Juss called SJA and got exactly what I needed !!! I'm looking to move to Seattle and they picked up…read moreand helped me find rentals in my budget on their website . Super appreciate the super service :D Wish I got the name of the person on the phone but didn't sigh ... shout out to all YALL !!!!!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

We have worked with Chris for almost 8 years and are very satisfied with how he has managed our…read moreproperties as well as helping us buy new properties. His Expertise and Knowledge with our area is Excellent. His Communication with us has been Great. We would definitely Recommend Chris for all your Real Estate needs.

We contacted Chris after issues with previous management companies we have worked with. We've found…read morehis response significantly better. He also lets us know if there are any issues and there is virtually no hesitation to get things done. He also acts well as a medium for communications between us and the tenant as at times our HOA will want us to deliver messages to the tenant. We've really enjoyed working with him.

We've had a great experience working with America's Home Caretakers. They manage our property in…read morethe Kirkland/Redmond area, and the entire process has been smooth and professional. Kate Heimdahl has been especially wonderful to work with! she's responsive, reliable, and always quick to communicate. It's clear she really cares about the property and goes above and beyond to make sure everything is handled well. Overall, the team has been easy to work with and very dependable. I'd definitely recommend America's Home Caretakers to anyone looking for a trustworthy property management company.

Danielle at AHC is the best in the business! She is responsive, reliable, and ready to support…read moreanything that arises as a renter or a home owner. I would highly recommend working with Danielle at AHC if you are looking for a property management company.

If you are a homeowners association looking for a management company, I would not recommend EMB…read moreManagement. Our experience has been consistently negative for several reasons: Poor communication and lack of follow‑through. Getting clear answers or timely responses is extremely difficult. Issues linger without resolution, even when they directly affect the community. Serious administrative failures. EMB allowed our association's liability insurance to lapse -- an unacceptable oversight that exposed the HOA to significant risk. Inadequate documentation. Their records for a condo resale certificate were incomplete and required multiple corrections. This created unnecessary delays and confusion during a time‑sensitive transaction. Undisclosed and unexplained fees. They charge homeowners fees to close an account, and additional fees appear on closing documents that the property manager claims to have "no knowledge of." This lack of transparency is unprofessional and erodes trust. Overall, EMB has demonstrated poor operational control, weak communication, and little accountability. I strongly recommend that any HOA considering them look elsewhere. I most likely will file a complaint with the state. I am really lucky, my buyer didn't back out of our deal given the management of the condo association

EMB has a mediocre reputation for a reason, the Yelp, Google and BBB ratings speak for themselves…read more I initially had a positive experience with our Community Association Manager Myah, however, as prior secretary of the HOA Board that employs EMB management, I had made a few purchases for the complex that required EMB to facilitate a reimbursement for the monies I spent on various things such as light bulbs, electrical outlet lock boxes, padlocks...etc, to name a few. However the most significant expense I incurred that EMB has for 2 months failed to reimburse me for was a locksmith invoice where I paid to have a simplex keypad lock installed on the pedestrian gate of our gated community. Attached to this review are emails dating back to December of last year. The icing on the cake was when they reimbursed another board member for a purchase for the complex that was submitted over a month after the submission of mine. I gave EMB a chance when I joined the board towards the end of last year. Myah seemed nice and professional. However, her follow through with this simple request has alienated me from the company. Many residents of the complex we live in resent them as well and have expressed their frustration with the company. See photos attached to this review of a snapshot of them complaining on Town Square. Town Square is a platform offer by EMB for complex's who hire them. It is a 3rd party that provides residents with a portal to access things such as documents, meeting minutes, pay their dues, as well as a community forum. While convenient, the company does not provide an edit button for residents and board members to use if they should post and need to correct a typo. Furthermore, replying to threads in the forum-like platform is difficult, as the window for which you type in is so small that you have to constantly scroll up and down to review what you have written before posting it. See attached photos for clarification. Aside from my own issue with the company. EMB has failed to post the 2024 reserve study provided by the accounting services they offer. I have attached snapshots of residents requesting said information, as a well as a text thread of the current HOA board realizing EMB never posted it in 2024, along with a snapshot of an email that the treasurer sent to Myah requesting it, but was never responded to. The current board president has considered switching to Vis Group Inc. and we probably should. We wanted to open a Amazon business account for board members to make purchases for the complex, but EMB stated that they would charge us a 30% fee of the transaction cost. Even though we, the Board and complex, pay them to work for us and management our money. They want to double dip and charge us a fee for spending our own money. I attached a snapshot of the text thread with the board discussing it. Stay away from this company.

I worked with Kim Breen who did a fantastic job managing my rental property for the past 5 years…read more Did a great job vetting tenants - she always got dependable folks who took good care of my property. I highly recommend Kim - she's the best!

I have listed my home with Asa Shigley of Sterling Johnston, and have been very disappointed with…read morehis representation as selling agent. As an out of town seller, Asa assured me he could find local subs to take care of some minor, cosmetic repairs; "afterall, that is what you are paying me for". It has been 2-1/2 months and these repairs have not been made. With these repairs incomplete our home has reduced appeal, and likely confidence, for buyers and their agents to visit a property with these simple cosmetic issues left unrepaired. Any honorable real estate agent would be embarrassed with this situation. In this hot real estate market, we find ourselves with an offer at 10% below asking price (mid-point of Asa's research value). As there is no buyer's agent, Asa has increased his fee split % since "I'll be saving money vs having to pay a full fee". I have balked at this, stating his failure to find subs to make these repairs and demanded a reduction of his fee to the typical split (stated in our contract), and to reduce it more if he fails to find subs to repair the work during closing period. In response, we have received a revised offer which includes in the sales amendment the Selling agent's increase commission, as well as having 0 days in the Seller's Right to Terminate (30 days typical). This will guarantee Asa and Sterling Johnston a higher, and undeserved , commission while providing me no protection from upcoming failure to perform on their part. I feel I am in negotiations with my own representing agent rather than receiving representation services I am paying for. I expect Sterling Johnston to perform their work as promised, and at the commission per our contract.

I'm at a friend's place near pool A, and we can't leave because of a large aggressive loose husky…read more Security doesn't care. The place is poorly run. The manager is taking most of the money so they can't fix things.

Recent situation- fire has put the HOA management into some damage control. Fixes are needed in…read moreseveral places. Management response will be interesting to see. Waiting and watching.

Brent photographed our house exterior and was commutative, arrived as scheduled, and edited the…read morephotos really well. He even offered to help move our trash bins out of the way when we were at work.

I hired Brent to take pictures of my office and I'm thrilled with everything about the experience…read more There was minimal disruption to my day/workflow, he helped stage and arrange the desk to ensure it would look it's best. The final product makes my office look like a place I want to work! I knew I liked working there but seeing the office through another persons lens (I'll see myself out) is a really fantastic experience! I highly recommend Brent @ WA Real Estate Photography and will definitely be using him again for other projects.

I bought a $1.2 million home from Angelina Wallent with John L Scott. I found her business acumen…read moreto be not only unprofessional, but she is deceitful and unethical. The contract required the sellers repair a faulty oven/range thermostat control knob. In order to save themselves a couple hundred dollars on a 7 figure transaction, the sellers had a handyman super glue the bad thermostat back on, which immediately broke the first time we used the oven. Angelina was completely aware of this. Warning - do NOT do business with John L Scott.

Sellers be ware! We found them completely deceitful and unethical. Be VERY cautious before working…read morewith Jacob Hailey and the John L Scott Real Estate team. I have bought and sold over a dozen houses. We hired Jacob to purchase a property for flipping and then re-sell. Jacob recommended a resale price of the property between $1,395,000 and $1,450,000... supposedly backed by market data. After 6 months on the market (in a HOT market), it is obvious the market CANNOT support that sale price. Therefore he either completely misrepresented the market or falsified data to support his claims. In either case, based on his recommendation we invested more money on our remodel than originally planned to achieve that resale number that he recommended. After 3 months, no offers even near our list price. We then switched real estate agents to list our house, and the kicker... Jacob presents us with buyers and an offer for $1,050,000.... $345,000 - $400,000 LESS than what he said the property should sell for. And a price that he knows is lower than our total investment into the property. I HIGHLY recommend you do not work with Jacob Hailey or John L Scott Real Estate.

I live in California and needed help with my dad's house near Seattle. It had been pretty neglected…read moreover the last five or 10 years of his life and listing it probably wouldn't have been a good option for us. I didn't have time to do any sort of fixing up, and these guys came in and offered me a fair price and relatively quick closing. At the end of the day, we walked away happy and did not have to do much other than have a charity come haul away some old junk we'd never use or need. Win win in my eyes.

These people have continuously scam called and now texted me claiming to be interested in my…read moreemployment and whether or not I had resigned in order to get me on the phone. clearly if they need to resort to ILLEGAL practices they're terrible at their jobs and should not be in business! stop calling random numbers in fishing attempts and stop harassing people because it is illegal. Jeff and Emily were the two employees who texted and called me in an effort to get me to sell property I have literally never owned and never will! And yes I am 100% sure this is the correct company as the phone numbers match both on this website and google. Stop calling me for the love of god.

Lisa and her team are awesome, totally friendly and very helpful…read more Also I would recommend for their service , very professional.

When my dad asked for help downsizing from his home of 65 years, I knew this was going to be a job…read morefor professionals! We interviewed several companies and felt that Lisa and Alexa were the right fit for our needs. They took over and did the estate sale and prepared the house for sale and we had several offers in three days! The process was seamless for our family. I would not hesitate to hire Lisa and Alexa in the future and will recommend their services to anyone!