The best bed store there is The most knowledgeable people…read moreselling the best beds in the world Wonderful people to do business with I am very happy with my bed Arthur

My interaction with Long's Bedding's owner and staff was a very good experience. The owner, in…read moreparticular was very pleasant, patient and went out of her way to be accommodating. I highly recommend that if you need any kind of bedding, Long's is the place to buy it from.

Mattress Firm at this location was involved in helping me select a mattress and also helped prepare…read moreme for my delivery. Originally the mattress I was interested in was on their floor room. Later I changed my mind and decided to visit the Lexington Avenue location. First I must say the reviews are on target. Customer service is excellent. At this location I spoke to Anthony if I remember his name correctly. So far everything is on schedule for my mattress to be delivered today. I'm recommending Mattress Firm at this location or Lexington Avenue.

Had a great and efficient experience here. Taylor and Elijah were very attentive, helpful, and warm…read morepeople. Got what I needed from a wide selection of mattresses at a great value given their Labor Day sale. They also worked with us on certain prices. It was a pleasure to meet these two lovely people and I'm excited for my new mattress:)

My refrigerator broke down and I call my daughter Anita Pecorino at the Upper East Side Store and I…read morehad a Brand New refrigerator the very same Day , the service was phenomenal , the selection and the Value is Excellent , Thank you Anita and P.C. Richards ....5 Stars

I think this place is still in business because it's the only game in town. From purchase to…read moreinstallation, I was unimpressed with this company. We bought a window air conditioning unit with installation. The sales guy never responded to emails asking for a COI, required by our landlord. I had to call and visit the store in order to get the COI. Additionally, the installers asked for an additional $80 because they added a 2x4 for some reason...and when asked for a receipt the price suddenly became $40. I felt like I was doing business with a corrupt company. Plus, the installers caulked the window until into place. Now I can't remove it for the winter or if I leave the apartment. I'm so unimpressed.

Excellent experience shopping for my bedding and bed combo. Will never forget the nice treatment…read more I received.

I just bought two mattresses a week ago. The sales person, Luke was so knowledgeable and helpful…read morebut not pushy. It was a wonderful experience and I love my two new mattresses!

Mattress Firm is having a Labor Day sale. I have been sleeping on my mattress and box spring for…read moreten years. Today I decided to go get help from a so called mattress expert. I have to say Monica was very patient with me. I insisted I keep my bed frame with headboard and footboard. I only saw one twin mattress in the show room. It felt good to me compared to the hard mattress I'm sleeping on. The one I purchased is pillow top and medium firm. There's some differences in my receipt like mattress is Sealy and Box Spring is Serta. She did give me $50 off discount for the box spring. For my height it needed to be a low level box spring. We measured and I can touch the floor when I rise from the bed. Monica said delivery could not be until after September 11 because they didn't have the mattress in the warehouse stock since it is very popular. Mattress Firm gave me the impression I am getting huge savings. I'm attaching the receipt. I'm glad they take away the old bedding. My landlord charges for removal. If necessary I'll update this review after I go through the delivery process and sleep on the mattress. I just hope it fits my bed frame! I'm rating Four Stars for the purchase process and customer service. The satisfaction with the mattress choice is on me!

Smoothest mattress-buying experience ever! When you move to NYC with a skeleton of a plan and no…read moremattress, Monica is your person! She sold us a comfortable mattress at a fair price and had it delivered--to a 6th floor walk up!--the next day. I cannot recommend her highly enough!

We were walking on Madison Avenue and stopped at Hastens to test a new mattress since we could not…read morefind the perfect mattress! We met Howard Ambrovitz who was the most knowledgeable Mattress person we have ever encounter! Just lay down on this mattress after he wanted to know what we like in a mattress.....he listened and recommended we try the mattress we would have taken home the same day if we could! To say we fell in love with a mattress is an understatement! No more sleepless nights! People think my husband and myself have had a face job instead we have restful nights now that we have our Hastens!

When I first walked into Hastens, Keren Ravid met me at the door and I felt like I was home…read more Class, elegance and an open heart is how I would describe my experience at this amazing store. The mattresses are made for individual needs and wants. A sleep that takes years off your appearance and physical well being. They specialize in SLEEP. My nightshirts (yes I bought more than one), slippers, bedsheets, AND lavender bundles are a few of the extras I couldn't leave this store without. Do yourself a favor and visit Hastens Madison Store. The saying is true, "You get what you pay for."!

The Sleep Loft ended up being the right decision and was by far the best experience I have had…read morepurchasing a bed. The credit goes to Jerome who helped us pick the perfect bed that was affordable and was also set up within days (impressive considering there was a snowstorm the weekend of our delivery) with the white glove service; all included in the final price. Jerome took the time to listen to our issues with our previous bed and gave us the chance to try just about every bed they had in the showroom. I am pleasantly surprised with our new bed and so far am getting better sleep than I have in years. A sincere thank you from us and we highly recommend The Sleep Loft!

It takes a lot for me to leave a review, but this store has truly pushed me beyond my tipping…read morepoint. Upon purchasing our mattress, we were told by the salesman Jerome, that their mattresses are typically delivered within 1-2 days. (I have since read other reviews with this same issue so realize he was lying to me from the start). As of this time, it has been three weeks, countless hours of calling and waiting on long holds, nearly a dozen emails... and still, no mattress. Not even a scheduled date for delivery. Will I ever receive it? Who knows. I have a herniated disc, and was advised by my doctor to get a firm bed as soon as possible. Had I been told the honest truth that it would be likely over a month (longer?) before receiving the mattress, I would have gone elsewhere. This review is now an act of desperation in the hopes that it will motivate them to stop giving me the run around and actually deliver my purchased mattress. Go elsewhere if you can.

Very nice stuff! We were greeted kindly and instantly! We look forward to coming back in! And…read morebringing our friends also!

Wandered in on a rainy day and found the perfect couch for our new apartment. Even though the…read moreshowroom is small, it has a great selection of comfortable and well-made sofas. We were especially impressed by the delivery! Our delivery man (did not catch his name) went the extra mile -- he carefully took the door off the hinges so it would fit. Then he put it back on its hinges and made sure the door locked before he left. He also improvised and used my welcome mat to help scooch the couch down my tiny hallway. So pleased with this purchase! We will be back once we get a bigger place and need more furniture.

My husband and I found Craig on the web and wandered into his store in an office building on west…read more38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision.

Craig seems like a nice enough guy and he let me in without a prior appointment which was great for…read moreme, but the mattress he recommended was too soft for my body type. Woke up with worsening aches and pains after trying out the mattress (Summer field Ariel) for a 4 month period to REALLY BREAK it in, just didn't work for me. Thank you to Craig regardless because he let me return the mattress past the expiration date and was straight up with me. WOULD reccommend since he helped me out with that and gave me suggestions!! THANKS again Craig!

I have been saving for a while for a new mattress and after doing all sorts of research, decided on…read moresaatva. Ordering was very easy, even though there were a LOT of choices. I chose the classic with semi-firm with a luxury pad. This is the mattress they advertise that the Olympic athletes slept on. I didn't know that when they say these are handmade, they meant per order. They do apparently. I kept an eye on my order status, waiting till it was finished and ready for delivery. This wasn't long, just 2 weeks. I had opted for the white glove delivery which means they would take the old one...which they did. I was ready for the first night sleep. Well, this morning thinking I should have gotten the firm. I had been anxious that it would be too firm when I should have been worried about it being too soft. Sadly, I think it's too soft. It was comfy, just not awfully supportive. Lesson learned, this isn't something you can but online.

The customer service is best in class. From the sales process including random calls to 800…read morenumbers to get info, to then visiting the showroom in New York City and working with Asya, to the delivery of the bed and mattress, it was all seamless. Asya is extremely helpful, responsive and customer focused; she addresses ongoing questions before and after the mattress is delivered. The delivery was supervised by Cody in Norwalk, CT and he was a great communicator and facilitator. The men who delivered the mattress were most efficient. I couldn't have asked for a better experience.