I have rented three storage units from ACE Storage in Simi Valley for many years, and I can…read moreconfidently say this is one of the best storage facilities in the area. 1 Safety: This facility is extremely safe. In all my years renting here, I've never seen or heard of anything suspicious or concerning. You can truly have peace of mind knowing your belongings are secure. 2 Cleanliness: Lili and the crew take great pride in maintaining the property. The facility is always spotless -- which is very important when storing valuable items. 3 Professional Staff: Lili and her team are always polite, professional, and genuinely friendly. They go out of their way to help and it's clear they appreciate every customer's business. Overall, ACE Self Storage is an excellent storage facility that checks every box -- safe, clean, and professionally managed. If you need extra storage space in Simi Valley, trust me, go to ACE Storage. You will not be disappointed! I also want to take a moment to personally thank Lili and her team for providing such a positive experience over the many years I've rented at ACE Self Storage. Lili is always friendly, attentive, and truly a pleasure to work with -- which made doing business here very enjoyable. Thank you again to the entire ACE Self Storage team!

Clean property with solid security measures in place is a good place to start. Dear Hubby and I…read moreacquired his mother's stuff / my mother's stuff, his stuff and my stuff before we ever got together, etc., etc. Though we've worked at downsizing, we haven't been as successful at it as we ought to be. Having Ace Self Storage as an option has helped us tremendously. We recently needed a temporary additional space after a water leak situation. The staff member who took care of us getting signed up for a new unit did a great job of explaining options and giving us the tour. Even though we know the property, the new space was in a different building and he took us there personally. They offer a move-in discount, which is makes for a fair value. Our goal is to reduce the need for extra storage entirely, but this may not happen while I'm still working full time.

Good prices, secure location. Fair and courteous. I used my garage for 3 months to support a moveread more

My rating of this facility is zero stars but I had to put one star to be able to post this review…read more I deeply regret using this facility. The structure of the facility and its location next to active agricultural land led to all of our stored belongings being completely covered in a thick layer of dirt. I literally cried when my husband unloaded the truck with everything that had been in the unit. My kids' childhood things, sentimental items from my grandparents like hand-made quilts, even when wrapped, had dirt all over them and some things are permanently damaged from this intrusive dirt. Had I been present when the unit was emptied, I would have demanded our money back.

Sue was very friendly and helpful picking out the right storage unit for my mom. We love their…read moreoffice is open 7 days a week. Recommend 10/10

Sue, the Manager, was very helpful and explained all of the features of the facility!read more

We had several appliances give out on us several months ago, including the washing machine and…read morewater heater. Both live in the garage. The water heater had been slow leaking for a while and was soaking into the walls, which we didn't realize until we smelled mold. That meant that we had to empty part of the garage and quick to get full access to that area. I called around and Go Mini's won our business handily. Not only did they have the size we needed for a lower price than their competitors, but they were able to deliver the same day. What?! The driver did a great job of maneuvering the pod up our driveway and making sure that we could access the doors without hitting the roof line of the garage. He also leveled it out so that it was situated securely. On the flip side, we rushed to get it emptied yesterday and finished at 9:30 p.m. I then wrote an email to office manager Lorie at 10 last night and asked if they could pick up the pod today or tomorrow. Apparently their driver came at 7:30 this morning and very quickly and silently took the unit away. I never heard a thing and I was up. I didn't realize that it was gone until I saw a text from Lorie that they completed the pick up. Stellar service, and professional communication throughout. Thank you to Lorie and her team!

I highly recommend Go Mini's POD delivery. They were on time and able to deliver and pickup the POD…read morein a very challenging location. Both drivers delivery and pickup were outstanding!

I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately…read moreresponded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!|

I used to recommend Citizen Storage to everyone I knew . Now recommend find somewhere elseread more

I have never been to such a clean, organized, efficient technologically sophisticated…read moreestablishment~ great job whoever put this place together. Staff is also friendly and onsite in case you need them.

Great Place to store your stuff. Clean well kept. The employees are very attentive to the facility.read more

So Far ...So Good My Experience with this Location has been Great! The manager made my renting…read moreexperience Good very helpful and so flexible They have carts to help with your personal moving and very easy to use Elevators They offer a $1 for the first month to start and no 30 day notice required. I'm happy that I found them on Yelp

Went in window shopping for a storage unit, Nora was amazing, she was able to assist me in what…read moreunits were available, broke down the pricing which was a big one for me, she was very helpful as well with the elevator, at first it wasn't responding, then she was able to trouble shoot the issue and was able to fix it for me. To me this review is a 5 star. But had to take a star off because you get what you pay for! Storage unit itself is great, but the building needs a remodel. Walls, lighting, floors just needs a whole deep clean and paint job. Hopefully the owner can consider refurbishing this storage unit.

They never answer the phone. Closes the gate early even though it very clearly states the gate is…read moreopen until 8pm 7 days/ a week. Also they don't return phone messages. At least it's gated... 400 dollars a month to not even have full access to your property and you can't even have them return a phone call.

I have been using them since 2013 and referred family and friends to this facility CLiff and his…read morewife are beautiful respectful people any issues I have never had any issues they are very helpful and understanding..thank you Castaneda Family

The hassle of moving was on my horizon all summer. Would I make the jump if an opportunity…read morepresented itself? Yes! Looking around at all my "stuff", I knew I was in trouble. It's amazing how quickly one can fill a space. I was at full capacity. Whenever I have a project, Yelp, has been wonderful in getting me the assistance needed. Elite movers was the first (and forever my only) company to request lots of pictures with all cupboards open, an approximation of cost and duration, and customer service that took the time to answer all questions. The move day went off without incident. My crew consisted of four strong fellas-my crap being packed left and right, furniture being moved, boxes toted off, things I wasn't taking headed for the trash etc. They were all done by 1:30 or so and headed to the new place so I stopped for pizza/soda for them. All boxes unloaded and furniture placed where requested. Elite finished their job by about 3:30. I like them less now. The remaining boxes to unpack seem to have multiplied in the garage like bunnies but at least they are in one place. Great value for the money and no stress with packing things safely! Give them a call if your next move has you out of sorts.- they won't disappoint. Thank you!

Helped move my entire stuff from one house to another, would definitely use again and would…read moredefinitely recommend