I had an excellent experience with Chance and Michael at Pipe Dreams Plumbing. As a military family…read moremanaging a rental property from out of state, responsiveness and trust are incredibly important, and they exceeded expectations on both. When our hot water heater failed, Chance quickly assessed the issue by having our tenant send photos. He was able to determine that the leak was coming from the unit itself (not the pipes), which saved valuable time and avoided unnecessary delays. Although the initial installation timeline was about two days, I shared that our tenants have small children and asked if there was any chance for an earlier opening. They went above and beyond, contacting us the very next afternoon after they finished early for the day, and were able to complete the replacement ahead of schedule. Their pricing was transparent, the installation was efficient, and their communication was outstanding. We received updates via text, email, and phone. Michael sent a photo after the work was completed and also made it easy to handle payment remotely. Most importantly,I felt confident that they were taking great care of our tenants in our absence. It's rare to find this level of professionalism, service and integrity and I recommend them with complete confidence.

I reached out to several plumbing companies in Las Vegas for a quote to replace my laundry box…read moresince the old gate valves were leaking and outdated. I spoke with Chance at Pipe Dreams Plumbing and he was quick to answer, very transparent about the scope of work, and fairly priced compared to competitors. Scheduling was easy, and he was upfront that drywall would need to be cut to replace the box (drywall repair/paint not included). Michael and another technician arrived on time, were professional and tidy, and completed the job without issues. They also accept credit cards with no extra surcharge. I'd definitely use Pipe Dreams again for future plumbing needs. Thank you!

called them on a Friday evening and they were able to install our new water heater the very next…read moreday. They were professional, very knowledgeable, answered all our questions, and their price was extremely reasonable. Definitely recommend Nothing But Water Heaters for all your water heater needs!

Excellent, fast service! The team is highly knowledgeable and professional. I recently purchased a…read morehome and the existing water heater dated back to 2005. Given its age, I decided it was time for a replacement and I'm so glad I did. The difference is incredible! The installation process was smooth, they answered all my questions, and made sure everything was working perfectly before they left. I truly appreciate their honesty and efficiency. I'm extremely happy with my decision to go with this company and would highly recommend them to anyone in need of reliable service.

Both technicians did a great job and were very professional. Matthew worked on my water heater in…read morethe garage. He drained it and replaced the anode rod. He also took the time to explain how the system works and what to watch out for in case of leaks, which I really appreciated. Later, John came to replace a leaking PVB valve on the side of my house. He got it done in less than an hour, and everything has been working perfectly since. Overall, both guys were knowledgeable, efficient, and easy to work with. Pricing was explained clearly upfront, with no surprises. I'm very satisfied with the service and would definitely recommend them.

First we had Lees out to look at a smart toilet. The guy didn't know what was wrong but he was…read morereally nice. He gave us a quote of $1000 go reinstall a normal toilet as long as we provided the toilet. That's WAY overpriced and we passed. I gave them a second chance to do our checkup on our air conditioning system. This is a home that we had built 7 years ago. The guy magically found issues with our system and said that we need to pay $4,000 to fix it but that would have to send someone else out to do the estimate and the work. Then he said that a capacitor was going out and we needed to pay $550+ for that. I said we will call them. We won't. I'm getting a second and third opinion before paying that much on a system that works fine. The representative was ok to deal with.

Requested a quote for a water heater replacement from Mundo and was asked to take a few photos of…read moremy old water heater. He advised me of the price almost immediately. I told him I needed to obtain a few more quotes before I made my decision. After obtaining two more quotes and reading past reviews, I hired Mundo. Mundo was professional and on time. He replaced the unit in approximately 1.5 hours. He did a great job on the installation and had the best price with an 8 year warranty on the water heater, along with a 4 years workmanship warranty. You won't find a better deal around.

It's very easy to work with them. Taking a few pictures of your water heater unit, and they will…read moregive you straightforward estimate. The technician "Josh" is knowledgeable and like to share the maintainance tips with you. Keep their phone number in your contact list.

Called to get our garbage disposal fixed. Nick was willing to give us advice to fix it over the…read morephone but couldn't since it was a Moen. He sent his son Zach out, who was able to replace it with an Insinkerator one. Zach communicated with us regarding his arrival time and replaced it in about 30 minutes. He followed up with our home warranty company (Achosa, which is another awesome company to work with). All of this got accomplished within a few hours. I would recommend On Time Service for any plumbing needs you ever have. They are in our speed dial now.

If I could rate this company a "0" I would. I'm disgusted that a company like this even has a…read morelicense at all. I feel it's my responsibility to warns others about this company. I double checked the phone to make sure this was the correct company that came out. On 3/29/2026 I had an active leak so my landlord called this company. Richard FaceTime me and I showed the active leak flowing out of my ceiling. We were trying to locate the shutoff valve & he had me to try to turn the knob on the water meter valve. He said we're gonna have to send out a water restoration company. So I informed by my landlord that the plumber was 20 minutes out. Not Richard who FaceTime me but another man came out to the property. When he got here, he tried to turn the water meter valve with a wrench. I asked him why he doesn't have the long stick tool to turn it that most plumber has. His reply was I forgot it. I'm thinking what kind of plumber forgets his tools. He wasn't able to turn it cause it was stuck. Anyway he takes some pictures and says to me, I'll be back to take more pictures once a claim has been started & the plumbers will come and fix the problem. I'm like what? You're not even a plumber? So I call the landlord back & told her that Richard sent a water restoration company and it wasn't even a plumber who came by. (Mind you, I have an active leak in progress.) So she calls the plumber and Richard calls me back and I tell him that wasn't a plumber you sent! He said no it was the water restoration company. I asked him what about the active leak flowing? He said I'll let you know when I'm on my way this afternoon. I said "this afternoon" So I am supposed to wait until this afternoon with all this water flowing? It was only 9:50 in the morning. So I ask him, so I have to deal with flowing water on my floor damaging property until you decide to show up this afternoon? I text the owner, he tells her one thing & tells me another so she must have got on him cause now he's all of a sudden on his way after wasting all this time. He should have been on his way when he called & FaceTime me seeing the active leak on the screen. He tells me he does a lot of work in these old townhomes (Paradise Village) he's doing everything but address the active leak itself. What most people don't realize it that a plumber gets a kickback from the water restoration company so they want to get a claim open as soon as possible. What is wrong with people these days. He was letting the active leak continue probably to create more damage. The more water damage, the bigger the restoration and the bigger the kickback. Then he realizes that he made things worse by opening up the valves and looks at the ceiling and says your landlord has to put you in a hotel, this is inhabitable & just left leaving the water flowing. I wanted to write this review to warn others about this company and to encourage others to read multiple reviews both good and bad I it's entirely before deciding to hire. I'm so disappointed in this company and must warn others to beware of this company. In desperation I ended up calling a friend of mine whose roommate was an actual master plumber that actually stopped the water flow & fixed the plumbing. Why didn't I call him in the 1st place? Because the landlord was responsible in sending a plumber. But thanks to my friend she now has a reliable plumber who first interest isn't to try to get a kickback from a water restoration company but to actually help his customers. If I could upload a video to yelp on how On Time Plus left the active leak I would. People please beware!

Adam was amazing. Super service was great and fixed my duct issue with no charge. I installed a…read morecouple years ago and the system is great!

We were having issues with our upstairs unit not cooling. I had called at 9pm and they had Ranier…read moreout to my home first thing in the morning. Ranier was able to troubleshoot and repair the system asap. He was very knowledgeable and honest. We were happy with the work that was done that we ended up signing up for the air care maintenance club.

Excellent work. Easy to work with. Very responsive. Took the time to do a thorough diagnosis…read more Highly recommended.

BEWARE: SCAMMERS They gave me a quote of $1150. To swap my…read morewater heater for a new one, they told me it was under warranty then later told me it's not, plumber dropped my old water heater on the ground and stole the old fittings, tried to charge me for labor even though nothing was done, tried to rip me off and refused to leave. Old name was Vegas plumbing service. They took the sticker off the water heater to check the serial number to see if the old tank was still under warranty then came back later saying it's expired, the story later changed saying that it's been swapped before which is a lie

I can't say enough good things about Pure Plumbing - Always fast and friendly service…read more Connor is a great technician, friendly very fast efficient and knowledgeable he took care of the leak in our main water line in no time at all.

I usually have no reason to rate any service.. they do their job and that's it... but these guys,…read morefrom the start notified me how it was going to work. Even when I got a little confused and maybe testy. They understood and answered my questions. Javier was nice and got the job done....

We had a super tough kitchen sink leak that just couldn't be solved, UNTIL Alex Gonzalez came to…read morethe rescue. He was able to arrive at our home quickly the next morning and diagnose the problem, give us a detailed plan to fix the leak and got to work. He was able to fix a week long issue in just a few hours, all while making more room under our kitchen sink by moving a few parts to allow better function. He was extremely personable, professional and efficient, and I would definitely recommend him and 702 Plumbair for plumbing needs.

Alex Gonzalez is the best plumber ever!!! Reasonable…read more Relatable Good clean work Easy on the eyes

Mason did an outstanding job fixing our AC unit, and I couldn't be happier with the service. From…read morethe start, he was professional and courteous. He arrived exactly on time, which we really appreciated since we had to work around our family's schedule. After a quick introduction, he got right to work diagnosing the issue. What stood out most was how thorough his inspection was. He didn't just do a quick fix and leave. He checked the thermostat, refrigerant levels, electrical connections, airflow, and the condenser unit outside. While he worked, he explained what he was seeing in plain terms so I could actually understand what went wrong and how to prevent it in the future. It's rare to get a tech who takes the time to educate you without making you feel rushed. Mason identified the problem quickly, walked me through the repair options with clear pricing from Marc Lewis, and got our approval before doing any work. The repair itself was efficient and clean. He tested the system afterward to make sure it was cooling correctly and even replaced the filter and cleaned up the workspace before he left.

Not worth the value. High, high sales pressure that made me…read morefeel taken advantage of, and icky. I scheduled my appointment @3am in order for Goettl to arrive in the morning. (Non emergency situation since it's just the beginning of summer) When the tech came out he was punctual, and came in with a neat uniform. He quoted me $2k+ then said, "I can replace the following parts, but I can't guarantee how much longer your unit will last." "If it were me I would get a brand new unit." I informed the tech he was my first estimate/quote of the day, and that I have 2 other techs scheduled, "I'll get back to you." The look on his face looked irritated that I was not ready to make a decision. He also didn't understand the social que that "I'll let you know," means to also leave my home. As I tried walking him out he said "let me at least get you some air flowing." And at the time it seemed like a genuine act, & such desperation for sales, in my head I remember thinking "damn, if this tech doesn't make a sale is he going to get fired?" That was the pressure I felt. So I was over charged for a capacitor. Replacing the capacitor did not fix my issue. I suppose this was a learning lesson for me, that when obtaining a quote, next time I'll stand my ground, and just ask the tech to straight up leave. Or I can make sure to have a male friend present. I requested $120.00 refunded to me, out of the $300 I paid. That would make this icky feeling go away. I have not heard back from the operations manager. Do some research before moving forward with Goettl.