Had Associated Doors out Sept 13th as our garage door making peculiar noises following openly it manually after Irma. Pointed out that the bottom was not laying flush to the ground. He spent all of 5 mins "connecting cable to left drum", assured me the door did not need an adjustment and that the bottom edge needed a "seal" but I could do that a later date. Yesterday, while leaving, I noticed the door closing crooked and found it was completely off its track on the left side and hanging precariously. Called the emergency number and was informed it would cost $150 to have someone come out. Danny (stated he was the manager) came about an hour later, repaired the door, bent back in the damaged metal rollers back into place, then attempted to charge me $45. When I pointed out that the door had shredded the side seals due to being off track, he told be he it would be $75 plus parts to repair. He waived the repairs fees for the emergency visit after I pointed out his company was at fault. Now I am forced to spend more money repairing the seals because the first employee neglected to repair the door properly when I voiced my concerns. I find this company UNPROFESSIONAL and a SCAM. Their negligence in the original repair has damaged my door further and they refuse to accept fault for. Pay them to half ass it, then they expect to be paid for the actual repair and finally pay more for the damage it causes. Poor business. read more