A lady named Terra was awesome, she was very helpful and my device was fixed on no time.read more

Just got back from the rudest experiences I have had here 4/7/2025 at 12:00 PM. I have been to two…read moreother ubreakifix that were very good. Strongly encourage you to make the drive out of Baytown to find other locations. My phone screen went out and I wasn't sure why, so I brought it to be replaced. When I arrived at the store, I said there may or may not be water damage in my phone, I wasn't entirely sure. I was told I needed to buy a new phone here and they couldn't do anything. After arguing with her about it, since I have been getting text messages, I just can't use the screen, I had to finally demand to have my screen replaced which she finally acquiesced. She did a hard reset in the back of the store which reset my screen. I asked her repeatedly what did you do? i was pretty grateful about it: she just kept saying I did a hard reset. She refused to explain what she did. I was considering whether to replace my screen since it still has parts of it that are blacked out, but I just left. Go to a different store its worth the drive.

They have a mediocre selection compared to other game stores of the like, and also give the lowest…read more% of value for games in the entire Houston area. Sell your games anywhere else, and you probably won't find what you want there anyway.

Don't listen to the 5 star reviews because they are fake just to make a place look good. If a…read moreproduct doesn't work you CANNOT get a refund. Unlike at GameStop if it doesn't work you CAN get your money back. All this place does if a refund at their store via store credit. So not it's NOT a refund. It's completely bad business ethics and wrong. They over charge for games that shouldn't be that high. Take for example NCAA Football 14 for the PS3 and XBOX 360. At GameStop you'll pay $70 for it on PS3 and XBOX 360. While these guys sell it for $100. They're worse than the scalpers selling the PS5 for double and some triple the actual price. If you want a fair deal; go else where.

the sales reps ana ed sierra and joseph are so amazing they will make sure you leave with the…read moregreatest product(s) as well as prices you can ever imagine as well as huge smile from satisfaction i will be back fir a great experience of sale thankyou ladies and gentlemen for the wonderful experience lettssss gooooo cricket!!!! this store will have you want to never go to another everything you need 7 days a week!!!‍

service was extremely fast and straight forward the manager is extremely nice and helps walk you…read morethrough the set up when activating phone and explains everything fully also helped set up my max movie account. definitely recommend this store location for any purchase rather it be cell phone or activating a phone.

If you need anything CellPhone related this is the place to go!!!!!…read moreRepair, accessories they have it.

Great fast service !! With the schools being closed due to…read morecovid 19 needed to fix my daughters iPad quick. They had the best price in town and would give same day service. Highly recommend great service and good people.

Please note: I posted some highly negative reviews since Nov. '24 and they have disappeared. The…read moremost recent reviews are from 2021 I think. Believe me there were other - many unhappy. I am in dispute with ATT now as to what if anything I owe them - six months later The following is the letter I just sent. This is about half - it was too long to print all. Dear Sir or Madam: Two days ago I received a call from your business office regarding my overdue account with your company. I spoke with Michelle and found her to be competent and agreeable, given the nature of the matter. We had two conversations which lasted a total of about an hour. I know that she took notes of what was discussed and the call was recorded. I do not wish to start from scratch on this matter as it remains an open wound for me to potentially reopen and cause even more stress and more pain. For literally months I have made every effort I could think of to talk to someone in your company, so that the matter could be resolved before having gone this far. I finally gave up. The labyrinth of teleprompts one has to go through to effect rectification is quite successful, at least from the company's standpoint. Me, I found it to be frustrating, mean-spirited, and poor business practice. The amount of time I spent in that endeavor is not calculable. Long periods of time spent waiting until the next customer service rep. could speak to me; hours waiting for the return call which never came; instances of finally speaking with someone only to be told they couldn't even find my account; I could go on, but once more feel my blood pressure building. I will attempt to put into a nutshell my memory of what occurred beginning in mid-November last year and how we got to this unhappy point. Until that time I had been a happy, satisfied AT&T customer for years. My payments were made by auto-pay, I was satisfied with the $40.00 fee, I NEVER had any issues with phone service, I never even thought much about it. That is, until Nov. 15, 2024 when, without any kind of warning the phone stopped working. I first went to a repair service I've used for my PC and the like; the owner I know to be honest and quite knowledgeable. He pronounced the phone to be DOA (unrevivable). It had died of old age. He told me normally he had phones he could have sold me, but it would be another couple of days before he got any in. They were pre-owned and I could get one for $50.00, keep my same number and service with ATT. I did not relish the idea of being sans a phone for two days. So, I decided to visit an ATT store near where I live. That turned out to be one of the biggest errors I have made in my 70 years on the planet. I think if I had chosen a different ATT store, perhaps all would have been fine. When I went in, I advised the employee of my dilemma and told her (Areal or Arielle) that the phone had died and I was looking for a relatively cheap replacement and needed to keep my monthly payments to around $40 per month. What she offered was enough for me to begin to get up to leave, as the amount was no where near what I could afford to pay. But she stopped me and proceeded to convince me that she could actually lower my payments for phone service, internet and cable tv by bundling all of those (the latter two I had with another company). I sat back down. Over the course of the next 3-4 hours I sat there as they went through all the motions of affecting the necessary changes to save me money. One of the several odd things she advised was that in order to make the switch and thus the great savings they were offering, I would need to change my phone number. I really didn't think that was necessary, however, by that time I had already invested over two hours in this process. Among other things, she suggested that I probably didn't have that many contacts who I'd have to so advise . . . . like she knew - but I fell for it not remembering all those in my client data base and the like. Turns out later I found out that change was not necessary at all. I'll come back to that . . . I left that store hours later, exhausted, drained, hungry and frankly with no idea of what it was I had gotten into or what I would be paying. They had given me a one page piece of paper, which I have since lost, very cryptic, most of it undecipherable at least to me. I went back a day or so later to get a copy of the agreement which I thought I must have signed. They told me there was no such agreement and that there was nothing more they could or would give me. It was clear I was to be left in the dark. It was at that point that I began calling AT&T to try to determine what I was going to be paying and for what. That was the beginning of the long nightmare of wasted time and much angst, to talk to someone. I did finally go to the other AT&T store in Baytown, oddly, they were able to give me a printout of what I had been saddled with.

Absolutely the WORST customer service I've ever seen. We…read morewere in this store today & we watched an elderly man walk out after the store manager wouldn't help him with his phone. Then it was our turn to get new service with 3 phones & they acted like they didn't want to or have time to help us or wait on us. So we left & they lost business. Very rude & unprofessional.

I had a great experience getting my iPad repaired here. The team was friendly, honest, and very…read moreskilled. They diagnosed the issue quickly and fixed it faster than expected. My device works perfectly now--highly recommend!

My laptop's battery stopped working so I brought it here. They charged me over $100 and the battery…read morewas terrible. It lasted like 30 minutes. After a few months of this, I discovered that I can send my laptop to the manufacturer for repair. They charged me like $60 and the battery was back to normal. So yea iPC fixed it but it was a shoddy/bad fix.