The service was excellent and the work was done sooner than they said. The quality is exceptional…read more Thank you very much!!

Auto Glass Direct had the best price, and customer service. Their employees and kind and…read morerespectful. My window looks beautiful!

Look they arent the most "warm and fuzzy" people you will ever encounter but they do a good job and…read moreget it done. I had to fight tooth and nail to get my windshield repaired with them through insurance and played a stupid game of phone tag that included a 3way with my insurance for about a month but in the end its done and looks good and I appreciate the extra touch with a mini water. *sarcasm* Its the very least after waiting. Im a little bitter because I feel put out and find it weird that twice my windshield came in defective and had to wait this long. Maybe it really was defective but after my claim got lost and had to jump through hoops its hard to belive that nonsense. The note in my car doesnt match the actual vibe in the shop but its good for appearance. Probably thr nicest waiting room for a glass shop. Support local I suppose ‍. Sincerely a bitter but mildy impressed patron

What a great experience! We got a large chip on our windshield during a cross county trip. Stopped…read morein and were met with kindness and efficiency! They fit us in without an appointment and we were on our way with an excellent repair plus a clean windshield in 30 minutes. Cannot recommend this business enough!

Buyer beware! Our windshield installation appointment was rescheduled, safety systems were…read moreincorrectly calibrated, tried twice to get a chip repaired without success, and received horrible inconsistent customer service. If that is what you are seeking, give them a call, otherwise, you might consider any other auto glass shop in the area. Honestly Safelite, it doesn't get much worse than this!

Booked windshield replacement. Waited for tech from 1-5PM. Called when no one showed only to learn…read moremy appointment had been "unscheduled" due to tech not showing for work today. Reportedly tried to call my cell which was by my side all day with full signal and working fine. Wasted a full vacation day. Customer service rep was pleasant. Very disappointing experience.

Great Service! I got a ride home and back to the glass shop to pick up my car…read more My car was so clean inside and smelled great.

Very good family business. They do quality work. They take pride in their work and know what they…read moreare doing. Very polite people.

When you have a $1000 deductible the last thing you want is a broken windshield. I spoke to Carrie,…read morewho couldn't have been more helpful. Their competitors prices were almost double. I couldn't have been happier with the price or the work, and they were even able to transfer the stickers that had been on the broken windshield. Safelight was ridiculous. they usually bill the insurance company. If you are paying out of pocket, give Economic Glass a call.

Perfect. Excellent job, fast, good price. Great folks to work with. Will be a future customer.read more

Warning! Go somewhere else! We ended up using Rocky Mountain Glass and below is why:…read more Talking to the other glass providers in Billings, Chris Blattie is well known for taking people's deposits he requires and never delivering the product. One glass retailer said that over the last three years, they have received calls from 15+ people telling them Chris took their deposit and never did the job, some elderly! If you choose to do business with this guy, don't give him any money until the job is completed. I paid Chris $1500 deposit for glass and installation (shower), and repair of a fireplace door in a house near Billings, Montana. Weeks went by and I could not get a hold of him. It was excuse after excuse. When I told the other glass providers the excuses I got from him, they told me they were the same excuses they hear other victims received from Chris Blattie. I am out now $1500 from this scammer and have contacted legal counsel to see if we can get a class action complaint started for everyone to try to recover their money this guy has stolen. The above is my opinion based on what I experienced. I hope no one else gets scammed.

Impossible to get the owner to come and finish the job. Lots of excuses including "getting side…read moretracked and turned into millertime". I waited countless hours on multiple days for this guy to show up like he said he would and he never did. I have an unusable shower door that has been paid for and I'm pretty annoyed about it.

TL;DR: Craigo lost a legal suit against me and has refused to pay…read more I contacted Craigo on a referral that he could cut a door in the basement of our house. Though I only got him to talk on the phone once, he agreed he could do the job and then communicated primarily over text after that. He agreed to come when my in-laws would be available to meet him, and no-showed twice before showing up the third day. What he did not tell me is that he had sold the necessary equipment to do the job to another contractor when he 'retired', and was attempting to cut a 10" wall with an 8" saw - which is all he had. Well, you can't do that... not without going into the house and cutting through the drywall, studs, and molding... Which he did without approval. The mess he left in my basement was one thing. He didn't even bother to lay a tarp down over the carpet while using a wet saw *when the tarp was hanging over the opening*. This effectively turned the carpet into a cement pad by the time I got home hours later. What's even worse is that 1) he didn't even cut a door or make the cuts he *did* make inside and out line up, and 2) he then requested full payment via text for an incomplete job - three weeks later. When I called, he just sent harassing threats via text, and I would not have bothered to post this review except he then filed an illegal mechanic's lien for work not done, which I had to sue him to remove. I won the suit, and he owes damages and legal fees, which now, even *two years later*, he has not paid. Unethical and incompetent: do not use.

I have never worked with a less professional company. Long story short, after starting a week after…read morethey said they would start, they worked on my egress installation for two weeks, I called 5 times to find out when they'd be done. I finally received a call back and was told they'd be done that day and received a half-hearted apology ("well, there's nothing we can do now") and a lot of excuses about it being someone else's fault. They didn't finish the job, and the window and framing were very crooked. I emailed them to let them know I was hiring another contractor to finish the job and they needed to get their bobcat out of my yard. The bobcat was gone within an hour and a half. No call, no response, no apology.

They did a walk-in shower for me. Both sales staff and installers did a great job. The removal of…read moreformer tub/shower was really important to me.

Siding was installed 29 months ago and since the day after installation I have been requesting…read moretouch-up paint for the scratches made during installation. I have had 3 contact people during this time. Obviously I am not going to receive it. Also recently 1 side of the door casing blew off taking with it the door bell. They were notified of that and were non-responsive.

Went in to Econo Glass last week to get some glass cut for a table I had. The size was 46" by 22"…read morepicked it up brought it home and it didn't fit. Went back with the glass and table yesterday to get a new piece. I was told that with glass you need to cut it about an 1/8 or an inch shorter so my measurements weren't wrong.... the guy said that he would have to cut a new piece since the couldn't trim off the 1/8 of an inch and he would take the old one saying he'd give me $20 credit towards it. I went in and paid for the new piece and I noticed the price was just about the same. Even with the discount. It apparently way a 25% discount not $20 off I guess I won't take someone's word again. I paid $41.20 for the new piece when I paid $45 for the original... I guess it's safe to say I'm never coming back.. If you look at the picture attached you can see how the owner responds to my Facebook review. What person would be little customers that way??

I am new to yelp and they did an excellent job. I have a new Ford Explorer and they had the…read moreoriginal ford windshield in stock for the cheapest price in town. I will definitely use them again.

First appointment for our tub/shower installation from DaBella! We are extremely pleased with the…read morerepresentative, Sarah R, who came out to do our estimate and eventual contract. Sarah was very professional and went above and beyond to make this affordable for us. Vickie S.

A few weeks ago a few weeks ago, I had an appointment for an estimator to come and check to see how…read moremuch it would cost to remodel the shower. The two estimators were two females about mid 20s. They wrote an estimate and sign their name and personal phone number in case I had any questions they then left I didn't get a chance to read the estimate until the next day. In reading it it made no sense they scribbled so much that I couldn't understand what it was they were quoting or what item they were talking about. I called their personal cell phone numbers and the first one what's wrong number the second number I got to answer but it was a person that was slamming me about something wanting to get together with her?? Her answer came back to me via my phone? I then called the main office and was told they moved to another location in Billings I went to that location and that business next to him said that they had moved to a third location? All within about 3 months so of course I'm starting to become suspicious as to what kind of Fly by Night business this is going on.? I made an appointment a week after I called the main number which apparently is a central zone to send out numerous contractors the contact potential customers. I asked the lady if she knew who the two ladies that came to my house were and she said yes could not give me their phone number because it was against the rules and I told her that I already had the phone number that were no good but I would like to have them both notified to meet me at my house 5 days. She stated she would give the message to those two appraisers. On the day that they were supposed to come a lady that I never recognized came to the door and stated something about wanting an appraisal? I advised her that I already had an appraisal and that the date that she is come to my house was the same date the two appraisers were supposed to come. She said one was out of town and the other one was somewhere doing an appraisal but she didn't know where? You could tell she was trying to hold back telling me the truth about those two ladies. She wanted me to explain to her what it was I wanted to talk to the two appraisers about and I told her that I would speak with only the two appraisers that came to my house a week earlier. She did some texting on her phone while she was at my house and she says it sounds like one of the appraisers that's out of town will be here to meet with you. She stated that that appraiser was coming from Columbus Montana which is about a 25 minute drive either way to Billings or Columbus. I finally told her after about an hour I had to go and so I escorted her to the door. I then went to the garage to get my car and started the back out of the driveway when a second unknown lady in a different car come running up to me as I was backing up saying she needed to talk to me about that appraisal the two girls gave me I told her I was leaving I waited an hour for two appraisers who were told last week that they were to meet with me but they didn't do it instead I got two Unknown People come to my house want to know what I needed to talk to the appraisers about?? I told that second lady I'm leaving I got a place that I have to be at and as I was backing up she was walking beside my car talking and asked me to stop my car and talk to her I told her I'm done talking after an hour of waiting for the two appraisers I think something funny was going on with this situation don't know what? I will say this to any person that is potentially thinking of hiring this company I would definitely recommend you do not call them. This has got to be a fly by night company the way they're moving from building to building not wanting me to talk to the appraisers sending me two Unknown People out wanting me to tell him everything about my appraisal that I got etc etc their actions were so suspicious I knew they were not reputable. Once again if you're thinking about going to that business for remodeling I would highly recommend that you do not go and walk away from that business. In fact don't walk..RUN from it