I have been dealing with Chris at Summit Credit Union for my home loan and cannot say enough about…read morethe excellent communication and help I have received with the process of my loan. If I could rate them higher than a 5 star I certainly would. Karen

My wife and I visited the Summit CU office on S Silverbrook Dr. yesterday (10-8-24). It was our…read morefirst experience with a credit union. We had made an appt. and were greeted with a smile by the receptionist and confirmed why we had come in. She directed us to Chris Hushek a Universal Banker who greeted us and made us feel very welcome. We were immediately impressed by him and he gave us his full attention as we discussed the reason for our visit. We not only opened a CD but then also opened a primary savings acct. and a checking account. We both knew we had come to the right place and the right person! l would rate with 5 Stars the entire experience that we had and would give a recommendation for anyone needing financial assistance to go to Summit and see Chris for a great experience! Thank You

my account was attacked from an unknown area. Had contacted the cu about this, was accused of…read moregiving my debit card to FB. This false comment came from the fraud specialist in West Bend. I never used my debit card on FB. This fraud is still on my account, GHCU refuses to address the situation. Now I'm a victim of fraud!

So far I have had good service and a friendly attitude while dealing with them. The complaint about…read morethe manager probably has some merit ;however the other employees do not have those traits. I am surprised that the upper management does not correct the problem. Their web site needs a lot of improvement. FRED ROGERS WEST BEND,WI

I met with Jonathan Gleason, the Branch Manager I believe, and had one of best customer service…read moreexperiences ever in personal banking. He took the time, to help me out and create future ideas for my family and possible business account as well. It was a spectacular show of customer excellence and I highly recommend his branch based on his leadership and customer service.

This bank has the worst app! So frustrating I have so many problems using this app. It's ridiculous.read more

From the owner: Business Loans, Checking Accounts, Savings Accounts, Mortgage Loansread more

U.S Bank is the worst bank ever. US Bank in general. Every time I use my debit card they I have to…read morecall fraud department to unlock it. They question EVERY transaction. They hold my checks for a week until I'm able to use funds. They charge a monthly 12 dollar fee to use their bank. It's just terrible in general.

Very good customer service. However they have a very sweet older lady who s just slow. The bank…read moreprobably needs more staffing. They are very helpful though.

These are the rudest people. I went to deposit a check. First they declined to take it saying it…read morewas too old. The check said void after 180 days. I explained that it was not 180 days from the issue date ( September 24). I asked how old was too old first she said 6months, then 5 months, then 180days. I explained that intact it has not been 180 days. She snatched the check back and deposited it saying, "Well I deposited it but the only thing that will happen is that the issuer will refuse it." With a smirk. I asked why and she said because of the 180 days. I attempted to call and speak with the manager about her rudeness but this bank is too busy to answer phone calls and refered me to the 800 number to leave a comment. I guess we know why us bank is closing branches. They shouldn't be in business.

I visited this location on a Friday late afternoon and had a very pleasant experience. Upon pulling…read moreinto the parking lot I only could see two cars in the back, which left plenty of parking for customers and I got a front row spot. I was greeted upon entry and was helped right away with my banking needs. The woman who helped me, was knowledgeable and answered all my questions. While I was there only 2 other patrons came in for banking needs. While going to a bank isn't always the ideal errand, my experience was great and I was in and out quickly!

Terrible customer service! Also nothing but problems using your debit card or taking money out of a…read moreaccount this place is a big joke!!!

Absolutely difficult banks to work with all the way around. Terrible service. Card troubles. Mobile…read moreapp troubles