The guy was extremely nice and very professional, he only took about 15mins to fix my phone…read more.. would recommend to anyone

From the owner: "All types of phone repair, front glass, back glass, camera & battery replacement, cases , tempered…read moreglass and accessories seller."

Not one but two of our cellphone screens cracked and needed repair. Tristate was a cheaper on costs…read moreand had great customer service with a quicker turn around time.. The primary reason we chose Tristate over fix a phone is because we did not feel like a number and they are Veteran owned!! We support our Vets !! Great job TRISTATE CELLPHONE REPAIR, CHILLICOTHE OFFICE BESIDE SAM'S CLUB. RACHEL RICHMOND

All my apple devices that they repaired have failed within 3 months. All their screens have failed…read moreand you can definitely see that they used cheap parts and ask for insane prices. Take your apple electronics elsewhere where.

I am wondering how a fraudulent business like this one even allowed to operate. this is the mother…read moreof all scams - cell phone buy back . online price quoted , prepaid shipping label sent device shipped using the shipping label. Received an email saying the shipment was delivered but device missing. after calling them to check on they status , they shared a staged a video of some one with a hoodie delivering the shipment and being received by celltek receiver . video also showed the clerk opening the box with no device found . This is well orchestrated fraud . Please stay from these frauds at all cost. A formal fraud complaint against these people is being filed

Fabulous business! They're have 4 businesses.1 in Grayson, Ky. Flatwoods, Ky, Huntington, WVa &…read moreWheelersburg, Oh. They are reputable, honest & fair! Funny how only bad reviews are ever in here. I'll How sad because this is an awesome business! Check it out for yourself!

Chris provided me with fast and friendly service. Easy parking, good location, and nicely kept…read morestore with a good atmosphere. What I've come to expect from Verizon. Thank you!

As I was walking in a lady said, "Ask for Tyler, he's amazing!" So I did and she was right! He made…read moresure to find out what I had in mind, my concerns, answered all my questions and delivered beyond my expectations. He and all the employees were so nice and engaged with me, making my time in the store enjoyable. It was a very pleasant experience! I left there with a phone, accessories, and confidence in knowing if I needed anything he was a phone call away. I'd definitely recommend this location and I'd have to pass on the wisdom I was given and say.. "Ask for Tyler, he's amazing!" Although, anyone working that evening seemed as though they'd be just as awesome to work with! Great job Riverhill Drive Verizon on being great at your jobs :)

I hope this message finds you well. I am writing to address a recent experience that has left us…read morequite disappointed. It seems that one of your clerks insulted a customer, instructing them to leave the store due to what was perceived as our car being parked crookedly. However, it turns out that the vehicle in question was not even ours. This incident was completely inappropriate and has caused unnecessary embarrassment and frustration. We believe that such behavior does not align with the values of customer service and respect that your establishment upholds. We hope that you will take the necessary steps to address this matter with the involved staff member to prevent such situations in the future. We appreciate your attention to this issue and look forward to a positive resolution. Thank you for your understanding. I will proceed to ensure that corrective action is taken for the embrassment this instance caused my 70 year old mother.

I'm only giving them a star because I had to to in order to write this…read more I had total Wireless and was having trouble with them was deciding to switch to AT&t. I went into the store downtown there was a gentleman I believe his name was Mike he was super nice he looked at my phone and said yes it would work with AT&t. Everything was set to go I needed to come down the next day and finish the transaction. Once I got there Mike was off a lady representative came up I told her why I was there. She told me that she was unable to look up to see if my phone was unlocked, that was the reason I had to return the next day cuz it had been unlocked it by then. So she said her nor the four other gentlemen working there could do that. She told me I could return and have Mike do it the next day. I got pretty upset because I knew out of those five people somebody could help me so suddenly she knew how to do it it all came back to her just like that. Two of the five employees spoke to me and were extremely rude and very unhelpful. And even though my phone would work with AT&t the day before now my phone wouldn't work and I'd have to buy a brand new one off them. What a joke. If you only have one employee that's willing to put forth effort out of how me you have working there you got a huge problem huge!!!!! Good luck to Mike and everyone else out there have a wonderful weekend God bless

Service was very slow. The employees couldn't quit talking to each other about things that didn't…read morepertain to what was going on with work. At one point, another customer cut in front of us to make a purchase and they let them. We were in there for over 2 hours and spent almost $300 before leaving. Did an upgrade that shouldn't have taken over 2 hours to complete. Unacceptable service.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.