So all I can say is that the owner Mike is amazing and the tech Nick who came to work on my house was equally so! Everything it fixed up and working perfectly now. There was a mix-up with my appointment last week, and after the initial rawr response from me, Mike did everything to make it better. I would recommend these guys to anyone looking for plumbing help. Customer service counts for everything in our service town, and if you want top-notch, these are your guys! read more

My home warranty (AHS) assigned them the job on Thursday. I called them Friday and Monday and nobody ever answered or called back. My home warranty even tried to call and nobody picked up but they state response time in 10 mins. Not so much. read more

Astro Plumbing - Proof so they won't say I'm a fake account - Plumbing Near Me - Henderson, Nevada

Had a minor incident that needed to be tended to, it wasn't an emergency but I just wanted to get it fixed as we were down to one bathroom. I went on Yelp to research which plumber was available asap. I had a few companies reach out, but I wanted to give this small family run business a chance. Jason was the technician that came out and analyzed the problem and gave us a quote. I compared to others and they were able to match the price. We agreed and he went to work, explained what happened and gave us advice on how to maintain it and try not to have a repeat incident. Overall I am very happy with the service and would definitely recommend them and I will be using them again for our plumbing needs. read more

We couldn't figure out why our refrigerator line does not have water coming out. Read reviews on yelp and was able to find this company due to a lot of great reviews. I'm so glad I went for pirate plumbing. First off, Kevin was amazing. He explained to us well what happened why the water is not flowing. He is very respectful and very good at his job. He even checked up our sink upstairs and told us what is wrong with it. He was fast and very knowledgeable. My husband and I definitely found a go to plumbing company for our future needs. If you ever choose them, you will not regret it. read more

Astro Plumbing - Plumbing Near Me - Henderson, Nevada

I recently had the unfortunate experience of hiring Pirate Plumbing in Henderson, NV for a water heater installation, and I must say that it was an absolute disaster from start to finish. The level of unprofessionalism, incompetence, and rudeness displayed by this company was beyond comprehension. I strongly advise everyone to stay away from Pirate Plumbing if you value your time, money, and sanity. First and foremost, the installation process dragged on for an excruciatingly long time. It seemed like the technicians had no sense of urgency and were more interested in wasting my time than completing the job efficiently. My patience wore thin as I was left without hot water for an extended period due to their sluggishness. Not only were they unbelievably slow, but the staff at Pirate Plumbing also exhibited a shocking level of rudeness. The technicians spoke down to me, as if I were an ignorant child, and showed a complete lack of respect. It was clear that they had no regard for customer satisfaction or basic professionalism. One of the most infuriating aspects of my experience was the repeated lies that I encountered throughout my interaction with Pirate Plumbing. The tech named Isaac, in particular, lied about something as simple as a phone call. If they had bothered to call from Home Depot, the charges could have been applied to my pro account. However, due to their dishonesty and lack of follow-through, I was left to foot the bill unnecessarily through them with no proof of purchase provided for further issues. He also agreed to an installation on a Saturday morning and they didn't even bother to verify if the warranty for rheem would be open. It is absolutely unacceptable for a company to deceive its customers and then make baseless assumptions without proper verification. To make matters worse, their office manager, Desiree, was an absolute nightmare to deal with. She displayed an appalling lack of professionalism, treating me with disrespect and making unfounded assumptions. Her attitude only exacerbated the already terrible experience I had with Pirate Plumbing. It is clear that she is ill-suited for a customer service role and lacks the basic skills necessary to handle customer concerns in a respectful and efficient manner. Based on my firsthand experience, I would strongly discourage anyone from hiring Pirate Plumbing. Their incompetence, tardiness, rude behavior, and propensity for lying make them an unreliable and untrustworthy choice for any plumbing needs. Save yourself the frustration and disappointment by seeking a reputable plumbing company that values its customers and takes pride in providing quality service. In conclusion, Pirate Plumbing is a company that epitomizes unprofessionalism, incompetence, and disrespect. From the delays to the dishonesty, rudeness, and an office manager who lacks basic customer service skills, my experience with this company was nothing short of a nightmare. I implore you to steer clear of Pirate Plumbing and find a more reliable and reputable plumbing service to meet your needs. read more

Great first experience with Astro Plumbing. Very fair, efficient and friendly. I'll use them again. Especially liked that the workman told me the part had a one year warranty and to call if there's any issues at all. Goid job! read more

I'd been considering a tankless water heater for the longest and I finally just jumped in and did it - I hired Pirate to buy one and install it for me and the manager Mike was so patient with my bazillion questions (and crazy work schedule) and when we were able to schedule the work the technician was clean, quick, and super friendly. The tankless was the best decision ever and the Pirate guys are the best plumbers ever. Thank you! read more

This entire month we have been dealing with issues with the main line coming in to the house. It was installed improperly by the previous owners. So I dealt with two other companies with horrible customer service and I mean horrible. I was recommended to use Astro plumbing my what a difference. Their receptionist was very polite and helpful. Nick the installer was amazing he explained everything from the complex details to the simplest details. He took 6 hours to complete the job. At the end of the job he had the same smile and attitude as he started with. In this day's a smile goes a long way. Thank you Nick and Astro Pluming. read more

Nick was very professional and straightforward. Very on point with recommendations and knowledge to explain what's the situation is and how it will be fixed. Price is reasonable since it was a late Saturday night work on the weekend. read more

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Phenomenal job by Kevin & Nick! Appreciate their help in installing my new undermount sink & faucet. Funny thing, we talked to many plumbers in Nevada and they were NOT knowledgeable about installing undermount sinks. When we scheduled an appointment with AstroPlumbing, not only did they know how to install undermount sinks, but they also knew & recommended the best products on the market to buy. It's great to see people who value what they do & have the craft do so. Really appreciate their professionalism & help. read more

My sewer had major blockage where both bathrooms in my 2 bathroom house backed up. I first called Pure Plumbing & Air, they were professional but I felt their estimate was quite high so I decided to have Pirate Plumbing come out to give me a 2nd estimate and I'm so glad I did bc their estimate was much more reasonable and I was happy with it so I gave Pirate the green light to unclog the clogged sewer! Pirate managed to unclog the sewer pipe letting me know there were roots in the sewer pipe and to be aware of it moving forward. I am so happy to have found my go to plumber in Las Vegas and I highly highly highly recommend Pirate Plumbing to anyone needing plumbing services! They are professional, reliable, affordable and have good transparent communications! Thanks Donny and to your team for an excellent job well done! read more

I needed a new toilet installed in our primary bedroom. I contacted the company and within a week I had new toilet installed. I purchased one from Lowes and had them come the next day. Nick installed my toilet and also took care of throwing away my old toilet. Nick was professional and friendly. read more

Great company. We had a main drain clog that was repaired. Anthony and Nick came out. I really appreciate their time and great customer service. Would definitely use this company again in the future! Timely. Friendly. Professional. Quick response. Overall great service! read more

Kevin came and did a great job. Fast and efficient. Price was very reasonable. Will definitely use Pirate Plumbing in the near future l.

These guys are amazing and the only Plumbing company I will use! They installed a complete water softening and water filtration system along with other repairs I needed for a fraction of the price that other plumbers have quoted me and had it all installed within hours! I cannot recommend them enough! read more

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Pirate Plumbing was able to schedule me same day and technician showed up at the beginning of the time frame scheduled. Water from our entire house was being drained into one area. Within minutes Kevin figured out what the problem was then proceeded to a solution. The entire job was quick and didn't last more than 20 minutes. Also, Kevin answered all my questions and addressed concerns. Very satisfied with the service and will do business again if necessary. read more

So far so good some of the most amazing customer service I've ever received on the phone. Nick came out to check out a leak from my shower and did an initial inspection attempt to root cause the issue. Need additional work to find the main issue however so far company seems to be very good and responsive which is nice. read more

I called Astro but was visited by Pirate Plumbing! Nick said they are changing their name. I think they shouldn't because Pirate is a much more Piradical name! Anyway, Nick did a great job and told me about other repairs I needed on my toilet. He wasn't upselling me because these are things I already knew needed to be done. He passed my test! The price was very fair. read more

Great job. Very prompt, reasonably priced and professional and followed up afterwards. Def recommend.

Astro Plumbing 0:49 0:56 0:19 View all Astro Plumbing 4.8 (443) Plumber in Clark County, NevadaOpen OVERVIEW SERVICES REVIEWS PHOTOS BY OWNER ABOUT Google review summary 5 4 3 2 1 4.8 (443) Reviews All technician19 job14 home warranty11 future11 +6 Sort by Most relevant Newest Highest Lowest Brenda Marzan 7 reviews Astro plumbing is phenomenal! First, I got a call back on a Sunday. Michael was very professional and told me a 2 hour window for the following day. He texted me on his way which was in the timeline. ... More Deborah Lugo 2 reviews·1 photo 4 days ago NEW Astro Plumbing did such an amazing job installing our water heater when our old one busted. They gave a us great price for a new tankless water heater, water softener, and RO water filtration system. The set up is simply stunning. After the ... More Photo 1 in review by Deborah Lugo Shauntese Ricks 12 reviews 2 weeks ago NEW My husband and I had the privilege of having Kevin service us. He was absolutely amazing. He was very kind, great customer service. He didn't try to over charge us. He even had his own shoe covers when he walked in our house. The price was ... More William Gallina 1 review a week ago NEW Kitchen sink was backed up and needed to be cleared of clog Astro plumbing sent over technician named Kevin. He was very pleasant and very helpful. He went far and above to make me happy and I appreciate that I would recommend this Astro ... More Brenda Marzan 7 reviews Astro plumbing is phenomenal! First, I got a call back on a Sunday. Michael was very professional and told me a 2 hour window for the following day. He texted me on his way which was in the timeline. Second, Astro had fantastic communication through the entire process. Kevin and Joseph always let me know when they would be there and what they were doing as the process continued. Third, this company is very trustworthy. I was never concerned about them being in my house and basically had run of the house. BTW, this started as a water leak in copper in the attic which I asked to have the entire house redone. I highly recommend this company. I believe they are 5 star! read more

Super speedy and very professional. Great value. Had my sink updated and back in working order in no time. Thanks, Nick!

Pirate Plumbing values the customers they service and does a very good job. I would highly recommend using them for your plumbing jobs. read more

We had an insurance claim for a water heater taken care of by Pirate Plumbing. They were courteous, on time, and they knew what they were doing. Read that last statement......they knew what they were doing. Kevin was awesome, he made sure everything was buttoned up and done correctly. I would highly recommend PP for anything plumbing related. read more

Very high estimations and not experienced crazy speculations extremely high priced for knowledge trying hard to talk us into possible problems from their inexperience read more

Pirate plumbing came to our house through a home warranty. Vindictive company! Lied with our diagnosis to purposely jeopardize the approval with our claim because of a petty misunderstanding. They submitted that we purposely broke our pipe by force out of spite and in result our claim was denied! Had to pay out of pocket. Shame shame shame! read more

Donnie was truly the best! He identified my leak in no time and gave me great advice. Trustworthy and honest! Would hire again!

Solid work and very communicative throughout the entire process. Compared several vendors and this was the best price for value. Highly recommend. Thanks Kevin! read more

Called and Kevin was here within an hour. Gave reasonable estimate and unplugged our toilet within minutes

Kevin with Pirate Plumbing just left our house. He showed up on time, really respected our place, left it spotless, was fast and efficient. Highly recommend!!! read more

I've used Pirate Plumbing for two projects and both times I have been very satisfied. Excellent customer service, very knowledgeable, and reasonably priced. My plumber Kevin was first-class at every step. Highly recommend! read more

Excellent service and reasonable pricing. We had a pipe leak in the slab in our home, so this was a major issue that required rerouting the plumbing. The team did a great job, friendly and professional. The price was significantly less than other companies. read more

Great plumbers they really know their stuff. They do it all. From water hearers to garbage disposals to even re piping. They also do sewer inspections and repairs. One stop shop for all of your plumbing needs!! read more

It was a stressful afternoon after finding out about the water damage that was caused from our water heater! BUT a situation gone bad... soon became good! :) We had called today, 4/2 and Donny helped us out and honestly made me feel comfortable right away! You can just feel when someone feels like a genuine person and he is that person. He was very thorough and answered all our questions with great detail and also made sure we understood the whole process of what was going on and each step to fix the issue. I was very pleased and rest assured. My father-in-law has some bit of idea/experience with plumbing issues and such so he was with me as we discussed the matter. He was considerate of my father-in-law who is totally blind in his late 70s'. He practically narrated everything he was doing and forewarned him with any noise that was about to happen so he doesn't get alarmed. My father-in-law understood everything he was doing. He felt comfortable in his presence as I was so that was honestly very nice. Thank you, we appreciate him very much! :) read more

Let me tell you something this has been the best experience in my life! Michael, one of the owners there is so super super helpful. I cannot express it enough. I had a need that needed to be met. That was quite difficult especially dealing with home warranty companies that only job and goal is to deny the claim when you're still in need of help, he was super helpful and accommodating, even though they no longer supported the home warranty that I had. I cannot show gratitude enough, for the professionalism and support in the genuine genuineness of the interaction. I just had to share this experience with the world! I just couldn't go on without being able to rave and give them five stars if I could give them 20 million stars I would, trust me, I would but unfortunately for Yelp, I only can give five stars, so if you're looking for quality, if you're looking for respect, if you're looking to be Supported, this is the company to go. This company will hear you out and do the best they can to make sure that your needs are met and if they can't, they at least, assist you into the best of their ability, on where to go next, this will be our forever home at Astro plumbing go there. read more

Kevin with Pirate Plumbing is a LIFE SAVER! They are contracted with my home warranty AHS (American Home Shield) and he was nothing short of AMAZING!!! I will ONLY use this company for my Plumbing repairs. So thorough, excellent customer service, responsive and professional. And the Manager Donnie made sure my appointment was handled right away. Truly happy to have found a reputable, trustworthy and customer centric company. I respect the transparency and integrity of Kevin. read more

Ryan came out and repaired my kitchen faucet and tightened up another gizmo for the dishwasher! Professionalism here had no limits. Rudy thank you for the quick response to my request. I definitely will use this company from now on! Thanks again! read more

Had a water heater replaced through my home warranty. Donny came out, knew it needed to be replaced... No BS, no extra charges... Got handled. Great job. read more

I received a very timely phone call from Anthony regarding a reverse Osmosis system I needed for my kitchen. He was out to the house the next day to complete the installation. Thank you Anthony and Pirate Plumbing. read more

Ken is a superb plumber. He is punctual, knowledgeable and reliable. He arrived early, detected the leak problem and repaired it perfectly. He is the best and the most qualified plumber we have hired since we moved to Nevada in 1994! He provides value at a reasonable price Most highly recommended. read more

Great experience! The girl who set my appointment was very thorough, professional, and polite. The text reminders were all on point. When Nick came out he was amazing! He was polite, professional, and best of all honest! I might've been a little over reactive thinking I had a problem with a new toilet. Nick took the time to show me the mechanics and explain why it was making the noise it was making. While he was there I asked about replacing a water softener we haven't used in forever. Again, he was extremely knowledgeable and honest and explained things we never knew about them. Even showed us how regardless of not using our current system our water was still going through it, and showed us the bypass line to stop it from doing that. I luckily might not need them... But I definitely will keep them saved as my new plumbers and recommend them to anyone who asks. read more