty phone screen replacement. Thank you for making this…read moreeasy.

Friendly service and quick turnaround. Hope I don't have another broken device, but if I do,…read morethey'll have my business.

Marcus is wonderful. He solved a problem that I had been on the phone with att internet support for…read more1.5 hours could not. He was most patient and kind. A wonderful upgrade to this Lakeway store.

Lady with long brown hair wouldn't help me (9/22/2025 at 1:45 pm) and told me I can not buy phones…read morewith an upgrade/trade-in at AT&T reseller stores and instead I have to call customer service and do my upgrade and trade in on the phone or a corporate owned store. Is that real? Seems crazy that resellers can't sell phones. Either you really can't buy phones at this location or she didn't want to help me because I had some dirt/grease on my face and was sweaty. I surely didn't look like I could afford a phone to her or at least didn't look Lakeway wealthy. I had a flat tire on my way to the store and had to replace the tire---hence some grease on my forehead and nose and sweat on my shirt. Whatever the reason, I'll never visit this store again for my iPhones and iPads.

In times where of us hate our wireless carriers and interacting with them, this T-Mobile store is…read morelike an Oasis. I actually enjoy talking to these guys, especially Alan, who was incredibly helpful in getting us switched to T-Mobile and set my family up with new iPhones. They are super friendly, and will do whatever it takes to help you. We are lucky to have this store in our area.

When I first signed up, I was promised a $200 Visa gift card that I could use however I wanted.I…read morewas then told 14 weeks to receive it I waited patiently and when the 14 weeks passed nothing arrived. Customer service multiple time and was repeatedly told I will receive an email with information about when the 200 dark card Visa will be sent to me. That email never came. Later, When I followed up again, I was told another lie the offer had expired this made no sense because I've been calling regularly following their instructions the entire time. Then I was told they would only give me a $100 instead of the promise 200. At that point, I felt misled. I had twitch my internet service based on their promotion,. After escalating the issue and putting it a lot of time and effort, Given the full 200. Customer should not have to chase down a company for months just to receive a promotion they were promised upfront! They tried to scan a 70-year-old woman like me and I will not put up with it this is senior citizen abuse. I don't trust them anymore even though I have my internet with them I don't trust them. It takes a long time to even get someone to answer the phones these days you have to call particular times good luck with that. So I do not recommend this business they're shady by the way if you want $5 off a month you have to give them your debit card from your bank that's correct from your bank.

I brought in a device for repair, and it was very speedy, there was clear communication, and they…read morehad good prices. My device was uncommon (old 2DS) so there was some minor mistakes on reassembly, but it was easy to fix at home and only because my device is uncommon (lots of repair shops near me don't work on them!) Would come back.

I have an aventon Adventure 1 e bike whose battery switch finally died. It was iffy since new and…read moreis a well known Aventon defect. They do not sell the $1 fix. You have to buy a new $500 battery. Because a 10c tactile switch is sub par and low quality. A star is born. At least in central texas you can get a fix while you wait down extremely reasonable price. I will not be aventon again due to complete lack of effort. But I will support a lifesaver like Star electronics

Really appreciated these guys today. Yesterday, my phone charger stopped seating correctly. I…read morescraped around there as best I could; used some compressed air and it still wouldn't charge correctly. Enter Phone Doctor, my phone was wisked away to the back. I could hear the compressed air blasting like crazy lol. Less than 5 minutes later they produced some lint and what looked like a tiny splinter of wood. They took the time to test the device in front of me to make sure I was satisfied. Then, they said we're glad to help and didn't charge me! Thanks yall, if I need any additional phone repairs I'll be back! 5 stars!

Ok so one week after just getting a brand new i-phone replacement due to tripping on the sidewalk…read moreand cracking the screen, I knock my phone into the drink. I quickly fished it out of the water, dry it off and take it out of its Morphie case. Images fade, vertical lines appear, after about 20 minutes total shut down. I head off to my next meeting, thinking i'll bury it in rice when I get home. No rice at home. Head over to the Apple repair place on 2nd Street--they aren't promising, say they will send it out, it will take at least 6 days. They recommend going to the Apple store and buying another six. Evening two. Bury dead phone in rice. Look on the internet for other solutions. Lots of advice. The rice was one of the suggestions--might have saved me that I executed that step. Miphone doctor pops up on Google search. Impressed with their SEO strategies. Make an appointment. Take iphone six to the Mi Phone Doctor Oak Hill location which isn't too far from downtown. Easy to find. This is a brand new location. Owner was there-Ben Kinder. Super nice. Knowledgable. Took phone. Said he would do what he could. He uses a process not unlike jewelry cleaning where they actually sonic clean the copper wires. Thought it would take a couple of days. He seemed like an honest and reputable businessman. I left the phone. He called several hours later saying that the new store wasn't that busy and he was able to jump into fixing my phone and that it wasn't too bad. He replaced the camera, the port and dried it out and cleaned it up and that he thought it would be good to go They ran some diagnostics and everything looked great. I am a happy camper since i leave town day after tomorrow and will have my phone, I didn't have to buy another iphone six and I didn't have to exercise my last insurance chit with AT&T. I will definitely use them again (hope I don't need to but I am a bit accident prone!) and will recommend them to all my friends including you new Yelping friend. Good luck. Take your broken phone or ipad there post haste! And say hello to Ben.

Took my Note 5 in to be looked at earlier today. Yazan…read moreaddressed my concerns while I watched Food Network's "Beat Bobby Flay" on the TV in their waiting area. Minutes later, he emerged from the back room with my phone running as good as new. Fast service at a very fair price! My only complaint is that Yazan was so quick with the repair that I didn't get to see who won "the Arctic Char Challenge" on my show. (No spoilers, please.)

I like to buy all of my phones through rephone. The guys that work there are great to work with…read more They always have really good deals on phones.

1-Star Review Let me…read morebegin by saying this experience was an absolute nightmare. I brought my phone to TECHY simply to have the cracked glass repaired. From the start, I felt uncomfortable because I was pressured into replacing the battery as well, even though my battery was working fine and did not need to be replaced. After being told they were going to give me another battery, I was then informed that I would have to pay a very high price for the replacement, which I never agreed to in the first place. After that, communication nearly stopped. I didn't hear from them for almost two weeks. When I finally called back -- because the delay was beginning to hurt my business -- it felt like I was being avoided. Eventually, I learned the real reason for the delay: my phone had been burned beyond repair because it was left on a warming pad while they were attempting to remove the battery -- the very battery I never authorized them to replace. At that point, I had no choice but to escalate the situation. I contacted corporate H-E-B, where this business rents space, to get them involved. Only then did things move forward. TECHY refunded my money due to the damage they caused and provided me with another phone -- but it turned out to be a government phone that required a TracFone monthly plan, which I never agreed to. This entire situation caused unnecessary stress, loss of time, and disruption to my business. Please be very cautious if you consider coming here. This is why I am giving TECHY one star.

my screen protector was cracked and my Iphone protector was breaking at the corners. even the…read moreholster was a problem. I went in to the Techy based in HEB cnr 71 & Bee Cave. within minutes he removed the screen protector and replaced it. He recommended a protector which has proven bulletproof and attractive. Then he recommended a holster that actually work. All of this was done promptly and at very reasonable cost. These are knowledgeable, helpful and capable professionals. If you are having any phone issues I highly recommend that you go to this business. you will be beyond satisfied.. H. Pogir